Gloria
GBExcellent service; excellent product! Once I found CareProdx and it's great selection of shower chairs, including portable folding shower chairs, I couldn't wait to order my chair. We've been doing a lot of traveling lately, and handicapped accessible hotel rooms tend to be small because the bathroom is large to accommodate a wheelchair. I don't need a large bathroom, and the ones with seats in the shower are difficult to find. I use a regular shower chair at home, but I needed one I could take on the road. CareProdx has the perfect solution. I ordered mine on Monday and it was here by Friday, in plenty of time for our next trip. The product performed up to my expectations, and I would recommend this company and it's products to anyone who needs portable, folding shower chairs!
Jason
GBReturn Policy, be aware of it before ordering. Ordered the automatic door opener wireless conversion kit for a door opener that I had installed. Well it turned out by the time I received the kit the door opener (From a different company) was no longer going to work properly, so checking to return the kit it appears almost half of what I paid (40%) will be charged for something which I have not even opened the box yet. Ten or twenty percent might be acceptable, that is not. Had I noticed that hidden thing I probably would not have ordered the kit. I am sure they are good products, just not sure that it should be so costly to return an unneeded product when many companies will accept them for free.
Sue
GBNot satisfied We had to return as slightly damaged. Also we were not happy to find on a red slip in the package that the bar could not be depended on to hold you if you put your full weight on it. We did not know this until we received the package and found the red slip in the package with this info. Our refund has been processed and we are satisfied with the promptness of this.
Jude
GBPoor customer service. Poor QA/QI Purchased a product online and mad an error with the zip code. The item was delivered to the wrong address and returned. No follow investigation even though they had my email and phone #.. It wasn't until I called questioning the delivery date. I believe the mistake should have been discovered before the product was shipped...
Nancy
GBGreat Product I bought EZee Regular Size Shower Commode for my mom. I went through many websites looking and finally came to CareProdx.com and saw the most ideal shower chair at a reasonable price. I was impressed that all the parts are sturdy and not too heavy. It was relatively easy to put together when it arrived. The wheels are large enough to move freely about and the locking devices are very sturdy also. It's easy to maintain and really no fuss. I cannot find a better shower chair than this one.