Shipping took 2 or 3 days to happen Shipping took 2 or 3 days to happen, but item arrived within 2 days of that. Item was exactly as advertised. Very high quality. Spoke with a CS rep before ordering, she was top notch. Very Satisfied.

Tilt shower chair w/20" seat. This is an expensive item granted, BUT it is exceptionally well designed. Someone or some team put dedicated time and careful thought and well laid plans into this package. Or maybe they're just genius class at what they do : ) Both? : ) : )

Poor customer service. Poor QA/QI Purchased a product online and mad an error with the zip code. The item was delivered to the wrong address and returned. No follow investigation even though they had my email and phone #.. It wasn't until I called questioning the delivery date. I believe the mistake should have been discovered before the product was shipped...

caring service Caring service. I had a problem with a product once I'd bought it, based on the information the manufacturers of a product had given me and CareProdx. They helped solve it and they were very fair to me. Just that they're a small company and special cases like that take time to work out. But I'd buy from them again.

XLong slider shower chair Perfect for what we needed. Husband is in wheelchair. I use lift to put him in extra long shower slider chair/toilet chair. It was perfect in length to when I slid him over into the shower...he actually was in the shower. Worked Perfect. Previous ones purchased where not extra long....so he ended up in the opening of the shower which was not doable. It is very sturdy and of good quality. So happy we found this product. Thank You. It changed our world. PS....since the shower curtain will not go over the bars....we cut the curtain to fit right down over the bars and used Velcro. worked great. :)