Poor customer service. Poor QA/QI Purchased a product online and mad an error with the zip code. The item was delivered to the wrong address and returned. No follow investigation even though they had my email and phone #.. It wasn't until I called questioning the delivery date. I believe the mistake should have been discovered before the product was shipped...

Great Product I bought EZee Regular Size Shower Commode for my mom. I went through many websites looking and finally came to CareProdx.com and saw the most ideal shower chair at a reasonable price. I was impressed that all the parts are sturdy and not too heavy. It was relatively easy to put together when it arrived. The wheels are large enough to move freely about and the locking devices are very sturdy also. It's easy to maintain and really no fuss. I cannot find a better shower chair than this one.

Return Policy, be aware of it before ordering. Ordered the automatic door opener wireless conversion kit for a door opener that I had installed. Well it turned out by the time I received the kit the door opener (From a different company) was no longer going to work properly, so checking to return the kit it appears almost half of what I paid (40%) will be charged for something which I have not even opened the box yet. Ten or twenty percent might be acceptable, that is not. Had I noticed that hidden thing I probably would not have ordered the kit. I am sure they are good products, just not sure that it should be so costly to return an unneeded product when many companies will accept them for free.

Heavy Duty Wide Seat Shower Chair We are a Lions Club and we purchased the chair for a lady in our area and the sales person I talked to by phone was very helpful and courteous & delivery time was excellent as well as quality of chair..

Tilt shower chair w/20" seat. This is an expensive item granted, BUT it is exceptionally well designed. Someone or some team put dedicated time and careful thought and well laid plans into this package. Or maybe they're just genius class at what they do : ) Both? : ) : )