Elizabeth
GBThis is bad, very bad We ordered a bath chair commode for my bedridden mother on Wednesday 12-28. We were assured they would rush the request to the "warehouse" and it would be shipped via FedEx on thursday, maybe friday at the latest. We were told we could expect it in 5 business days, Thursday 1-5 at the latest. There is no warehouse owned by CareProducts, they order from wholesalers and did not know their wholesaler was closed over the holidays. It now looks like the chair will not be delivered until 1-17. In the meantime my bedridden mother must have bedbaths rather than a shower and use a bedpan. Our bad situation continues. When I called them, they were nice, they gave me a 5% discount, but it does not cover the discomfort and unhappiness. I just wish they had been honest.
Jason
GBReturn Policy, be aware of it before ordering. Ordered the automatic door opener wireless conversion kit for a door opener that I had installed. Well it turned out by the time I received the kit the door opener (From a different company) was no longer going to work properly, so checking to return the kit it appears almost half of what I paid (40%) will be charged for something which I have not even opened the box yet. Ten or twenty percent might be acceptable, that is not. Had I noticed that hidden thing I probably would not have ordered the kit. I am sure they are good products, just not sure that it should be so costly to return an unneeded product when many companies will accept them for free.
Karen
GBsome good, some mediocre I had seen the product at another site for a great price, but the customer service was not so good. On the other hand Nancy (careprodx) was great, but the price was not good. I worked with Kelly and Tim to negotiate a better price, but the best and final price didn't come until I sent them the discounted price advertised by rehabmart.
Mary Jane DeLauder
GBThe Best Shower Chair We chose Ezee Life Tilt Shower Commode Chair. This chair is sturdy, safe and comfortable. It can even be rolled over a commode or use the bucket that comes with it. It reclines and has a head rest for hair washing. We chose the large wheels in back for stability and safety. As the user of this chair, I am very pleased with all features. It even has a seat belt and foot pedals. I highly recommend this chair.
Don
GBEasy transaction Our purchase of the PVC rolling shower chair was great. Delivery went faster than expected. We purchased the four inch wheels with locks and are glad we did. We would definitely recommend you to anyone needing shower chair!