caring service Caring service. I had a problem with a product once I'd bought it, based on the information the manufacturers of a product had given me and CareProdx. They helped solve it and they were very fair to me. Just that they're a small company and special cases like that take time to work out. But I'd buy from them again.

some good, some mediocre I had seen the product at another site for a great price, but the customer service was not so good. On the other hand Nancy (careprodx) was great, but the price was not good. I worked with Kelly and Tim to negotiate a better price, but the best and final price didn't come until I sent them the discounted price advertised by rehabmart.

This is bad, very bad We ordered a bath chair commode for my bedridden mother on Wednesday 12-28. We were assured they would rush the request to the "warehouse" and it would be shipped via FedEx on thursday, maybe friday at the latest. We were told we could expect it in 5 business days, Thursday 1-5 at the latest. There is no warehouse owned by CareProducts, they order from wholesalers and did not know their wholesaler was closed over the holidays. It now looks like the chair will not be delivered until 1-17. In the meantime my bedridden mother must have bedbaths rather than a shower and use a bedpan. Our bad situation continues. When I called them, they were nice, they gave me a 5% discount, but it does not cover the discomfort and unhappiness. I just wish they had been honest.

Great Product I bought EZee Regular Size Shower Commode for my mom. I went through many websites looking and finally came to CareProdx.com and saw the most ideal shower chair at a reasonable price. I was impressed that all the parts are sturdy and not too heavy. It was relatively easy to put together when it arrived. The wheels are large enough to move freely about and the locking devices are very sturdy also. It's easy to maintain and really no fuss. I cannot find a better shower chair than this one.

Tilt shower chair w/20" seat. This is an expensive item granted, BUT it is exceptionally well designed. Someone or some team put dedicated time and careful thought and well laid plans into this package. Or maybe they're just genius class at what they do : ) Both? : ) : )