Jude
GBPoor customer service. Poor QA/QI Purchased a product online and mad an error with the zip code. The item was delivered to the wrong address and returned. No follow investigation even though they had my email and phone #.. It wasn't until I called questioning the delivery date. I believe the mistake should have been discovered before the product was shipped...
Mary Jane DeLauder
GBThe Best Shower Chair We chose Ezee Life Tilt Shower Commode Chair. This chair is sturdy, safe and comfortable. It can even be rolled over a commode or use the bucket that comes with it. It reclines and has a head rest for hair washing. We chose the large wheels in back for stability and safety. As the user of this chair, I am very pleased with all features. It even has a seat belt and foot pedals. I highly recommend this chair.
Elizabeth
GBThis is bad, very bad We ordered a bath chair commode for my bedridden mother on Wednesday 12-28. We were assured they would rush the request to the "warehouse" and it would be shipped via FedEx on thursday, maybe friday at the latest. We were told we could expect it in 5 business days, Thursday 1-5 at the latest. There is no warehouse owned by CareProducts, they order from wholesalers and did not know their wholesaler was closed over the holidays. It now looks like the chair will not be delivered until 1-17. In the meantime my bedridden mother must have bedbaths rather than a shower and use a bedpan. Our bad situation continues. When I called them, they were nice, they gave me a 5% discount, but it does not cover the discomfort and unhappiness. I just wish they had been honest.
James
GBJust the item we needed The swivel bath transfer bench advertised by this company was the exact item we needed to assure the safety of our disabled loved one. The staff at CareProdx.com was instrumental in helping us find the best fit for us. I plan to use them in the future. I highly recommend both the product and the company.
Nancy
GBGreat Product I bought EZee Regular Size Shower Commode for my mom. I went through many websites looking and finally came to CareProdx.com and saw the most ideal shower chair at a reasonable price. I was impressed that all the parts are sturdy and not too heavy. It was relatively easy to put together when it arrived. The wheels are large enough to move freely about and the locking devices are very sturdy also. It's easy to maintain and really no fuss. I cannot find a better shower chair than this one.