Not satisfied We had to return as slightly damaged. Also we were not happy to find on a red slip in the package that the bar could not be depended on to hold you if you put your full weight on it. We did not know this until we received the package and found the red slip in the package with this info. Our refund has been processed and we are satisfied with the promptness of this.

Tilt shower chair w/20" seat. This is an expensive item granted, BUT it is exceptionally well designed. Someone or some team put dedicated time and careful thought and well laid plans into this package. Or maybe they're just genius class at what they do : ) Both? : ) : )

Very Helpful I received only the absolute best service from this company. They guided me through every step and showed true compassion towards my needs. They truly care about their customers.

Sliding transfer bench and Toilet rails Really like the transfer bench--saved me from having to remodel the bathroom and put in a walk-in shower. Works great! Was disappointed that the toilet rails were on back order--have been waiting over a week for them to get here--but are to arrive today and I am sure they will be just as great as the bench.

This is bad, very bad We ordered a bath chair commode for my bedridden mother on Wednesday 12-28. We were assured they would rush the request to the "warehouse" and it would be shipped via FedEx on thursday, maybe friday at the latest. We were told we could expect it in 5 business days, Thursday 1-5 at the latest. There is no warehouse owned by CareProducts, they order from wholesalers and did not know their wholesaler was closed over the holidays. It now looks like the chair will not be delivered until 1-17. In the meantime my bedridden mother must have bedbaths rather than a shower and use a bedpan. Our bad situation continues. When I called them, they were nice, they gave me a 5% discount, but it does not cover the discomfort and unhappiness. I just wish they had been honest.