Just the item we needed The swivel bath transfer bench advertised by this company was the exact item we needed to assure the safety of our disabled loved one. The staff at CareProdx.com was instrumental in helping us find the best fit for us. I plan to use them in the future. I highly recommend both the product and the company.

Not satisfied We had to return as slightly damaged. Also we were not happy to find on a red slip in the package that the bar could not be depended on to hold you if you put your full weight on it. We did not know this until we received the package and found the red slip in the package with this info. Our refund has been processed and we are satisfied with the promptness of this.

This is bad, very bad We ordered a bath chair commode for my bedridden mother on Wednesday 12-28. We were assured they would rush the request to the "warehouse" and it would be shipped via FedEx on thursday, maybe friday at the latest. We were told we could expect it in 5 business days, Thursday 1-5 at the latest. There is no warehouse owned by CareProducts, they order from wholesalers and did not know their wholesaler was closed over the holidays. It now looks like the chair will not be delivered until 1-17. In the meantime my bedridden mother must have bedbaths rather than a shower and use a bedpan. Our bad situation continues. When I called them, they were nice, they gave me a 5% discount, but it does not cover the discomfort and unhappiness. I just wish they had been honest.

Excellent service; excellent product! Once I found CareProdx and it's great selection of shower chairs, including portable folding shower chairs, I couldn't wait to order my chair. We've been doing a lot of traveling lately, and handicapped accessible hotel rooms tend to be small because the bathroom is large to accommodate a wheelchair. I don't need a large bathroom, and the ones with seats in the shower are difficult to find. I use a regular shower chair at home, but I needed one I could take on the road. CareProdx has the perfect solution. I ordered mine on Monday and it was here by Friday, in plenty of time for our next trip. The product performed up to my expectations, and I would recommend this company and it's products to anyone who needs portable, folding shower chairs!

Sliding transfer bench and Toilet rails Really like the transfer bench--saved me from having to remodel the bathroom and put in a walk-in shower. Works great! Was disappointed that the toilet rails were on back order--have been waiting over a week for them to get here--but are to arrive today and I am sure they will be just as great as the bench.