caring service Caring service. I had a problem with a product once I'd bought it, based on the information the manufacturers of a product had given me and CareProdx. They helped solve it and they were very fair to me. Just that they're a small company and special cases like that take time to work out. But I'd buy from them again.

Nice product that is well contructed. My first experience with CareProdx as a company. The product was shipped fast, faster than I expected. I had a contract to make a home accessible for a Veteran. His front door was a massive 8 foot steel with steel jamb. the jamb had to be cut to fit the striker plate mechanism. It was a easy install. the Device works awesome the motor operates quietly and smoothly with the remote and phone as well.

Return Policy, be aware of it before ordering. Ordered the automatic door opener wireless conversion kit for a door opener that I had installed. Well it turned out by the time I received the kit the door opener (From a different company) was no longer going to work properly, so checking to return the kit it appears almost half of what I paid (40%) will be charged for something which I have not even opened the box yet. Ten or twenty percent might be acceptable, that is not. Had I noticed that hidden thing I probably would not have ordered the kit. I am sure they are good products, just not sure that it should be so costly to return an unneeded product when many companies will accept them for free.

Very Helpful I received only the absolute best service from this company. They guided me through every step and showed true compassion towards my needs. They truly care about their customers.

Poor customer service. Poor QA/QI Purchased a product online and mad an error with the zip code. The item was delivered to the wrong address and returned. No follow investigation even though they had my email and phone #.. It wasn't until I called questioning the delivery date. I believe the mistake should have been discovered before the product was shipped...