Poor customer service. Poor QA/QI Purchased a product online and mad an error with the zip code. The item was delivered to the wrong address and returned. No follow investigation even though they had my email and phone #.. It wasn't until I called questioning the delivery date. I believe the mistake should have been discovered before the product was shipped...

Return Policy, be aware of it before ordering. Ordered the automatic door opener wireless conversion kit for a door opener that I had installed. Well it turned out by the time I received the kit the door opener (From a different company) was no longer going to work properly, so checking to return the kit it appears almost half of what I paid (40%) will be charged for something which I have not even opened the box yet. Ten or twenty percent might be acceptable, that is not. Had I noticed that hidden thing I probably would not have ordered the kit. I am sure they are good products, just not sure that it should be so costly to return an unneeded product when many companies will accept them for free.

Shipping took 2 or 3 days to happen Shipping took 2 or 3 days to happen, but item arrived within 2 days of that. Item was exactly as advertised. Very high quality. Spoke with a CS rep before ordering, she was top notch. Very Satisfied.

Heavy Duty Wide Seat Shower Chair We are a Lions Club and we purchased the chair for a lady in our area and the sales person I talked to by phone was very helpful and courteous & delivery time was excellent as well as quality of chair..

excellent shower curtain I made this purchase to replace the old one I have which I purchased in the spring of 2010. And the only reason I'm doing so is because we moved into a home with well water and for awhile it got pretty nasty. The shower curtain has some rust stains on it so rather than having to try and scrub it down I decided to replace it. Otherwise it is in perfect shape. The only thing I'm not crazy about is how stiff it is. Makes it hard to push it back out of the way a little but then I am guessing it has to be that stiff to work in a roll in shower.