Very Helpful I received only the absolute best service from this company. They guided me through every step and showed true compassion towards my needs. They truly care about their customers.

Not satisfied We had to return as slightly damaged. Also we were not happy to find on a red slip in the package that the bar could not be depended on to hold you if you put your full weight on it. We did not know this until we received the package and found the red slip in the package with this info. Our refund has been processed and we are satisfied with the promptness of this.

caring service Caring service. I had a problem with a product once I'd bought it, based on the information the manufacturers of a product had given me and CareProdx. They helped solve it and they were very fair to me. Just that they're a small company and special cases like that take time to work out. But I'd buy from them again.

Poor customer service. Poor QA/QI Purchased a product online and mad an error with the zip code. The item was delivered to the wrong address and returned. No follow investigation even though they had my email and phone #.. It wasn't until I called questioning the delivery date. I believe the mistake should have been discovered before the product was shipped...

Nice product that is well contructed. My first experience with CareProdx as a company. The product was shipped fast, faster than I expected. I had a contract to make a home accessible for a Veteran. His front door was a massive 8 foot steel with steel jamb. the jamb had to be cut to fit the striker plate mechanism. It was a easy install. the Device works awesome the motor operates quietly and smoothly with the remote and phone as well.