I love this product I love this product, it greatly helps mitigate fainting from the smell of my husbands bowel movements! Subtracting one star because you forgot the U.P. of Michigan and we don’t forgive easy.

Customer service is top! Customer service is top!! Especially during the holidays. That’s what I notice at first. Haven’t received my product yet but I’ve heard good this about it. Very excited to try it!

Products are good, customer services needs improvement When I received my order, one product had leaked out as the top wasn’t screwed on properly. It took a lot of chasing with their Customer Services, they said they’d send items out to compensate but I never received them, they made further promises to send items, but each time I had to chase it up and there was always another issue with them sending the items. This went on for months but eventually they have refunded the entire order. This was very generous of them, but it shouldn’t have taken so long, and they should have kept their word. I shouldn’t have needed to keep chasing it. However, the products themselves are good.

I appreciate that they really take… I appreciate that they really take their business very serious- I mean #2 is a serious situation right? I haven’t even received my order yet but they’ve won me over with their great customer service- I will recommend their product & their customer service also.

Well packed and arrived in good condition! Everything I ordered came in a well packed box and nothing spilled out or was damaged. I was just hoping the amount of time it took to ship after ordering was 1 business day instead of waiting 2 business days.