Products are good, customer services needs improvement When I received my order, one product had leaked out as the top wasn’t screwed on properly. It took a lot of chasing with their Customer Services, they said they’d send items out to compensate but I never received them, they made further promises to send items, but each time I had to chase it up and there was always another issue with them sending the items. This went on for months but eventually they have refunded the entire order. This was very generous of them, but it shouldn’t have taken so long, and they should have kept their word. I shouldn’t have needed to keep chasing it. However, the products themselves are good.

Customer service is top! Customer service is top!! Especially during the holidays. That’s what I notice at first. Haven’t received my product yet but I’ve heard good this about it. Very excited to try it!

Number 2 incognito I could seriously list a million reasons why this product is so freaking fantastic but that would take up a whole lot of time...so, I just leave this; my father is the smelliest number 2 maker I literally have ever known...seriously, it's so bad...just exiting the bathroom and immediately closing the door behind, still let's out just enough sent to very offensively stain the air all the way from bathroom to back bedroom down the hallway from the bathroom and halfway into the bedroom driving out anything living desperate for clean air...AND POO~POURRI ACTUALLY 110% ELIMINATED THE ENTIRE SITUATION THE FIRST TIME MY FATHER USED THIS. The smelliest number 2 maker was in cognido for the very first time. I can't recommend this enough and is one of the few things I spread through word of mouth.

I love this product I love this product, it greatly helps mitigate fainting from the smell of my husbands bowel movements! Subtracting one star because you forgot the U.P. of Michigan and we don’t forgive easy.

I appreciate that they really take… I appreciate that they really take their business very serious- I mean #2 is a serious situation right? I haven’t even received my order yet but they’ve won me over with their great customer service- I will recommend their product & their customer service also.