I have been using Poo~Pourri for about… I have been using Poo~Pourri for about a year now and I love that it works so well. The fragrance also stays around after flushing to give a nice smell to the bathroom. I bought the lavender and fragrance at a Christmas store and recently got the free citrus scent that was offered to all Yoopers when Poo~Pourri forgot the U.P. on the map. I appreciate the free scent and can't wait to use it. Thanks!

Excellent customer service Excellent customer service. I had a postal delivery problem. Not their fault but post service delivered to the wrong house. When I enquired they were willing to re ship a new order to me. Very kindly. Finally after finding my package at my neighbors house I let them know right away not to send a new package. But... upon opening my order there was one item missing. Sooo again I was back emailing them about the missing item in my order with no explanation. They kindly refunded my money for the missing item right away. So even though it was quite a long wait and the mix up on delivery not poo pourri control. They handled the problem very quickly and efficiently.

Products are good, customer services needs improvement When I received my order, one product had leaked out as the top wasn’t screwed on properly. It took a lot of chasing with their Customer Services, they said they’d send items out to compensate but I never received them, they made further promises to send items, but each time I had to chase it up and there was always another issue with them sending the items. This went on for months but eventually they have refunded the entire order. This was very generous of them, but it shouldn’t have taken so long, and they should have kept their word. I shouldn’t have needed to keep chasing it. However, the products themselves are good.

Customer service is top! Customer service is top!! Especially during the holidays. That’s what I notice at first. Haven’t received my product yet but I’ve heard good this about it. Very excited to try it!

Customer service is top! Customer service is top!! Especially during the holidays. That’s what I notice at first. Haven’t received my product yet but I’ve heard good this about it. Very excited to try it!