Customer service is top! Customer service is top!! Especially during the holidays. That’s what I notice at first. Haven’t received my product yet but I’ve heard good this about it. Very excited to try it!

Good but not great on some types of poop 4 out of 5 .would have been 5 but for the fact that it doesn't work on all types of poop. Most that go into the bowl or pan and sink beneath the water are pleasantly masked. The ones that are in a hurry to escape your bottom and jettison onto the back of the bowl like a sticky chocolate brownie mixture are not masked by the pleasing aroma of the spray. This is not the fault of the spray but just my observation of what can happen in the real world.

Well packed and arrived in good condition! Everything I ordered came in a well packed box and nothing spilled out or was damaged. I was just hoping the amount of time it took to ship after ordering was 1 business day instead of waiting 2 business days.

I have been using Poo~Pourri for about… I have been using Poo~Pourri for about a year now and I love that it works so well. The fragrance also stays around after flushing to give a nice smell to the bathroom. I bought the lavender and fragrance at a Christmas store and recently got the free citrus scent that was offered to all Yoopers when Poo~Pourri forgot the U.P. on the map. I appreciate the free scent and can't wait to use it. Thanks!

Products are good, customer services needs improvement When I received my order, one product had leaked out as the top wasn’t screwed on properly. It took a lot of chasing with their Customer Services, they said they’d send items out to compensate but I never received them, they made further promises to send items, but each time I had to chase it up and there was always another issue with them sending the items. This went on for months but eventually they have refunded the entire order. This was very generous of them, but it shouldn’t have taken so long, and they should have kept their word. I shouldn’t have needed to keep chasing it. However, the products themselves are good.