Ordered 20 days ago, no products Ordered for their black Friday sale, shipping says 5-7 days. On day 20 still hasn't shipped, they are aware of problem and on it. They are in fact not in control of it. Sent several emails and dms before getting standard, we apologize, overwhelming response, working on it, appreciate your patience. I demanded a refund today (they charged my credit card instantly) as they still don't have an eta on when they will be shipping. But....their stories on insta show an "influencer" receiving and reviewing a gift package sent from company. How does that ship but not the paid for orders. They deleted all negative comments from their social media so people won't know what's happening. Awful awful company. I will never buy one these products again.

I have been using Poo~Pourri for about… I have been using Poo~Pourri for about a year now and I love that it works so well. The fragrance also stays around after flushing to give a nice smell to the bathroom. I bought the lavender and fragrance at a Christmas store and recently got the free citrus scent that was offered to all Yoopers when Poo~Pourri forgot the U.P. on the map. I appreciate the free scent and can't wait to use it. Thanks!

Products are good, customer services needs improvement When I received my order, one product had leaked out as the top wasn’t screwed on properly. It took a lot of chasing with their Customer Services, they said they’d send items out to compensate but I never received them, they made further promises to send items, but each time I had to chase it up and there was always another issue with them sending the items. This went on for months but eventually they have refunded the entire order. This was very generous of them, but it shouldn’t have taken so long, and they should have kept their word. I shouldn’t have needed to keep chasing it. However, the products themselves are good.

Good quality Good quality. Easy to purchase, delivered on time, no hassle... this rating goes down to 2 stars if you email me again about a sweater during the year rather than 1 email in November. You've been warned Poo.

Very good product. As someone with pretty severe IBS I’m always destroying every bathroom im in (sorry lol). This product does wonders for the smell. I actually use 4-5 sprays prior to going to the toilet, then when all is said and done I flush and spray a couple more times to leave a refreshing smell. I bought a bigger bottle for bathroom at home and I have a smaller bottle for my handbag for when I’m at work or out and about. Products are a little pricey but definitely worth it to preserve some of my self respect and dignity.