Products are good, customer services needs improvement When I received my order, one product had leaked out as the top wasn’t screwed on properly. It took a lot of chasing with their Customer Services, they said they’d send items out to compensate but I never received them, they made further promises to send items, but each time I had to chase it up and there was always another issue with them sending the items. This went on for months but eventually they have refunded the entire order. This was very generous of them, but it shouldn’t have taken so long, and they should have kept their word. I shouldn’t have needed to keep chasing it. However, the products themselves are good.

Very good product. As someone with pretty severe IBS I’m always destroying every bathroom im in (sorry lol). This product does wonders for the smell. I actually use 4-5 sprays prior to going to the toilet, then when all is said and done I flush and spray a couple more times to leave a refreshing smell. I bought a bigger bottle for bathroom at home and I have a smaller bottle for my handbag for when I’m at work or out and about. Products are a little pricey but definitely worth it to preserve some of my self respect and dignity.

Obsessed ever since I saw the cow farm ad, I was hooked, never gone back to any other product for my bathrooms. I am obsessed with the giant lavender bottles... can't get enough... kids are absolutely in love with it too.

Customer service is top! Customer service is top!! Especially during the holidays. That’s what I notice at first. Haven’t received my product yet but I’ve heard good this about it. Very excited to try it!

Good but not great on some types of poop 4 out of 5 .would have been 5 but for the fact that it doesn't work on all types of poop. Most that go into the bowl or pan and sink beneath the water are pleasantly masked. The ones that are in a hurry to escape your bottom and jettison onto the back of the bowl like a sticky chocolate brownie mixture are not masked by the pleasing aroma of the spray. This is not the fault of the spray but just my observation of what can happen in the real world.