I have been using Poo~Pourri for about… I have been using Poo~Pourri for about a year now and I love that it works so well. The fragrance also stays around after flushing to give a nice smell to the bathroom. I bought the lavender and fragrance at a Christmas store and recently got the free citrus scent that was offered to all Yoopers when Poo~Pourri forgot the U.P. on the map. I appreciate the free scent and can't wait to use it. Thanks!

Good product but poor order fulfillment… Good product but poor order fulfillment and delivery. Ordered 4 bottles 3 weeks ago in Canada, and have not received a shipping confirmation yet; order is still being processed. No toll-free number to call, their last facebook post was 2 years ago and looks inactive. The only customer service they offer is their head office in Texas. Definitely not a reliable company to order from.

Excellent customer service Excellent customer service. I had a postal delivery problem. Not their fault but post service delivered to the wrong house. When I enquired they were willing to re ship a new order to me. Very kindly. Finally after finding my package at my neighbors house I let them know right away not to send a new package. But... upon opening my order there was one item missing. Sooo again I was back emailing them about the missing item in my order with no explanation. They kindly refunded my money for the missing item right away. So even though it was quite a long wait and the mix up on delivery not poo pourri control. They handled the problem very quickly and efficiently.

Still haven't received product--yet they have my money and send me ads non-stop I have no idea if the product is good or not. I ordered a month ago and ... nothing. If they are having trouble with filling orders, then maybe--JUST MAYBE--they shouldn't continue incessantly filling my in box and social media feeds with ad soliciting even more orders. They charged my credit card immediately, too. Beginning to wonder if it's a scam ...

Poo-ray!! I love Poo-Pourri and it has never failed on how it works. I think it's a classy bathroom NEED, and well for parties, guests, or just to have on the go! For Christmas I ordered the to-go spritzers to top off all of my gifts for the holiday because I know it's a gift that I personally would love to receive!! Thanks Poo-Pourri!