Ordered 20 days ago, no products Ordered for their black Friday sale, shipping says 5-7 days. On day 20 still hasn't shipped, they are aware of problem and on it. They are in fact not in control of it. Sent several emails and dms before getting standard, we apologize, overwhelming response, working on it, appreciate your patience. I demanded a refund today (they charged my credit card instantly) as they still don't have an eta on when they will be shipping. But....their stories on insta show an "influencer" receiving and reviewing a gift package sent from company. How does that ship but not the paid for orders. They deleted all negative comments from their social media so people won't know what's happening. Awful awful company. I will never buy one these products again.

Good but not great on some types of poop 4 out of 5 .would have been 5 but for the fact that it doesn't work on all types of poop. Most that go into the bowl or pan and sink beneath the water are pleasantly masked. The ones that are in a hurry to escape your bottom and jettison onto the back of the bowl like a sticky chocolate brownie mixture are not masked by the pleasing aroma of the spray. This is not the fault of the spray but just my observation of what can happen in the real world.

I appreciate that they really take… I appreciate that they really take their business very serious- I mean #2 is a serious situation right? I haven’t even received my order yet but they’ve won me over with their great customer service- I will recommend their product & their customer service also.

Customer service is top! Customer service is top!! Especially during the holidays. That’s what I notice at first. Haven’t received my product yet but I’ve heard good this about it. Very excited to try it!

Obsessed ever since I saw the cow farm ad, I was hooked, never gone back to any other product for my bathrooms. I am obsessed with the giant lavender bottles... can't get enough... kids are absolutely in love with it too.