I am very happy with the product and… I am very happy with the product and also appreciate your communication about my order. The shipping fees are a bit breath-taking. After the US/Canadian conversion and then the steep shipping fee, a $50 sunscreen (albeit a most excellent one) cost me $100+. Any way around that fee?

Sent me wrong item so basically charged… 8/22/2020 Update: Received correct item. Changing my rate from one star to four star. Couldn’t give five star since it took a month to resolve the problem. 8/15/2020 Update: I haven’t received any email/call from you. Did you resolve this issue? Original: Sent me wrong item so basically charged more. I sent emails but never responded.

Good customer service!!!When I did not get a confirmation and I… When I did not get a confirmation and I wrote and asked about it. I received a phone call assuring me the item would be in the mail shortly, and not to worry. True to his word, it was, and I got it soon after. Good customer service!!! I appreciated that my order was important enough for a return call.

didn't notify me of slight back-order… didn't notify me of slight back-order until I called, but delivery was prompt once this was corrected

Bonuses all around First of all, the Organic Skin Care web site is very user friendly. Most importantly, however, is the exfoliant is practically a miracle worker. I ran out of it months ago and never found it locally in CO where I had moved. Finally I ordered online, received it expeditiously, and used it right away. After only one application, my skin looked less ravaged, smoother, and a bit more radiant. Once you have used it, you never are satisfied by other at-home treatment. Side benefits are the smell of the exfoliant is yummy, and it also helps clear up blemishes. I can't say enough about GM Collin exfoliant.