Emma La Mer
GBBest Customer Service Representative EVER!!! I had ordered DermaSet cream and though the tracking said it was delivered to my doorstep I never received it. Therefore I emailed the customer service department, and they said I needed to ask my mailman and call the post office. I did both to no avail. I emailed the back and was left a voicemail by a customer service representative named Anna. Well I called and she said that it was not DermaSet's fault that the post office lost my package and before she could say another word, I embarrassingly snapped at her and was indignant and start spewing invectives at her. I have to say this is not my usual style but I had a really bad morning and Anna got the brunt of it. After I finished she calmly offered me a solution to my issue. Now I looked like the fool I had been, but she was so accommodating and kind as I tried to apologize for my intense rudeness. I did what she told me to do and she made a point for me to call her after I used her solution (like she'd want to talk to me again)! She was so happy we resolved the issue and could not have had more grace or kindness! It says SO much to me that I was so inappropriate and yet, Anna-this incredibly professional representative was determined to fix any issues I had. DermaSet is lucky to have her-
Kathleen
GBBEWARE TRIAL MAY BE $179.00 BEWARE. $179.00 may be taken from your account if you order the TRIAL.There is a small sheet in the box, very pretty box) it explains the rules. Some may not read it throughly enough,so let me explain. They give you thirty days to return unused tube..... the thirty day countdown begins the the minute you ordered the trial. That may be different to know exactly because your bank record may list your4.95shipping costs a few days after you actually ordered it. VERY DECEITFUL COMPANY. Now you have to pack it back up and pay more to ship it back and pray they don’t charge you $179.000 $ for messing up some part of their rules. BEWARE.
IA
GBAmazing product After using the product for 2 weeks, I noticed incredible results. My skin has never felt so smooth. The serum doesn’t make my skin oily. Very cooling feeling. I would recommend this product for anyone that wants to see great results.
Masha Mirer
GBNot a fan of most creams. I wanted to use Dermaset for a while before I write the review. It’s been a really good experience! My skin is pretty sensitive but I haven’t had any breakouts during the month that I’ve used it. Granted it’s summertime and skin always looks better with more vitamin D, yet my fine lines seem to have smoothed out. It smells like a luxury product, not too strong and pleasant. If I continue using any cream, this will be it.
Marna S.
GBYou should try it Dermaset is the best wrinkle cream that I’ve used so far. I was a little skeptical with the trial offer, but the box actually comes with an explanation and a lot of details. Their customer service was very helpful. I spoke to Riley and she was really nice!