Customer service is awful Customer service is awful. I called as I was charged for something I never received. The man that answered was rude and argumentative, wouldn't even let me talk. He ask me when I was billed when I told him he corrected me, I told him on my back account it showed they took the money on the dated I said. He argued telling me I did receive the product which I told him I didn't. I ended it with 179.00 taken from me, no product. I told him I dont want anything from this company. I learned a lesson, read the reports from the bbb before purchasing.

The customer service for this company…is AWFUL!!! The customer service for this company is a disgrace. I cancelled my second order and did not receive a response for several weeks. Read the complaints submitted to the Better Business bureau website and cancelled the payment on the second shipment. Also returned the second shipment. They are now telling me that they refused the package and sent it back to me which I never received. I received a letter saying I owe them almost $200 and they are sending me to collections. I called and the service reps were rude and actually were arguing with me on the phone. Unbelievable!!! They need to take a lesson from Nordstrom. Don’t buy this product! Bad, terrible, awful customer service. Go to the BBB website... I am not alone in my complaint. Dermaset... make this right,

Thanks Thanks. I've only used DermaSet for a few days and I already see a difference. The wrinkles in my chin as well as the "laugh lines" are definitely improved. I'm 74, and I'm hoping I can continue to see improvement. Dianne

DermaSet is a product I return to buy… DermaSet is a product I return to buy because the product does what they claim. My skin had begun to shows deep lines of aging and this product improved the appearance of those fines lines wonderfully. I often am mistaken to be younger than my age and that is well worth the price of the product. Thank you DermaSet!

BEWARE TRIAL MAY BE $179.00 BEWARE. $179.00 may be taken from your account if you order the TRIAL.There is a small sheet in the box, very pretty box) it explains the rules. Some may not read it throughly enough,so let me explain. They give you thirty days to return unused tube..... the thirty day countdown begins the the minute you ordered the trial. That may be different to know exactly because your bank record may list your4.95shipping costs a few days after you actually ordered it. VERY DECEITFUL COMPANY. Now you have to pack it back up and pay more to ship it back and pray they don’t charge you $179.000 $ for messing up some part of their rules. BEWARE.