nice idea, but stil painful These are a nice idea, but can cause pain. Yes, they may be the slimmest earpieces available, but they are still a hard plastic disc around 22mm diameter by 2mm thick. It's solid with a fabric covering, so the hard disc still presses against your ear. I understand these are probably piezo speakers and thus need to be encased by plastic, but honestly for me the discomfort can make them unwearable. I've switched back to my £10 pendant earphones.

Poor customer service The SleepPhones I received were faulty. I contacted the company well within the 30 day return period but it has taken a long time, with much emailing back and forth, for this company to agree to provide a refund and I am still unsure if any of the postage will be refunded. They seem unfamiliar with basic consumer rights. Avoid.

Great product when it works. Customer service not so great I have used the wired sleep phones for years and loved them, so I decided to try a pair of the wireless ones. Although they are comfortable, they stop working every few days. When I called the company about the problem a couple of months ago, they told me to unplug the unit and let the battery drain. This process takes 3-4 days, during which the headphones aren't usable. Once I recharge them after the drain, they do start working again. However. The process has to be repeated every few days. It's very exasperating. This is a terrible product for the expense and the customer service solution, is lame. I recommend staying with the wired version, even though it isn't as comfortable dealing with the cord. At least it works consistently.

Disappointed I honestly was expecting more for the price of the wireless Bluetooth style. The sound can be heard loudly from others not wearing them. The small, flexible speakers are better than wearing earbuds but truly I don’t feel this was worth $99 USD. Disappointed 😔

Great Investment Absolutely love my sleep headphones. I use them all the time, especially for long flights. They never fall off, are easy to adjust, and are very comfortable! Sometimes I adjust the internal speakers in order to use them as headphones and a sleep mask at the same time. Granted, I've never tried some of the cheaper Amazon options, but I don't have any reason to dislike the ones I have now. The customer support is also incredibly helpful and prompt!