The comfort level of my sleepphones is… The comfort level of my sleepphones is excellent, I can actually sleep comfortably and wake up not knowing they have been there...no "tight" marks or sore ears!! The only issue I have found is the speakers drift if I toss and turn. Get that issue straightened out and these would be premier head sets. Soft, comfy, good sounding and a little wandery within the headband.

Fantastic customer service I have had problems with my SleepPhones v6 Classic Headband Headphones (Corded) (loose wires), BUT they have been brilliant about replacing them, quickly and with no quibbles. I've rarely had such good customer service from any other company. Make sure you buy them directly from SleepPhones!

Does not last Does work for me when it works, but disappointingly products poor quality. Ordered 3 different versions 18 months ago. 1 effortless which we had to return (at our shipping expense) after 2 weeks because it stopped charging. 1 wireless which we lost ;( a month after so not sure how long that would have lasted. And 1 classic corded one which stopped working after 5-6months—when I took it out of headband to examine, I notice the fabric covering the cord had ripped, so the plastic cord had protruding loops all along it, not sure if this is the cause. I do like it when it works, but lost all confidence about the longevity quality of this product beyond few short months.

Only worked for a year The headband style sleepphones are really great if you are a side sleeper. I found them very comfortable although every time I put the headband on I have to push the speakers around in the fabric for a while to get them to sit in the right place. They are not tethered in any way within the headband. I have had no trouble with bluetooth pairing or recharging them. The reason I am giving them a two star review is that after about a year of use they now produce various buzzes, whines, and hums through the speakers making them useless. This is not acceptable for a product that is priced as though it is a premium product. I have now purchased a similar headband from another company which has cost about a quarter of what I paid for these and works just the same.

Poor customer service The SleepPhones I received were faulty. I contacted the company well within the 30 day return period but it has taken a long time, with much emailing back and forth, for this company to agree to provide a refund and I am still unsure if any of the postage will be refunded. They seem unfamiliar with basic consumer rights. Avoid.