Music Soundtrack Nightmares 1) The piano(a Minor Thing) music is causing me nightmares. I wake up in sweat, and afraid of closing my eyes. 2) The Newport Waves, is a repeating track that is causing me to lose my hair. My ears are constantly ringing and the sounds of the waves crashing is causing me to wake up abruptly, and rushing to urinate. 3) The White Noise Sound reminds me of the worst day as a youth. I'm reminded of the death of my pet parrot that died while being struck by my bedroom ceiling fan. 4) Pentatonic Waves sounds like a men's bathroom at Dodger Stadium.

Poor customer service The SleepPhones I received were faulty. I contacted the company well within the 30 day return period but it has taken a long time, with much emailing back and forth, for this company to agree to provide a refund and I am still unsure if any of the postage will be refunded. They seem unfamiliar with basic consumer rights. Avoid.

Comfortable but short life Sleepphones work well for a short period of time and are very comfortable. However, the speakers fail frequently (I have had to replace them twice over the last year, and over the last 3 years, have had 4 speaker failures) and the battery life decays over time- my 1.5 year old wireless module battery life has decayed to ~7 hours From fully charged to flat.

Great Investment Absolutely love my sleep headphones. I use them all the time, especially for long flights. They never fall off, are easy to adjust, and are very comfortable! Sometimes I adjust the internal speakers in order to use them as headphones and a sleep mask at the same time. Granted, I've never tried some of the cheaper Amazon options, but I don't have any reason to dislike the ones I have now. The customer support is also incredibly helpful and prompt!

No response from customer services I emailed twice (including one minute after I ordered) to say that I actually made a mistake and had wanted to buy the more expensive model. Never received a response from their email. Just ignored me. Very disappointing customer service. I am left with the cheaper version which I didn't really want.