Poor customer service The SleepPhones I received were faulty. I contacted the company well within the 30 day return period but it has taken a long time, with much emailing back and forth, for this company to agree to provide a refund and I am still unsure if any of the postage will be refunded. They seem unfamiliar with basic consumer rights. Avoid.

Only worked for a year The headband style sleepphones are really great if you are a side sleeper. I found them very comfortable although every time I put the headband on I have to push the speakers around in the fabric for a while to get them to sit in the right place. They are not tethered in any way within the headband. I have had no trouble with bluetooth pairing or recharging them. The reason I am giving them a two star review is that after about a year of use they now produce various buzzes, whines, and hums through the speakers making them useless. This is not acceptable for a product that is priced as though it is a premium product. I have now purchased a similar headband from another company which has cost about a quarter of what I paid for these and works just the same.

Does not last Does work for me when it works, but disappointingly products poor quality. Ordered 3 different versions 18 months ago. 1 effortless which we had to return (at our shipping expense) after 2 weeks because it stopped charging. 1 wireless which we lost ;( a month after so not sure how long that would have lasted. And 1 classic corded one which stopped working after 5-6months—when I took it out of headband to examine, I notice the fabric covering the cord had ripped, so the plastic cord had protruding loops all along it, not sure if this is the cause. I do like it when it works, but lost all confidence about the longevity quality of this product beyond few short months.

I have owned these for over a year now & they're great I have owned these for over a year now. They are incredible. Battery life lasts all through the night, easily. They are comfortable. There are no wires tethering you to your phone. They are durable - cheaper alternatives, both wired and bluetooth, have invariably failed within a month or two. The components (Each speaker, main module) are replaceable should something break. Charging is easy. I cannot state enough how well designed a product this is and the difference it has made in helping me get to sleep.

Not worth the money Sleepphones are significantly more expensive than other similar products on the market, but over all I'm not sure it's worth paying out. The battery pack is a very bulky unit that sits at the back of your head and digs in. Other models which are 80% cheaper have a smaller and more compact unit that sits at the front of the headband, and this aspect is far superior than anything sleepphones are currently producing. The headphones themselves are undoubtedly slimmer than anything else I have seen, but they move frequently within the fabric and have to be repositioned every evening. Overall, at around the £100, I'd expect better design. It seems like a good idea, but greed has perhaps gotten in the way of good design. I wouldn't buy again or recommend, unless the price point came down by at least 60%.