No response from customer services I emailed twice (including one minute after I ordered) to say that I actually made a mistake and had wanted to buy the more expensive model. Never received a response from their email. Just ignored me. Very disappointing customer service. I am left with the cheaper version which I didn't really want.

Not worth the money Sleepphones are significantly more expensive than other similar products on the market, but over all I'm not sure it's worth paying out. The battery pack is a very bulky unit that sits at the back of your head and digs in. Other models which are 80% cheaper have a smaller and more compact unit that sits at the front of the headband, and this aspect is far superior than anything sleepphones are currently producing. The headphones themselves are undoubtedly slimmer than anything else I have seen, but they move frequently within the fabric and have to be repositioned every evening. Overall, at around the £100, I'd expect better design. It seems like a good idea, but greed has perhaps gotten in the way of good design. I wouldn't buy again or recommend, unless the price point came down by at least 60%.

I love the sleep phone product and have… I love the sleep phone product and have been usuing them for many years now 10 plus and this is only the 3rd set of headphones i've needed to buy they are robust and last ages and i use mine every night. i would warn you though that if buying from England that a Tax is charged which isn't too much £4 but the post office charge and extra £8 handling fee :(

Great Investment Absolutely love my sleep headphones. I use them all the time, especially for long flights. They never fall off, are easy to adjust, and are very comfortable! Sometimes I adjust the internal speakers in order to use them as headphones and a sleep mask at the same time. Granted, I've never tried some of the cheaper Amazon options, but I don't have any reason to dislike the ones I have now. The customer support is also incredibly helpful and prompt!

The comfort level of my sleepphones is… The comfort level of my sleepphones is excellent, I can actually sleep comfortably and wake up not knowing they have been there...no "tight" marks or sore ears!! The only issue I have found is the speakers drift if I toss and turn. Get that issue straightened out and these would be premier head sets. Soft, comfy, good sounding and a little wandery within the headband.