Great Investment Absolutely love my sleep headphones. I use them all the time, especially for long flights. They never fall off, are easy to adjust, and are very comfortable! Sometimes I adjust the internal speakers in order to use them as headphones and a sleep mask at the same time. Granted, I've never tried some of the cheaper Amazon options, but I don't have any reason to dislike the ones I have now. The customer support is also incredibly helpful and prompt!

No response from customer services I emailed twice (including one minute after I ordered) to say that I actually made a mistake and had wanted to buy the more expensive model. Never received a response from their email. Just ignored me. Very disappointing customer service. I am left with the cheaper version which I didn't really want.

Not worth the money Sleepphones are significantly more expensive than other similar products on the market, but over all I'm not sure it's worth paying out. The battery pack is a very bulky unit that sits at the back of your head and digs in. Other models which are 80% cheaper have a smaller and more compact unit that sits at the front of the headband, and this aspect is far superior than anything sleepphones are currently producing. The headphones themselves are undoubtedly slimmer than anything else I have seen, but they move frequently within the fabric and have to be repositioned every evening. Overall, at around the £100, I'd expect better design. It seems like a good idea, but greed has perhaps gotten in the way of good design. I wouldn't buy again or recommend, unless the price point came down by at least 60%.

Great product when it works. Customer service not so great I have used the wired sleep phones for years and loved them, so I decided to try a pair of the wireless ones. Although they are comfortable, they stop working every few days. When I called the company about the problem a couple of months ago, they told me to unplug the unit and let the battery drain. This process takes 3-4 days, during which the headphones aren't usable. Once I recharge them after the drain, they do start working again. However. The process has to be repeated every few days. It's very exasperating. This is a terrible product for the expense and the customer service solution, is lame. I recommend staying with the wired version, even though it isn't as comfortable dealing with the cord. At least it works consistently.

Worked originally, but stopped within the month..also not quite as loud as i was… Original review: 3 stars...Worked..not quite as loud as i was hoping for...can still year snoring to some extent Updated review....1 star...I edited my review from 3 stars to 1 star as the charging unit quit working within the first month of purchase, despite following all directions properly...according to the 1 year warranty, the consumer has to pay the shipping costs to send it back in for a replacement.