No response from customer services I emailed twice (including one minute after I ordered) to say that I actually made a mistake and had wanted to buy the more expensive model. Never received a response from their email. Just ignored me. Very disappointing customer service. I am left with the cheaper version which I didn't really want.

Perfect if you have insomnia I’ve had the ‘effortless’ version for over a year. The ‘effortless' charging really is easy. I’ve tried a number of other solutions but the sleepphones were the most comfortable and have little or no sound leakage (important if you have a significant other in the bed with you). The bluetooth works every time, unlike my many other finicky bluetooth devices. I still have some insomnia but I don’t fear it anymore, I can just tune into some yoga nidra or meditation app and all is well.

Comfortable but short life Sleepphones work well for a short period of time and are very comfortable. However, the speakers fail frequently (I have had to replace them twice over the last year, and over the last 3 years, have had 4 speaker failures) and the battery life decays over time- my 1.5 year old wireless module battery life has decayed to ~7 hours From fully charged to flat.

Only worked for a year The headband style sleepphones are really great if you are a side sleeper. I found them very comfortable although every time I put the headband on I have to push the speakers around in the fabric for a while to get them to sit in the right place. They are not tethered in any way within the headband. I have had no trouble with bluetooth pairing or recharging them. The reason I am giving them a two star review is that after about a year of use they now produce various buzzes, whines, and hums through the speakers making them useless. This is not acceptable for a product that is priced as though it is a premium product. I have now purchased a similar headband from another company which has cost about a quarter of what I paid for these and works just the same.

Great Investment Absolutely love my sleep headphones. I use them all the time, especially for long flights. They never fall off, are easy to adjust, and are very comfortable! Sometimes I adjust the internal speakers in order to use them as headphones and a sleep mask at the same time. Granted, I've never tried some of the cheaper Amazon options, but I don't have any reason to dislike the ones I have now. The customer support is also incredibly helpful and prompt!