Great product when it works. Customer service not so great I have used the wired sleep phones for years and loved them, so I decided to try a pair of the wireless ones. Although they are comfortable, they stop working every few days. When I called the company about the problem a couple of months ago, they told me to unplug the unit and let the battery drain. This process takes 3-4 days, during which the headphones aren't usable. Once I recharge them after the drain, they do start working again. However. The process has to be repeated every few days. It's very exasperating. This is a terrible product for the expense and the customer service solution, is lame. I recommend staying with the wired version, even though it isn't as comfortable dealing with the cord. At least it works consistently.

nice idea, but stil painful These are a nice idea, but can cause pain. Yes, they may be the slimmest earpieces available, but they are still a hard plastic disc around 22mm diameter by 2mm thick. It's solid with a fabric covering, so the hard disc still presses against your ear. I understand these are probably piezo speakers and thus need to be encased by plastic, but honestly for me the discomfort can make them unwearable. I've switched back to my £10 pendant earphones.

I love the sleep phone product and have… I love the sleep phone product and have been usuing them for many years now 10 plus and this is only the 3rd set of headphones i've needed to buy they are robust and last ages and i use mine every night. i would warn you though that if buying from England that a Tax is charged which isn't too much £4 but the post office charge and extra £8 handling fee :(

Worked originally, but stopped within the month..also not quite as loud as i was… Original review: 3 stars...Worked..not quite as loud as i was hoping for...can still year snoring to some extent Updated review....1 star...I edited my review from 3 stars to 1 star as the charging unit quit working within the first month of purchase, despite following all directions properly...according to the 1 year warranty, the consumer has to pay the shipping costs to send it back in for a replacement.

Comfortable but short life Sleepphones work well for a short period of time and are very comfortable. However, the speakers fail frequently (I have had to replace them twice over the last year, and over the last 3 years, have had 4 speaker failures) and the battery life decays over time- my 1.5 year old wireless module battery life has decayed to ~7 hours From fully charged to flat.