No response from customer services I emailed twice (including one minute after I ordered) to say that I actually made a mistake and had wanted to buy the more expensive model. Never received a response from their email. Just ignored me. Very disappointing customer service. I am left with the cheaper version which I didn't really want.

I would recommend a pass The sound is good, but overall the design is poor. The headphones move around inside the headband quite easily and are off the ears in little time if you move while trying to sleep. The battery pack is clumsy and also moves around inside the headband and puts pressure into the back of head or side of head as it moves if you change positions while sleeping. The lightweight band is quite warm and uncomfortable across the forehead… if you don’t like socks when you sleep, you won’t like this product. I had not the highest expectations, and sadly not even those were met. This is my first review of anything on line. Wait til something better comes out.

I love the sleep phone product and have… I love the sleep phone product and have been usuing them for many years now 10 plus and this is only the 3rd set of headphones i've needed to buy they are robust and last ages and i use mine every night. i would warn you though that if buying from England that a Tax is charged which isn't too much £4 but the post office charge and extra £8 handling fee :(

Comfortable but short life Sleepphones work well for a short period of time and are very comfortable. However, the speakers fail frequently (I have had to replace them twice over the last year, and over the last 3 years, have had 4 speaker failures) and the battery life decays over time- my 1.5 year old wireless module battery life has decayed to ~7 hours From fully charged to flat.

Poor customer service The SleepPhones I received were faulty. I contacted the company well within the 30 day return period but it has taken a long time, with much emailing back and forth, for this company to agree to provide a refund and I am still unsure if any of the postage will be refunded. They seem unfamiliar with basic consumer rights. Avoid.