Fantastic customer service I have had problems with my SleepPhones v6 Classic Headband Headphones (Corded) (loose wires), BUT they have been brilliant about replacing them, quickly and with no quibbles. I've rarely had such good customer service from any other company. Make sure you buy them directly from SleepPhones!

Poor customer service The SleepPhones I received were faulty. I contacted the company well within the 30 day return period but it has taken a long time, with much emailing back and forth, for this company to agree to provide a refund and I am still unsure if any of the postage will be refunded. They seem unfamiliar with basic consumer rights. Avoid.

Only worked for a year The headband style sleepphones are really great if you are a side sleeper. I found them very comfortable although every time I put the headband on I have to push the speakers around in the fabric for a while to get them to sit in the right place. They are not tethered in any way within the headband. I have had no trouble with bluetooth pairing or recharging them. The reason I am giving them a two star review is that after about a year of use they now produce various buzzes, whines, and hums through the speakers making them useless. This is not acceptable for a product that is priced as though it is a premium product. I have now purchased a similar headband from another company which has cost about a quarter of what I paid for these and works just the same.

SleepPhones: A Gift That Keeps on Giving - Wow! I bought these as a gift for my wife. She absolutely loves them. They easily adjusted, just like the videos demonstrated, and except for the fantastic sound coming from the headband, she couldn't tell there were speakers in there. She started by laying on her side and still was amazed at how comfortable they were. Great design and implementation! Thank you!

Worked originally, but stopped within the month..also not quite as loud as i was… Original review: 3 stars...Worked..not quite as loud as i was hoping for...can still year snoring to some extent Updated review....1 star...I edited my review from 3 stars to 1 star as the charging unit quit working within the first month of purchase, despite following all directions properly...according to the 1 year warranty, the consumer has to pay the shipping costs to send it back in for a replacement.