No response from customer services I emailed twice (including one minute after I ordered) to say that I actually made a mistake and had wanted to buy the more expensive model. Never received a response from their email. Just ignored me. Very disappointing customer service. I am left with the cheaper version which I didn't really want.

Comfortable but short life Sleepphones work well for a short period of time and are very comfortable. However, the speakers fail frequently (I have had to replace them twice over the last year, and over the last 3 years, have had 4 speaker failures) and the battery life decays over time- my 1.5 year old wireless module battery life has decayed to ~7 hours From fully charged to flat.

Not worth the money Sleepphones are significantly more expensive than other similar products on the market, but over all I'm not sure it's worth paying out. The battery pack is a very bulky unit that sits at the back of your head and digs in. Other models which are 80% cheaper have a smaller and more compact unit that sits at the front of the headband, and this aspect is far superior than anything sleepphones are currently producing. The headphones themselves are undoubtedly slimmer than anything else I have seen, but they move frequently within the fabric and have to be repositioned every evening. Overall, at around the £100, I'd expect better design. It seems like a good idea, but greed has perhaps gotten in the way of good design. I wouldn't buy again or recommend, unless the price point came down by at least 60%.

Disappointed I honestly was expecting more for the price of the wireless Bluetooth style. The sound can be heard loudly from others not wearing them. The small, flexible speakers are better than wearing earbuds but truly I don’t feel this was worth $99 USD. Disappointed 😔

Perfect if you have insomnia I’ve had the ‘effortless’ version for over a year. The ‘effortless' charging really is easy. I’ve tried a number of other solutions but the sleepphones were the most comfortable and have little or no sound leakage (important if you have a significant other in the bed with you). The bluetooth works every time, unlike my many other finicky bluetooth devices. I still have some insomnia but I don’t fear it anymore, I can just tune into some yoga nidra or meditation app and all is well.