No response from customer services I emailed twice (including one minute after I ordered) to say that I actually made a mistake and had wanted to buy the more expensive model. Never received a response from their email. Just ignored me. Very disappointing customer service. I am left with the cheaper version which I didn't really want.

Perfect if you have insomnia I’ve had the ‘effortless’ version for over a year. The ‘effortless' charging really is easy. I’ve tried a number of other solutions but the sleepphones were the most comfortable and have little or no sound leakage (important if you have a significant other in the bed with you). The bluetooth works every time, unlike my many other finicky bluetooth devices. I still have some insomnia but I don’t fear it anymore, I can just tune into some yoga nidra or meditation app and all is well.

Poor customer service The SleepPhones I received were faulty. I contacted the company well within the 30 day return period but it has taken a long time, with much emailing back and forth, for this company to agree to provide a refund and I am still unsure if any of the postage will be refunded. They seem unfamiliar with basic consumer rights. Avoid.

nice idea, but stil painful These are a nice idea, but can cause pain. Yes, they may be the slimmest earpieces available, but they are still a hard plastic disc around 22mm diameter by 2mm thick. It's solid with a fabric covering, so the hard disc still presses against your ear. I understand these are probably piezo speakers and thus need to be encased by plastic, but honestly for me the discomfort can make them unwearable. I've switched back to my £10 pendant earphones.

I love the sleep phone product and have… I love the sleep phone product and have been usuing them for many years now 10 plus and this is only the 3rd set of headphones i've needed to buy they are robust and last ages and i use mine every night. i would warn you though that if buying from England that a Tax is charged which isn't too much £4 but the post office charge and extra £8 handling fee :(