Poor customer service The SleepPhones I received were faulty. I contacted the company well within the 30 day return period but it has taken a long time, with much emailing back and forth, for this company to agree to provide a refund and I am still unsure if any of the postage will be refunded. They seem unfamiliar with basic consumer rights. Avoid.

Disappointed I honestly was expecting more for the price of the wireless Bluetooth style. The sound can be heard loudly from others not wearing them. The small, flexible speakers are better than wearing earbuds but truly I don’t feel this was worth $99 USD. Disappointed 😔

Fantastic customer service I have had problems with my SleepPhones v6 Classic Headband Headphones (Corded) (loose wires), BUT they have been brilliant about replacing them, quickly and with no quibbles. I've rarely had such good customer service from any other company. Make sure you buy them directly from SleepPhones!

Comfortable but short life Sleepphones work well for a short period of time and are very comfortable. However, the speakers fail frequently (I have had to replace them twice over the last year, and over the last 3 years, have had 4 speaker failures) and the battery life decays over time- my 1.5 year old wireless module battery life has decayed to ~7 hours From fully charged to flat.

The comfort level of my sleepphones is… The comfort level of my sleepphones is excellent, I can actually sleep comfortably and wake up not knowing they have been there...no "tight" marks or sore ears!! The only issue I have found is the speakers drift if I toss and turn. Get that issue straightened out and these would be premier head sets. Soft, comfy, good sounding and a little wandery within the headband.