Top quality oils and products Top quality oils and products. The most excellent customer care, if I have ever had a question problem it has always been resolved very quickly. I love using chat, very convenient for me but calling is just as good. I know they have the best quality control from picking out the seeds all the way until it is sealed up in the bottle. YL oils have helped keep my family healthy and support our bodies.

Impossible to Contact Company Very disappointed in YL oils current customer service. Love their products and have been a member for years. Trying to place an order online entered all information including credit card hit submit and no order confirmation. Called and told by pre recorded message 3 hour wait time to hold. Waited 3 hours and no answer . Attempted chat waited 11/2 hours. No reply. Emailed and no reply. I never had any issues prior to recent company changes. I am curious if they are trying to eliminate previous members whom they agreed to give 24% discount. Any one else experiencing problems?

Unethical company Unethical company. I ordered once from them, then learned of their business practices, such as the multiple lawsuits they currently have against former employees for having the audacity to leave their company. I then repeatedly asked to have my account canceled, finally starting to get rude with them when they repeatedly ignored me. Then in retaliation they place an unauthorized order on my account!!!! Now Im having to have my bank change my debit card JUST to keep them from putting more charges on my account.

Dreadful business practice Dreadful business practice. Wonderful (if expensive) oils but the company is so disorganized. Waiting weeks without any information on ETA or orders and the online staff have no information either. Plus it takes days for them to reply to an email. Lovely products but they really shouldn't be running a business. Try Tissarend instead.

Grinch who stole Christmas! Customer service did not have the authority to fix my order or to honor the sale price. Customer service kept repeating their authorized script and apologizing for my online order experience. The order was a major Christmas gift and I’m very disappointed. I would be a new customer but they didn’t do anything to keep me as a customer. Bah humbug