met my expectations The service was fine. The item I wanted arrived in a timely way, as promised. There are many vitamin & supplement companies. So far, I honestly have no reason to rate Idealvitamins any higher than five or ten other companies. I may do so in the future, but after one purchase, how can I know how exceptional you may be? Honestly? I think this kind of survey is counterproductive for the company, because it is meaningless, and it wastes my time. I suggest you send a survey like this after a number of purchases.

Nervous System Maintainance I been a person who participated in a surgery of the knee, concerning my cartilage. I lasted for years and did not do what the doctor say - to go on-line and find the products what he said. Like Myelin. I like to say that know I have taken my order from Ideal Vitamin which is Mylen Sheath the liquid and I feel much better and comfortable especially at the leg. I will walk good again.

Great products, slow delivery I love your products! But, the last two times I've ordered, it's taken me close to 2 weeks to get what I ordered. That's difficult, especially with supplements. Also, it would be great when online ordering, if a customer could use one address for payment and another for delivery.

took the $$ but took over a week to say "back ordered" Sent a email a week before the package came asking to "rate the product". Took way too long - will look for another supplier who will take the $$ and ship...not impressed with the customer service

Unreachable, not shipping on time I ordered something on the 18, and on the 20th it was still unfulfilled. This was a Thursday, so I called within business hours and it said they were closed! I called again this morning, a Friday, again within business hours, and again I get the closed message. The free shipping says 5-8 business days, but it doesn't explain that it may take that long just to get the order together! Good prices but terrible service and unreachable. I wouldn't use them again.