Mosaic Weighted Blankets Mosaic Weighted Blankets, states on their website that the only items not returnable, are special order...........BIG FAT LIE! After you spend $200++ dollars on one of their blankets, only to find out that it filled with a million litte tiny beads (that no one could possibly sleep under or move around under) On the receipt inside of the package, it states "NO RETURNS on blankets over 18lbs, NO EXCEPTIONS. Total waste of $225 DO NOT WASTE YOUR MONEY ON THIS PRODUCT OR THIS COMPANY!!!

Colors and cost Colors and cost You have a great selection of colors and your prices are similar to other companies. I am now sleeping so much better; the blanket helps me feel safe and more comfortable. Suggestions to make your company better: Your return policy is terrible...7 days? If it's going to be that short, the least you could do is provide a return shipping label. I think you could get a lot more business if you paid for shipping, not all shipping options, just the lowest one. The blanket itself is expensive, but worth it.

I ordered a Mosaic blanket I ordered a Mosaic blanket. My card was charged before it was shipped. I call and reminded them to ship my blanket. The blanket was not what I thought. I jumped through Mosaic's hoops to return the blanket. They recieved it. I had to contact them twice to credit my $. The blanket was just too small. Otherwise their product was acceptable. The customer service was a goose chase. My review on the Mosaic website was immediately removed. That is why there are all 5 star reviews on their site.

I like the weight of the blanket I like the weight of the blanket. I just expected the size of the blanket itself to be larger. I don't know if I misunderstood or what but, I expected a much larger size blanket to cover my whole bed not just a small portion. That is my only disappointment.

Poor customer service I ordered a weighted blanket through Mosaic Weighted Blankets based on suggested weight but was too heavy and causing pain. I ordered through them on the basis they said you had 30 days to return items. I attempted to call/email customer service multiple times to get a return label but couldn't reach anyone and finally, because there is a 30 day limit to returns and I knew it would take time to get back to them, I paid out of pocket for an expensive way to mail it back to them but get a return receipt. So I know they received it within the 30 day limit. The blanket was in perfect condition and essentially never used and in original packaging, all as requested. They claim they do refunds in two weeks on their website but several weeks later no refund and again no response to call/email. I am out a lot of money and feels like they are not an honest company.