Marianne Russo
GBReturn problems.... I received my blankets in a timely fashion, but realized right away that they weren't for me. I requested and received the return label, and shipped them back via UPS in the original box. The rest of the return has been very unacceptable, I was only credited back for one of the blankets not both. I've now had to call two additional times to get the remainder of my money back and haven't seen it as of yet.
Artisan787
GBI just got my blanket and I love it!!! I just got my blanket and I love it! This is my second blanket from Mosaic. My other one, while beautiful and weighty, was a little too big and unwieldy for my size. When it finally bit the dust I decided to go with Mosaic again and I am not disappointed. The print is beautiful, the fabric feels nice, and the weight and dimensions are perfect. My only qualm was that customer service seemed, while polite, to be distracted and was not very knowledgeable or helpful in answering my questions.
Shelly
GBMy weighted blanket came to me with… My weighted blanket came to me with large black stains on it. I tried many methods to reach someone. I finally got a response email with fraudulent return mailing info. No one answers the phone. There was also a very large metal pipe fitting in the box. It also did not have a shipping or packing list. 10-18 I returned from out of state to find a replacement blanket. It was not the same color but it is clean. I have a mosaic blanket that I have had for many years and I absolutely love it and was hoping this experience would be the same. They need to work on customer service skills. I am satisfied with the attempt to rectify the situation.
Wolven69
GBWon't sleep with it but .. I bought this for my ADHD 14 year old hoping it would help him sleep but he says it's to heavy to sleep under. However both he and my 17 year old love to cuddle up under it when they watch TV and my older child is threatening to take it to college much to my younger one's dismay so we may end up buying a second.
Erin Gearing
GBgood product, didn’t work for us I ordered a twin size weighted blanket for my son who was having trouble sleeping, it seems to have helped him a little bit not as much as i was hoping - he is still waking during the night and having trouble getting back to sleep. The blanket is great quality but was smaller than i expected. My son says it’s comfortable and asks to sleep under it so we will keep using and hope eventually he starts sleeping through the night again