Artisan787
GBI just got my blanket and I love it!!! I just got my blanket and I love it! This is my second blanket from Mosaic. My other one, while beautiful and weighty, was a little too big and unwieldy for my size. When it finally bit the dust I decided to go with Mosaic again and I am not disappointed. The print is beautiful, the fabric feels nice, and the weight and dimensions are perfect. My only qualm was that customer service seemed, while polite, to be distracted and was not very knowledgeable or helpful in answering my questions.
Marianne Russo
GBReturn problems.... I received my blankets in a timely fashion, but realized right away that they weren't for me. I requested and received the return label, and shipped them back via UPS in the original box. The rest of the return has been very unacceptable, I was only credited back for one of the blankets not both. I've now had to call two additional times to get the remainder of my money back and haven't seen it as of yet.
Dikshya Bhurtel
NZDo not buy from this company My husband thought he would surprise me by getting this throw to help with my anxiety. I was in Texas at the time so though he was doing a good thing by supporting a local business, was a big mistake. The quality of the throw was terrible so I contacted the company for a return, they were slow in responding but I did get the return code and shipped it back to them within the time frame that was stated in the return policy. Almost 2 months later, I have not received a refund and they do not answer phone calls or emails. Do not make the mistake that my husband made.
Wolven69
GBWon't sleep with it but .. I bought this for my ADHD 14 year old hoping it would help him sleep but he says it's to heavy to sleep under. However both he and my 17 year old love to cuddle up under it when they watch TV and my older child is threatening to take it to college much to my younger one's dismay so we may end up buying a second.
Tucson Hills
GBI ordered a Mosaic blanket I ordered a Mosaic blanket. My card was charged before it was shipped. I call and reminded them to ship my blanket. The blanket was not what I thought. I jumped through Mosaic's hoops to return the blanket. They recieved it. I had to contact them twice to credit my $. The blanket was just too small. Otherwise their product was acceptable. The customer service was a goose chase. My review on the Mosaic website was immediately removed. That is why there are all 5 star reviews on their site.