Brandy
GBThe best alkaline water system! The best alkaline water system!! I love mine and it is so easy to use and take care of! My skin was suffering from acne and after religiously drinking from the pure hydration water system my skin has definitely cleared up! I notice a huge difference in my mood and digestive system when I don’t drink alkaline water now. I definitely recommend this company and their products. If you haven’t bought their shower head you are for sure missing out on healthy skin and hair!! Five stars all around!!
Gab
GBconfused I don’t even know how this company got my email. And I get sent a survey for “choosing” them. I’ve never bought any products.
Phillip Mevert
GBThe water is fantastic and the only… The water is fantastic and the only complaint in the office has been the speed of the water distribution and the water temperature(apparently most of my coworkers like cold water to drink)
Helen
GB,,,,paid 5 hundred dollars for Cosan… ,,,,paid 5 hundred dollars for Cosan USA in 2018...now can't get 4 filters package for replacement....it looks like we lost money...... what a terrible company!!! .... very regret that bought this Hydration system.... in 1.5 yrs we must throw it in garbage.
Cam
GBWas not pleased with customer service or company standards. The main reason why I am giving a 1 star review is their customer service was pretty rude to me when I wanted to return my product. The rep I spoke with rejected the return and after a few emails, finally said the only way they would return it is if the box was never opened and they would have to take a $100 restocking fee. I also believe that the filter replacements are extremely expensive, not to mention the apparatus itself is about $500. Finally, my last complaint is that I was not able to use my warranty as the time for me to sign up elapsed since I was in the midst of trying to get an authorization to return my product. Overall, a bad customer experience to say the least. To be fair, the water filter does appear to be working well so it is a good product. It brings up the PH of my water 2 full points from 7 to 9, but my review is based more so on the company. I will not be recommending them to anyone or purchasing from this company moving forward.