Love the water Love the water. Set up is easy. We have very little counter space, so we had to set below the sink. This means a different set up, and the water does not immediately turn off. It takes about 15 seconds as it dribbles to a stop.

RO unit to Pure Hydration ??? I bought my Pure Hydration System last October 2018. The connection set-up was from a Culligan RO system. I followed the installation procedure from the Cosan YouTube video. Bought a couple of reducers to connect to my existing RO unit. My whole family was drinking from this set-up since it was first installed until last Saturday(March 9); my wife asked me to check the PH value and found out to be only 7. Checked the water coming from the faucet and it’s higher than 7. Is the RO unit affecting the filters of the Pure Hydration? I’m confused. Need your help.

Great products, awesome customer service, works as advertised! Great products, awesome customer service! I have highly recommended CosanUSA's Pure Hydration and filtered bottle water container to my family and friends. The Pure Hydration is very easy to set up and works exactly as advertised. The water container is perfect to have when on-the-go. I even filter bottled water from the store just to have my drinking water at it's purest ph levels. (Most bottled waters I've tested were very low in ph levels) Customer service is easy to get in touch with and inquires were always professionally handled. These products are absolutely a great investment in keeping your body healthy! Check out their youtube comparison video: CosanComparison1

Was not pleased with customer service or company standards. The main reason why I am giving a 1 star review is their customer service was pretty rude to me when I wanted to return my product. The rep I spoke with rejected the return and after a few emails, finally said the only way they would return it is if the box was never opened and they would have to take a $100 restocking fee. I also believe that the filter replacements are extremely expensive, not to mention the apparatus itself is about $500. Finally, my last complaint is that I was not able to use my warranty as the time for me to sign up elapsed since I was in the midst of trying to get an authorization to return my product. Overall, a bad customer experience to say the least. To be fair, the water filter does appear to be working well so it is a good product. It brings up the PH of my water 2 full points from 7 to 9, but my review is based more so on the company. I will not be recommending them to anyone or purchasing from this company moving forward.

Improved Quality of Life I have been using the alkaline water system for approximately one year. It has changed my life. I have sung the praises of this system every time I have had the opportunity. I have struggled many years with food allergies and sensitivities that affect my gut and skin. The improvement has been remarkable and drastic. The only water I ever drink at home is alkaline. I carry the bullet with alkaline water when I can. I highly recommend this product.