Helen
GB,,,,paid 5 hundred dollars for Cosan… ,,,,paid 5 hundred dollars for Cosan USA in 2018...now can't get 4 filters package for replacement....it looks like we lost money...... what a terrible company!!! .... very regret that bought this Hydration system.... in 1.5 yrs we must throw it in garbage.
EK
GBLove the water Love the water. Set up is easy. We have very little counter space, so we had to set below the sink. This means a different set up, and the water does not immediately turn off. It takes about 15 seconds as it dribbles to a stop.
Mari B
GBHow do you not have the filters for an alkaline machine a few years old I bought my alkaline machine a few years and the filters Cosan USA sent me to replace are not compatible. How do you not offer the same filters for an older machine? I called and no one answers the phone. I sent an email through the website; and via my gmail. I read their return policy and I would be responsible to return the items. Where do I return it to? I am very disappointed.
Catherine Hudson
GBImproved Quality of Life I have been using the alkaline water system for approximately one year. It has changed my life. I have sung the praises of this system every time I have had the opportunity. I have struggled many years with food allergies and sensitivities that affect my gut and skin. The improvement has been remarkable and drastic. The only water I ever drink at home is alkaline. I carry the bullet with alkaline water when I can. I highly recommend this product.
Dom Amando
CARO unit to Pure Hydration ??? I bought my Pure Hydration System last October 2018. The connection set-up was from a Culligan RO system. I followed the installation procedure from the Cosan YouTube video. Bought a couple of reducers to connect to my existing RO unit. My whole family was drinking from this set-up since it was first installed until last Saturday(March 9); my wife asked me to check the PH value and found out to be only 7. Checked the water coming from the faucet and it’s higher than 7. Is the RO unit affecting the filters of the Pure Hydration? I’m confused. Need your help.