I almost bought the $4000 machine I almost bought the $4000 machine, the competitor, then my son in law did research on line and told me about Cosanusa. I returned other One, all I need is water with high ph and don’t need other bells and whistles. Beforehand, I was spending way to much money at these specialty stores and it was a hassle running back and forth, straining my arm and fingers holding the heavy bottles. Now I just change cartridges. I was teking alkaline water for months then went off and felt lousy within two weeks before I realized I needed some kind of permanent machine . Bottles water is not good fir landfills it your body! I use stainless steel containers from Cosanusa. 👍 Martie Garcia RN

Great products, awesome customer service, works as advertised! Great products, awesome customer service! I have highly recommended CosanUSA's Pure Hydration and filtered bottle water container to my family and friends. The Pure Hydration is very easy to set up and works exactly as advertised. The water container is perfect to have when on-the-go. I even filter bottled water from the store just to have my drinking water at it's purest ph levels. (Most bottled waters I've tested were very low in ph levels) Customer service is easy to get in touch with and inquires were always professionally handled. These products are absolutely a great investment in keeping your body healthy! Check out their youtube comparison video: CosanComparison1

water pours way too slowly -

,,,,paid 5 hundred dollars for Cosan… ,,,,paid 5 hundred dollars for Cosan USA in 2018...now can't get 4 filters package for replacement....it looks like we lost money...... what a terrible company!!! .... very regret that bought this Hydration system.... in 1.5 yrs we must throw it in garbage.

Was not pleased with customer service or company standards. The main reason why I am giving a 1 star review is their customer service was pretty rude to me when I wanted to return my product. The rep I spoke with rejected the return and after a few emails, finally said the only way they would return it is if the box was never opened and they would have to take a $100 restocking fee. I also believe that the filter replacements are extremely expensive, not to mention the apparatus itself is about $500. Finally, my last complaint is that I was not able to use my warranty as the time for me to sign up elapsed since I was in the midst of trying to get an authorization to return my product. Overall, a bad customer experience to say the least. To be fair, the water filter does appear to be working well so it is a good product. It brings up the PH of my water 2 full points from 7 to 9, but my review is based more so on the company. I will not be recommending them to anyone or purchasing from this company moving forward.