Helen
GB,,,,paid 5 hundred dollars for Cosan… ,,,,paid 5 hundred dollars for Cosan USA in 2018...now can't get 4 filters package for replacement....it looks like we lost money...... what a terrible company!!! .... very regret that bought this Hydration system.... in 1.5 yrs we must throw it in garbage.
Phillip Mevert
GBThe water is fantastic and the only… The water is fantastic and the only complaint in the office has been the speed of the water distribution and the water temperature(apparently most of my coworkers like cold water to drink)
Gab
GBconfused I don’t even know how this company got my email. And I get sent a survey for “choosing” them. I’ve never bought any products.
JC
GBAffordable Affordable, had to pay to have it installed under sink leading to a separate faucet. Glad it is not sitting on my countertop. The filter that produces the H2 water seems to stop doing that before 3 months. This is disappointing, but I'm glad to have the H2 water some of the time.
Mari B
GBHow do you not have the filters for an alkaline machine a few years old I bought my alkaline machine a few years and the filters Cosan USA sent me to replace are not compatible. How do you not offer the same filters for an older machine? I called and no one answers the phone. I sent an email through the website; and via my gmail. I read their return policy and I would be responsible to return the items. Where do I return it to? I am very disappointed.