Love the water Love the water. Set up is easy. We have very little counter space, so we had to set below the sink. This means a different set up, and the water does not immediately turn off. It takes about 15 seconds as it dribbles to a stop.

Was not pleased with customer service or company standards. The main reason why I am giving a 1 star review is their customer service was pretty rude to me when I wanted to return my product. The rep I spoke with rejected the return and after a few emails, finally said the only way they would return it is if the box was never opened and they would have to take a $100 restocking fee. I also believe that the filter replacements are extremely expensive, not to mention the apparatus itself is about $500. Finally, my last complaint is that I was not able to use my warranty as the time for me to sign up elapsed since I was in the midst of trying to get an authorization to return my product. Overall, a bad customer experience to say the least. To be fair, the water filter does appear to be working well so it is a good product. It brings up the PH of my water 2 full points from 7 to 9, but my review is based more so on the company. I will not be recommending them to anyone or purchasing from this company moving forward.

This Pure Hydration system works great This Pure Hydration system works great. I've been drinking it for about 2 weeks now, and I feel much more energetic since i've been on it. Usually, by the afternoon I would feel very tired and sluggish, but ever since I started drinking this ionized hydrogen infused water, the afternoon's are not a problem, and I get a lot of work done now.

Great products, awesome customer service, works as advertised! Great products, awesome customer service! I have highly recommended CosanUSA's Pure Hydration and filtered bottle water container to my family and friends. The Pure Hydration is very easy to set up and works exactly as advertised. The water container is perfect to have when on-the-go. I even filter bottled water from the store just to have my drinking water at it's purest ph levels. (Most bottled waters I've tested were very low in ph levels) Customer service is easy to get in touch with and inquires were always professionally handled. These products are absolutely a great investment in keeping your body healthy! Check out their youtube comparison video: CosanComparison1

Caused stomach pain/digestive issues. Three of us drank the water exclusively from the water system all throughout the day. We noticed after about a year that each of us had developed stomach issues. I suggested we stop drinking it for a week and stick to our filtered water out of the refrigerator. All of our issues resolved within a week.