Medly Pharmacy

31 Debevoise St, 11206, Brooklyn, United States
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2.25
Based on 20 Reviews

5

30.00%

4

0.00%

3

0.00%

2

5.00%

1

65.00%
About Medly Pharmacy

Medly is a full-service, digital pharmacy that delivers your prescriptions to you for free, same day, anywhere in New York, New Jersey and Philadelphia. We created a digital experience that makes managing your prescription simple, efficient, and smart.

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Nicole
US

Medley unprofessional. I don't trust them. I've been having Medley Pharmacy deliver my HUMIRA prescription for the past year. This is a medicine that MUST be kept cold. On their first delivery, in summer 2020, it was delivered in a flimsy cold pack that was completely melted, and the medicine was warm. I had to refuse it -- they replaced it the next day. But the van that delivered it didn't even have a cooler. However, I gave it a second chance and all other deliveries were ok. But this month (Sept. 2022), just before my delivery came due, I called them just to check -- and they said they had no supplies of HUMIRA!!! No notification or anything -- I had to accidentally find out for myself! So I transferred the prescription to CVS. It comes very well packaged, in an insulated cooler! I would not trust Medley, and they are not professional.

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mike catena
US

Medly pharmacy was delivering my…Forgotten customer unhappy Medly pharmacy was delivering my prescription eyedrops there was always a problem having them dropped off then on my last order they never showed up I called and what they told me is they can’t get them anymore so I asked the lady you weren’t even gonna call or let me know you just stop delivering them I am getting them from ShopRite pharmacy now much better place

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Victor Cunicelli
US

Medley (1222 Walnut St PHILA) cannot meet its delivery obligations I just got off the phone with Angela. She was very nice and apologetic, like all Medley's customer service employees have been, unfortunately the story she gave had the same net effect; my drug delivery would not be made today but was scheduled for tomorrow. My wife and I had scheduled the same procedure next week, and the Doctor's office sent identical script to Medley Monday for both of us. My wife's script was delivered Tuesday. I asked the delivery person if he had my script. He thanked me for asking, saying Medley doesn't inform delivery personnel that they have dual scripts for delivery to the same address. He checked his vehicle and came back and said it would likely be delivered the next day. My wife called Medley, spoke with Spencer who said the script would be delivered Wednesday before 7 p.m. On Wednesday morning, my wife called and spoke to Stacy who said she'd talk to the delivery manager to ensure delivery Wednesday. Stacy said if we allowed for porch delivery, it would ensure delivery Wednesday. We agreed. No delivery Wednesday. Thursday morning I called and spoke with Ty. She apologized for the problems with our delivery, said she'd get with the delivery manager and call us back to confirm delivery today. Thursday afternoon I called and spoke with Angela, where I started this review. Angela, like the others was apologetic. She said she'd try and get us delivery today and placed me on hold. She got back on the phone and said the delivery manager said our delivery was scheduled for Friday. I told her we leave tomorrow and won't return before our appointment Monday so delivery tomorrow is unhelpful...like all of the employees at Medley. I guess I'll be re-scheduling my procedure and imploring my doctor to never subject any other patients to having to deal with Medley.

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Mary Dale
US

Worst Pharmacy ever 1222 Walnut Street Philadelphia Pa… Medly Pharmacy ,at 12th Walnut Street Philadelphia, does not deliver as promised. Every day for a week I was told a difference story (lies) as to why my meds were not ready. Also, every day for a week I would get a difference story line as to why I my meds were not delivery and every day I would offer to pick them up myself. Now, the day before my surgery when I really needed my meds, I was promised it would be delivery between 9am and 1pm. I called Medly to check on my delivery. Of course, they said my meds was not schedule for delivery, as promised. Now I was told the delivery service had stopped for today. It was only 1:15pm at that time of calling Medly and they told me between 9am-1pm. So, I volunteered, once again, to pick up my meds, even though time and time again for two week they said they would deliver them. It is crazy, the receptionist kept stating they would be happy to delivery my package. I am not mad I had to go into center city pick them up, I am just mad they lied to me over and over again with a nice pleasant voice.

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Angela K
US

Nightmare at Medly Pharmacy in Boulder Working with Medly Pharmacy in Boulder, CO, has been a nightmare. I recently had a severe infection and the antibiotic prescription was sent to Medly. I tried for two days to get my meds, calling repeatedly, with no response. No one answers the phone or returns your call if you leave a message. By the second day without my antibiotics, the infection had gotten so bad I had to go to the ER. Thanks Medly for the horrifying experience.

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