Waiting Forever for a Prescrition Called in to check in on a prescription on Monday. Was told they would send to the pharmicist and i would get a return phone call that day to schedule the delivery. Of course they didn't call and I had to call again the next day and wait on the phone for another hour or so. Was told they would schedule a delivery for the next day. The next day came and - guess what? - no delivery. On hold again for another hour to see what happened this time. This place used to be good - not anymore. If you need a prescription anytime in the next week you can use these guys. If you need it on time - go somewhere else. Hint to Medly - why don't you hire a few more employees to answer phones??? Are you too cheap?

This pharmacy has fallen... I’ve been trying to get a critical prescription for 10 days. It was promised a week ago, and again on Monday, and again yesterday, and then by noon today..... it’s still not here. I spent three hours on hold yesterday and am back on hold again today. Don’t know what’s happened to a good pharmacy, but they have fallen hard and can’t seem to get back up. UPDATE...after a one hour hold, I was told my delivery will be next. Rep blamed the poor service on delivery cars breaking down, and hour+ Hold times on staffing problems .... which she says are being addressed....we’ll see.

Excellent professional service Excellent professional service. The customer service was great and did their best to get my medications to me on time. They seemed very concerned and made it happen. The driver called with an ETA and was also professional. Everyone involved was very dedicated. Thank you all again.

The ease of getting your prescription. Pharmacy calls to ask if you would like to have your prescription delivered. Prescription could be set up for next day delivery. Driver calls when he’s close by; in my case 10 minutes away. Prescription is delivered and you don’t miss a step in your daily living.

I had never heard of Medley before I had never heard of Medley before. My doc sent my script there and Medley reaches out to me and delivered it directly to me at my home. Customer service was excellent and my script came in a cute environmentally friendly bag. I will be transferring all my scripts to them.