customer service used to sound great customer service used to sound great. at puritans pride they used to ask my name my account number or phone number. something is wyears rong aotot puritans pride . I got upset that certain hard pills were going soft 2 years before the expiration date. I got tired that puritans pride was sticking magnesium stearate in most of their pills.i don't need 80 pills per day with fillers. with puritans pride which is owned by Nestle company and I was told Carlyle is also owned by Nestle Carlyle also sticks magnesium stearate in most of their vitamins. 2025puritans pride and Carlyle don't make it easy to get your money back. it is now March 25 2024 and I have 6 bottles of horse Chestnut vitamins that have been going bad for months.the vitamins october 2025. puritans pride says we guarantee the product 90 days. I never knew that and puritans pride does not throw out their returns but reship almost expired products to their customers. if the product has 6 months left on the expiration date the product is probably at least 2 years old and they will stick their customers with the product. a few years ago puritans pride took back my returns but gave me little money. puritans pride stuck me with soft b50 caplets and 6 bottles of caplets that were soft. they want to give me a 20 dollar credit. I had points on previous orders but puritans pride did not say they expire at the end of the year..puritans pride has to give low dosages and tiny bottles to give lower prices. every bottle needs review. not an honest company and a greedy company.

I placed an order with them February unsatisfied customer… I placed an order with them February 12, 2024 which was over $300 and I still have not received my order after placing 3 to 4 phone calls to them. They had many excuses but I still have not received my order. I placed three smaller orders After that and received them. I just want my money back.

Terrible customer service experience Bought some senior multivitamins but forgot to ask first if they were gluten and wheat free as l am coeliac. Contacted the company, and the guy didn't know!weird as when you are part of a company selling products that you are not aware of their content or have a booklet with information!!! Secondly, he says that he would enquire, but no news, so send a third mail, and 4 weeks later still no answer as obviously they can't bother!!!and by the way his name was Philip. Appalling customer services And not sure that l will buy again from them!

40 yr customer 40 yr customer! Let's face it folks, Puritan Pride (I Assume) is going out of Business. Would have been nice if you didn't Snub Your Customers! Been out of stock of Most popular products for over 6 mos. You, Are Quitting, aren't you, Puritan!

I too have used Puritan Pride for over… I too have used Puritan Pride for over 25 years- in the last 3-4 months- everything I tried to order is "Out of Stock"- with no time frame for being back in stock, Whatever is happening at PP- they are going to lose all their business trying to do business this way. After reading the other reviews- I didn't bother to call them- I'm just going to find another source that's reliable.