Diane Sharpes
GBLike many people here Like many people here, I've been a customer for close to 50 years and over the last year I cannot get products. I've been forced to find another reliable source and feel like I've lost a good, trustworthy friend. I'm using Vitacost and their products are superior and are consistently available and delivered within 3 or 4 days. So, like others, I'm saying goodbye to Puritan!!
Mark
GBBeen a customer for 40 years Been a customer for 40 years. Now everything is out of stock at puritan.com, unless you buy from Puritan via Amazon at inflated prices. Looks like my relationship with them is over.
Ruth Keitz
GBIncompetent Mess of a Company Like all the other longtime customers I am done with this mess of a company. Order paid via PayPal. Not sent because an item was out of stock, then 2 items and 3 items. Called after 1 1/2 weeks and demanded that in stock items be sent. No action after 2 days. Called again. Available items were to be expedited; PayPay could be refunded but I could not put the new charge on PayPal, I would need to give a credit card to someone outside the USA. No way! I am not opening myself up to theft. Canceled the entire order and demanded full refund of the original order. This company is a mess. I will never order from them again. All potential buyers BEWARE!!!
customer
GBOrdered with this company for 20 years Ordered with this company for 20 years. Recently, nothing is in stock and my last order from December, NEVER received, sent several emails, no response. On my third call today, because I finally cancelled the order, yet they charged my bank account yesterday - response??? - I will have to wait up to 4 days to get my money back. Call them if I don't. Worst service ever. I asked what was wrong with the company, they told me my case was elevated to upper management. Sad that I must find a new company.
Paton, Stephanie
GBI placed an order with them February unsatisfied customer… I placed an order with them February 12, 2024 which was over $300 and I still have not received my order after placing 3 to 4 phone calls to them. They had many excuses but I still have not received my order. I placed three smaller orders After that and received them. I just want my money back.