Like many people here Like many people here, I've been a customer for close to 50 years and over the last year I cannot get products. I've been forced to find another reliable source and feel like I've lost a good, trustworthy friend. I'm using Vitacost and their products are superior and are consistently available and delivered within 3 or 4 days. So, like others, I'm saying goodbye to Puritan!!

Puritan's Pride will limit the points you can earn! Changes are made without full disclosure to customers I have been a loyal Puritan's Pride customer for several years. I have always been able to redeem my points earned up until this year 2022. It appears that they put a limit on how many points a person can earn in a year without giving their customers full disclosure up front. It will take you several clicks to find this information. They will not make any exceptions. To me, this is poor customer service especially for customers who purchase a lot of products with this company. Buyer beware!

Beware! Beware!! I’ve been a long time customer Puritan they had a product I tried it I did not click on automated delivery they shipped it to me anyhow deducted it from my account I called them three times they told me it would cost me $14 to ship it back on something I never ordered I’m done with Puritan

Terrible customer service experience Bought some senior multivitamins but forgot to ask first if they were gluten and wheat free as l am coeliac. Contacted the company, and the guy didn't know!weird as when you are part of a company selling products that you are not aware of their content or have a booklet with information!!! Secondly, he says that he would enquire, but no news, so send a third mail, and 4 weeks later still no answer as obviously they can't bother!!!and by the way his name was Philip. Appalling customer services And not sure that l will buy again from them!

customer service used to sound great customer service used to sound great. at puritans pride they used to ask my name my account number or phone number. something is wyears rong aotot puritans pride . I got upset that certain hard pills were going soft 2 years before the expiration date. I got tired that puritans pride was sticking magnesium stearate in most of their pills.i don't need 80 pills per day with fillers. with puritans pride which is owned by Nestle company and I was told Carlyle is also owned by Nestle Carlyle also sticks magnesium stearate in most of their vitamins. 2025puritans pride and Carlyle don't make it easy to get your money back. it is now March 25 2024 and I have 6 bottles of horse Chestnut vitamins that have been going bad for months.the vitamins october 2025. puritans pride says we guarantee the product 90 days. I never knew that and puritans pride does not throw out their returns but reship almost expired products to their customers. if the product has 6 months left on the expiration date the product is probably at least 2 years old and they will stick their customers with the product. a few years ago puritans pride took back my returns but gave me little money. puritans pride stuck me with soft b50 caplets and 6 bottles of caplets that were soft. they want to give me a 20 dollar credit. I had points on previous orders but puritans pride did not say they expire at the end of the year..puritans pride has to give low dosages and tiny bottles to give lower prices. every bottle needs review. not an honest company and a greedy company.