elissa ananian
USMost everything is unavailable & no explation! when I tried to place an order over Labor Day 2023 Most items were not available and the rep barely spoke or understood English. Puritans Pride has been my mail order vitamin place for 25 yrs, but quite regrettably that is now changed
Connie Ball
USSAD situation SAD situation. My parents used Puritan and I have too for YEARS. Spoke with Customer service; she had limited use of English. No help. 50% of the 20 vitamins I order were OOS. NO BACKorders!!! Who does that and keeps customers????
BIBI
GBTerrible customer service experience Bought some senior multivitamins but forgot to ask first if they were gluten and wheat free as l am coeliac. Contacted the company, and the guy didn't know!weird as when you are part of a company selling products that you are not aware of their content or have a booklet with information!!! Secondly, he says that he would enquire, but no news, so send a third mail, and 4 weeks later still no answer as obviously they can't bother!!!and by the way his name was Philip. Appalling customer services And not sure that l will buy again from them!
Lori Hester
USPuritan's Pride will limit the points you can earn! Changes are made without full disclosure to customers I have been a loyal Puritan's Pride customer for several years. I have always been able to redeem my points earned up until this year 2022. It appears that they put a limit on how many points a person can earn in a year without giving their customers full disclosure up front. It will take you several clicks to find this information. They will not make any exceptions. To me, this is poor customer service especially for customers who purchase a lot of products with this company. Buyer beware!
Marie Jaro
PHThe usual apple cider vinegar typically… The usual apple cider vinegar typically has a strong odour but I wish Puritan's Pride could tone down their tablets a little. The big tablets dissolve quickly in your tongue too so if you don't like ACV's taste you will cringe at taking them daily. I also didn't see that much of a difference to my skin or my weight so I won't be trying this again in the future.