Product good - shipping not so much The product is excellent. My only issue is that I paid more to have it shipped to me sooner, and it took a very long time to get to me. If I use them again, I won't pay for expedited shipping.

So sad service wise So sad. This used to be a very good company. I have been a customer since you were in Danbury, CT and I lived in Norwalk, CT. I still bought products from you for 20 years after we moved to CA. Now, no one answers the 800 number. I bought a twin extra long covering. I think I bought the wrong thing. I left a message two days ago. I will leave another message today. I did receive a call back finally several days later and the customer service representative did answer my question. This whole 800 line process with call backs took too much of my time. I think you still have a good product, but can not give you any higher then 3 stars due to the amount of time it takes to talk to a customer service representative.

Great discout on air hepa filters thanks:) Great discount codes on price$$ hepa filters for my 603 Blue Air, so important to change these dusty dirty filters people...easy shopping experince & check out quick easy delivery:)

Site was easy to use, products arrived quickly Site was easy to use, products arrived quickly (within 2 days) even using the free shipping option. I seem to be having allergy relief already, which is much appreciated. I am glad I purchased these products. A little disappointed in the quality of the zippers on bedding covers, and also in the quality of 'economy' products, but the more expensive cotton products are very nice as expected.

They do NOT honor any warranties. They do NOT honor any warranties. I bought a $500 air purifier from them in 2018 with a 10-year warranty. I only used it a handful of times and then it went into storage for 3 years. Now, they won't honor the warranty and the company that made the filter appears to be out of business! (The website listed in the manual is no longer in service.) Beware, this used to be a good company. I've been a customer for 20 years, but now, there is no help or recourse for a $500 purchase. You have been warned! The warranties they provide are absolutely MEANINGLESS!