terrible customer support I wanted a mattress dust cover that had a zipper all around the mattress rather than one end; the chat customer support steered me to a product that did not meet this requirement and when I attempted to return it I did not get a full refund and had to pay postage. Talking to someone re this was impossible; I only got sent to emails, which were not returned.

Lacking Some Truthfulness in Advertising I have been a customer of ACP for many years due to my asthma. I recently tried to research cotton pillows. I want to sleep on natural fibers. ACP advertises cotton pillows but they have plastic, fiberfill stuffing. I do not like to sweat in bed. I had to ask the rep on the "chat" several times to try to get more specific answers. Pillows which are stuffed with something other than cotton should not be called cotton pillows just because the covering is a cotton, dust impermeable case. That's my opinion. When I asked, the rep did state the returns policy of the company and that is a very good returns policy.

Landry detergent bottles had leaked all over Though I have no complaints about AC's products and actually really like the products, this shipment failed miserably. Though bubble-wrapped, the containers were not taped closed at the lid/opening. As such, two of the 8 containers of laundry detergent leaked all over the other 6 bottles. It took me an hour to unwrap each slippery container, rinse and dry each one and then put them away. Unfortunately, I will not be ordering any more products from AC.

The site is fine. I'm not sure I'll like the product, but won't know until December! I sleep under a dark blue cotton quilt currently made with primaloft. I wash it Q2weeks. And therefore it wore out. So I'm planning to sleep under a quilt of similar material, but this one advises not to wash it. Use a cover. So I bought a cover from Allergy Control, but it's white. So people advise a 2nd cover which is colored. That seems a pain -- washing and putting on both covers. So don't know what I'll do. Bought the allergy proof cover from ACP but not the quilt. I haven't used it, as it's still summer.

It's ok The largest Pristine mattress cover for twin is too small. I have to return it. I ordered a larger one from Walmart and saved a ton of money. The comforter cover is OK. It feels like a raincoat. If you try to post a review on their (allergy control) website, you click on be the first to write a review, and nothing happens. I like the pillows that I got, though.