Marilyn Ganz
GBLacking Some Truthfulness in Advertising I have been a customer of ACP for many years due to my asthma. I recently tried to research cotton pillows. I want to sleep on natural fibers. ACP advertises cotton pillows but they have plastic, fiberfill stuffing. I do not like to sweat in bed. I had to ask the rep on the "chat" several times to try to get more specific answers. Pillows which are stuffed with something other than cotton should not be called cotton pillows just because the covering is a cotton, dust impermeable case. That's my opinion. When I asked, the rep did state the returns policy of the company and that is a very good returns policy.
Nurse Sax
GBIt's ok The largest Pristine mattress cover for twin is too small. I have to return it. I ordered a larger one from Walmart and saved a ton of money. The comforter cover is OK. It feels like a raincoat. If you try to post a review on their (allergy control) website, you click on be the first to write a review, and nothing happens. I like the pillows that I got, though.
Carol Hoy
GBI purchased a set of mattress and box … I purchased a set of mattress and box springs covers with two pillow cases. The first item I opened was the one containing the 9" Economy cover for the box springs. Immediately I noticed the extreme chemical smell coming from this item and soon noticed I was having a nasal reaction to it. So I put it in double plastic bags and put it in the GARBAGE. I know I could return it to you, but I can't stand to even handle it to get it ready for shipping back to you. It took my nasal membranes 2-3 hours to recuperate. I can't imagine why you would EVER sell such a product to people with allergy problems!!!
Nancy Kendall
GBLandry detergent bottles had leaked all over Though I have no complaints about AC's products and actually really like the products, this shipment failed miserably. Though bubble-wrapped, the containers were not taped closed at the lid/opening. As such, two of the 8 containers of laundry detergent leaked all over the other 6 bottles. It took me an hour to unwrap each slippery container, rinse and dry each one and then put them away. Unfortunately, I will not be ordering any more products from AC.
Susan Slotkis
GBOne item out of 3 was incorrect One item out of 3 was incorrect. It was for a Hepa filter for a specific Honeywell Model air purifier. I gave the exact model number and one replacement "F" was sent. When I received it, I see on the instructions that 3 are needed, not one. I may either send the one back for a refund and decide to order a different model, perhaps directly from the manufacturer of decide to add two more F filters to my order. Either way, sales rep. should have realized from the Model number that 3 stacked were needed.