I purchased a set of mattress and box … I purchased a set of mattress and box springs covers with two pillow cases. The first item I opened was the one containing the 9" Economy cover for the box springs. Immediately I noticed the extreme chemical smell coming from this item and soon noticed I was having a nasal reaction to it. So I put it in double plastic bags and put it in the GARBAGE. I know I could return it to you, but I can't stand to even handle it to get it ready for shipping back to you. It took my nasal membranes 2-3 hours to recuperate. I can't imagine why you would EVER sell such a product to people with allergy problems!!!

Buyer, beware! They send out dirty products from other people They have no quality control and do not believe them when they say they will allow a return because they won’t. Ordered pure sleep, silver allergy bedding, which they claimed was cotton and was NOT, arrived dirty disgusting used bedding, which came neatly folded in their containers. Could not return, and could not get a credit and could not get a refund. Buyer beware!

Recieved a bad part Recieved a bad part, its not working. Spent around $32 and the result is that i still can't use it due to the faulty part.

Site was easy to use, products arrived quickly Site was easy to use, products arrived quickly (within 2 days) even using the free shipping option. I seem to be having allergy relief already, which is much appreciated. I am glad I purchased these products. A little disappointed in the quality of the zippers on bedding covers, and also in the quality of 'economy' products, but the more expensive cotton products are very nice as expected.

So sad service wise So sad. This used to be a very good company. I have been a customer since you were in Danbury, CT and I lived in Norwalk, CT. I still bought products from you for 20 years after we moved to CA. Now, no one answers the 800 number. I bought a twin extra long covering. I think I bought the wrong thing. I left a message two days ago. I will leave another message today. I did receive a call back finally several days later and the customer service representative did answer my question. This whole 800 line process with call backs took too much of my time. I think you still have a good product, but can not give you any higher then 3 stars due to the amount of time it takes to talk to a customer service representative.