I purchased a set of mattress and box … I purchased a set of mattress and box springs covers with two pillow cases. The first item I opened was the one containing the 9" Economy cover for the box springs. Immediately I noticed the extreme chemical smell coming from this item and soon noticed I was having a nasal reaction to it. So I put it in double plastic bags and put it in the GARBAGE. I know I could return it to you, but I can't stand to even handle it to get it ready for shipping back to you. It took my nasal membranes 2-3 hours to recuperate. I can't imagine why you would EVER sell such a product to people with allergy problems!!!

One item out of 3 was incorrect One item out of 3 was incorrect. It was for a Hepa filter for a specific Honeywell Model air purifier. I gave the exact model number and one replacement "F" was sent. When I received it, I see on the instructions that 3 are needed, not one. I may either send the one back for a refund and decide to order a different model, perhaps directly from the manufacturer of decide to add two more F filters to my order. Either way, sales rep. should have realized from the Model number that 3 stacked were needed.

terrible customer support I wanted a mattress dust cover that had a zipper all around the mattress rather than one end; the chat customer support steered me to a product that did not meet this requirement and when I attempted to return it I did not get a full refund and had to pay postage. Talking to someone re this was impossible; I only got sent to emails, which were not returned.

Wonderful fabric protects mattress/ … Wonderful fabric protects mattress/ allergies really well. My son just bought a super memory foam mattress and this cover felt like it was not springing back they way its supposed to with the foam mattress s we had to return it this time.

Do not order if you need something withina week! I ordered a product 7/24/17 - it was not delivered until 8/21/17 - which was way to late for our daughter to use it at her dorm! Can not understand how you stay in business when you can not ship product out to a customer in one week or less - everyone else can!