I purchased a set of mattress and box … I purchased a set of mattress and box springs covers with two pillow cases. The first item I opened was the one containing the 9" Economy cover for the box springs. Immediately I noticed the extreme chemical smell coming from this item and soon noticed I was having a nasal reaction to it. So I put it in double plastic bags and put it in the GARBAGE. I know I could return it to you, but I can't stand to even handle it to get it ready for shipping back to you. It took my nasal membranes 2-3 hours to recuperate. I can't imagine why you would EVER sell such a product to people with allergy problems!!!

Buyer, beware! They send out dirty products from other people They have no quality control and do not believe them when they say they will allow a return because they won’t. Ordered pure sleep, silver allergy bedding, which they claimed was cotton and was NOT, arrived dirty disgusting used bedding, which came neatly folded in their containers. Could not return, and could not get a credit and could not get a refund. Buyer beware!

The site is fine. I'm not sure I'll like the product, but won't know until December! I sleep under a dark blue cotton quilt currently made with primaloft. I wash it Q2weeks. And therefore it wore out. So I'm planning to sleep under a quilt of similar material, but this one advises not to wash it. Use a cover. So I bought a cover from Allergy Control, but it's white. So people advise a 2nd cover which is colored. That seems a pain -- washing and putting on both covers. So don't know what I'll do. Bought the allergy proof cover from ACP but not the quilt. I haven't used it, as it's still summer.

terrible customer support I wanted a mattress dust cover that had a zipper all around the mattress rather than one end; the chat customer support steered me to a product that did not meet this requirement and when I attempted to return it I did not get a full refund and had to pay postage. Talking to someone re this was impossible; I only got sent to emails, which were not returned.

Site was easy to use, products arrived quickly Site was easy to use, products arrived quickly (within 2 days) even using the free shipping option. I seem to be having allergy relief already, which is much appreciated. I am glad I purchased these products. A little disappointed in the quality of the zippers on bedding covers, and also in the quality of 'economy' products, but the more expensive cotton products are very nice as expected.