Frank M Wessling
GBProduct not what I expected The filter I received I'd OK but it's not what I thought zI was getting.
Nicolette Mayer
GBBuyer, beware! They send out dirty products from other people They have no quality control and do not believe them when they say they will allow a return because they won’t. Ordered pure sleep, silver allergy bedding, which they claimed was cotton and was NOT, arrived dirty disgusting used bedding, which came neatly folded in their containers. Could not return, and could not get a credit and could not get a refund. Buyer beware!
Nurse Sax
GBIt's ok The largest Pristine mattress cover for twin is too small. I have to return it. I ordered a larger one from Walmart and saved a ton of money. The comforter cover is OK. It feels like a raincoat. If you try to post a review on their (allergy control) website, you click on be the first to write a review, and nothing happens. I like the pillows that I got, though.
Happy Customer
GBThey do NOT honor any warranties. They do NOT honor any warranties. I bought a $500 air purifier from them in 2018 with a 10-year warranty. I only used it a handful of times and then it went into storage for 3 years. Now, they won't honor the warranty and the company that made the filter appears to be out of business! (The website listed in the manual is no longer in service.) Beware, this used to be a good company. I've been a customer for 20 years, but now, there is no help or recourse for a $500 purchase. You have been warned! The warranties they provide are absolutely MEANINGLESS!
Sherrie Rush
GBDo not order if you need something withina week! I ordered a product 7/24/17 - it was not delivered until 8/21/17 - which was way to late for our daughter to use it at her dorm! Can not understand how you stay in business when you can not ship product out to a customer in one week or less - everyone else can!