They do NOT honor any warranties. They do NOT honor any warranties. I bought a $500 air purifier from them in 2018 with a 10-year warranty. I only used it a handful of times and then it went into storage for 3 years. Now, they won't honor the warranty and the company that made the filter appears to be out of business! (The website listed in the manual is no longer in service.) Beware, this used to be a good company. I've been a customer for 20 years, but now, there is no help or recourse for a $500 purchase. You have been warned! The warranties they provide are absolutely MEANINGLESS!

Unexpected long wait I have always been pleased with product quality and quick delivery, but this time it took forver to be shipped and arrive. Quality appears good. It is not for me and has not yet been used.

One item out of 3 was incorrect One item out of 3 was incorrect. It was for a Hepa filter for a specific Honeywell Model air purifier. I gave the exact model number and one replacement "F" was sent. When I received it, I see on the instructions that 3 are needed, not one. I may either send the one back for a refund and decide to order a different model, perhaps directly from the manufacturer of decide to add two more F filters to my order. Either way, sales rep. should have realized from the Model number that 3 stacked were needed.

Landry detergent bottles had leaked all over Though I have no complaints about AC's products and actually really like the products, this shipment failed miserably. Though bubble-wrapped, the containers were not taped closed at the lid/opening. As such, two of the 8 containers of laundry detergent leaked all over the other 6 bottles. It took me an hour to unwrap each slippery container, rinse and dry each one and then put them away. Unfortunately, I will not be ordering any more products from AC.

Site was easy to use, products arrived quickly Site was easy to use, products arrived quickly (within 2 days) even using the free shipping option. I seem to be having allergy relief already, which is much appreciated. I am glad I purchased these products. A little disappointed in the quality of the zippers on bedding covers, and also in the quality of 'economy' products, but the more expensive cotton products are very nice as expected.