I purchased a set of mattress and box … I purchased a set of mattress and box springs covers with two pillow cases. The first item I opened was the one containing the 9" Economy cover for the box springs. Immediately I noticed the extreme chemical smell coming from this item and soon noticed I was having a nasal reaction to it. So I put it in double plastic bags and put it in the GARBAGE. I know I could return it to you, but I can't stand to even handle it to get it ready for shipping back to you. It took my nasal membranes 2-3 hours to recuperate. I can't imagine why you would EVER sell such a product to people with allergy problems!!!

They do NOT honor any warranties. They do NOT honor any warranties. I bought a $500 air purifier from them in 2018 with a 10-year warranty. I only used it a handful of times and then it went into storage for 3 years. Now, they won't honor the warranty and the company that made the filter appears to be out of business! (The website listed in the manual is no longer in service.) Beware, this used to be a good company. I've been a customer for 20 years, but now, there is no help or recourse for a $500 purchase. You have been warned! The warranties they provide are absolutely MEANINGLESS!

Recieved a bad part Recieved a bad part, its not working. Spent around $32 and the result is that i still can't use it due to the faulty part.

Landry detergent bottles had leaked all over Though I have no complaints about AC's products and actually really like the products, this shipment failed miserably. Though bubble-wrapped, the containers were not taped closed at the lid/opening. As such, two of the 8 containers of laundry detergent leaked all over the other 6 bottles. It took me an hour to unwrap each slippery container, rinse and dry each one and then put them away. Unfortunately, I will not be ordering any more products from AC.

Professional service and quality product We have only started using my son's twin mattress and pillow pristine enclosure, so we can't review the product's efficiency for dust mites yet. However, we have a similar product from an Italian brand which we have used over 6 months and the allergy control enclosure appear to be very similar, only that it is a bit more plastic-y and might be a bit warmer overall. We opted for microfiber over cotton because washing at least 60°C is recommended for killing dust mites and the all cotton product requires washing every 2 weeks instead if every 6 months. I was afraid that the enclosure would rip easier with so many removals for washing and, again, really needed to wash the enclosure at 60°C. As per sales service , allergy control personnel was very professional and they went as far as to double check my order since it was paid with a debit card. That was a plus for me. Then they sent the purchase which arrived in 2 days. Great too that they offered a sale of 20%. It definitely helped me decide to buy your product over a competitor's. Thank you