Great prices, virtually non-existent customer service The only thing Blink is good for is good prices and sending your purchases, but don't expect any customer service because it barely exists. I am under the impression that there is only one customer service person for the entire company. There is no way to reach anyone by phone and so far the only reply to the mail I sent asking for help asked me to verify my identity. Thanks.

They lie They lie. My doctor faxed in my prescription and over a week later, they still claim they did not receive it. My doctor has documentation he sent it. They are rude and obviously don't want My business??? Instead of wasting over a week of my time, I could have my VERY needed prescription by now. I TOLD them I was having major surgery in two days and I needed to get this on the way to me. They just don't care. Highly disappointed.

Do not use this company for meds there… Do not use this company for meds there are way better ones that operate without so much confusion. Blink website is so stupid you will not know if your meds have been sent, if you need a prescription renewal and if they have sent your meds. The website just throws all your info against a wall to see what sticks. The communication from this company is terrible also. They are not informative and not proactive. This means once a month you will be wondering if you’re getting meds and won’t be able to tell from the website because it’s horrible. I’m about to find a better company

Awful awful company Awful awful company. They simply won’t process my refill, and they keep giving me bad information about why they can’t. And I have to keep contacting them. There’s no followup, they just keep ignoring the prescription and let it sit unfilled. Even filling the initial prescription was a hassle with a weird “pricing delay” that I’ve never heard of with a legit pharmacy. I’m in the process of moving my prescription to another pharmacy to get it out of the black hole at Blink. Just a huge waste of time all around.

I called the phone number given to me… I called the phone number given to me by my insurance and no matter what options I tried the system would not let me connect to a live agent. I told the system I WAS NOT an existing member and the system would tell me it did not recognize my phone number...