Blink Health: A Sordid Debacle on its Best Day The Blink Health website allowed me to order, pay for, and arrange pick-up at a local pharmacy -- all without the prescription of a doctor. They took $2,576.77 from my checking account without a problem. But the local pharmacy had no record of my order. After repeated phone calls to the Blink Health "customer care" line and being put on hold for well over 1-1/2 hours total, I was finally able to speak with a human being, who was able to cancel my order. She had no explanation though, as to why the order was ever able to be placed, without a doctor being involved.

Do not use this company for meds there… Do not use this company for meds there are way better ones that operate without so much confusion. Blink website is so stupid you will not know if your meds have been sent, if you need a prescription renewal and if they have sent your meds. The website just throws all your info against a wall to see what sticks. The communication from this company is terrible also. They are not informative and not proactive. This means once a month you will be wondering if you’re getting meds and won’t be able to tell from the website because it’s horrible. I’m about to find a better company

Awful awful company Awful awful company. They simply won’t process my refill, and they keep giving me bad information about why they can’t. And I have to keep contacting them. There’s no followup, they just keep ignoring the prescription and let it sit unfilled. Even filling the initial prescription was a hassle with a weird “pricing delay” that I’ve never heard of with a legit pharmacy. I’m in the process of moving my prescription to another pharmacy to get it out of the black hole at Blink. Just a huge waste of time all around.

Cancelled RX but won't refund$$ Ordered and received one RX in December. Decided to refill in January but had an allergic reaction. Called in 1/23 to cancel and ask for refund. They had not yet sent the RX due to some problem with a signature. Said they'd cancel and issue a refund within five business days. On 1/31 got an email with a tracking number on it saying my order had shipped. Call the company and they admitted their mistake in filling the prescription, but now refuse to refund the money. They said that having an allergic reaction was not a valid reason to cancel, but if I had simply said "I don't want it" they would have issued the refund. $100 is a lot of money to lose for anyone, particularly a senior citizen. Taking it up with my credit card issuer, hopefully they can issue a refund and go after this fraudulent company

Charged and Never Received Medication I was charged $370.16 for a medication on 4/1/2024 and as of 4/30/24 have not received it, with no communication or explanation. I called customer service twice and the first time was assured someone would call me back with status within 24-48 hours which never happened. I ultimately asked for a refund on my second call and had the prescription cancelled and transferred. I now have to wait and see if I am actually refunded and if the transfer will happen successfully.