Mark Gorney
GBGreat prices, virtually non-existent customer service The only thing Blink is good for is good prices and sending your purchases, but don't expect any customer service because it barely exists. I am under the impression that there is only one customer service person for the entire company. There is no way to reach anyone by phone and so far the only reply to the mail I sent asking for help asked me to verify my identity. Thanks.
Alexander
GBWorks Fast and Great Prices! Was worried by some of the negative reviews, but found Blink shortly after placing an order on Roman. Quickly canceled my order and went through Blink instead. Prescription was provided in less than 24 hours and picked up my meds that next morning at my local pharmacy. No issues whatsoever and it was more 1/4 of the price for my meds.
Josh Collison
GBBlink Health: A Sordid Debacle on its Best Day The Blink Health website allowed me to order, pay for, and arrange pick-up at a local pharmacy -- all without the prescription of a doctor. They took $2,576.77 from my checking account without a problem. But the local pharmacy had no record of my order. After repeated phone calls to the Blink Health "customer care" line and being put on hold for well over 1-1/2 hours total, I was finally able to speak with a human being, who was able to cancel my order. She had no explanation though, as to why the order was ever able to be placed, without a doctor being involved.
Lynn
GBCancelled RX but won't refund$$ Ordered and received one RX in December. Decided to refill in January but had an allergic reaction. Called in 1/23 to cancel and ask for refund. They had not yet sent the RX due to some problem with a signature. Said they'd cancel and issue a refund within five business days. On 1/31 got an email with a tracking number on it saying my order had shipped. Call the company and they admitted their mistake in filling the prescription, but now refuse to refund the money. They said that having an allergic reaction was not a valid reason to cancel, but if I had simply said "I don't want it" they would have issued the refund. $100 is a lot of money to lose for anyone, particularly a senior citizen. Taking it up with my credit card issuer, hopefully they can issue a refund and go after this fraudulent company
Irene
GBPayment of my Rx was received by but 2 weeks later still waiting for my medication! Payment of my Rx was received by Blink and 2 weeks later I still have not received my Rx! When I call their agents are kind and seem to truly want to help…but there are so many other problems in line ahead of me they are also trying to resolve! Something is terribly wrong. Since this review I received my RX…I believe that delivery problems may be beyond their control. But let me say I am totally happy with their phone reps assistance.