Overall Physical Therapist.com is a good service. Physical Therapy.com would be more beneficial for us if they calls were filtered. The call pays off if it is for Physical Therapy, however if they are booking a massage, the call is worth more than the message session and it was not worth the call price your company charges. We have also received other phones calls for services we do not offer. We needed to call to have the charge removed which took time away from our work. I think it would be nice to have the calls filtered and charged based on service they are calling for.

Definitely a great return on our investment. No risk - great results! We signed on with PhysicalTherapists.com two months ago. Almost every call that has been referred to us by this system has resulted in a new patient. We love knowing that we are not paying for unqualified referrals. We also appreciate the responsiveness when we have had a question or issue with a call that has been charged. We would definitely recommend this service to other PT practices.

Run away! Run away! This is an aggressive group trying to get you to join them as they have "a lot of patients in your area looking for PT" and they want to "refer patients to you". They have lied to my front desk staff to get through to me. I have asked them to not call any further and they still do...typically a different sales rep who is even more insistent and rude. I am on numerous user groups for small business PT practice management and all say to avoid these guys. We are well positioned in the marketplace and readily found via google search so people seeking physical therapy services can and will find us. PhysicalTherapists.com is not needed nor will benefit you.

Happy.........so far PhysicalTherapists.com has helped to increase attention to our business but many of the phone calls that come in are irrelevant or not appropriate to our company. This becomes frustrating when we've tried to make our ad as clear as possible. Nevertheless, we have been happy with the increasing number of phone calls and overall feel that it has helped to increase exposure to our practice.

Great opportunity to not only have more patients directed to our office, but to review our staffs phone etiquette. We have found that the new patients that are directed to us have certainly made it worthwhile. However, the bigger benefit has been that we have been able to listen to phone calls that our front office take and identify areas where we can improve on our customer service and knowledge in interacting with the patients. The new patient that are generated by PhysicalTherapists.com certainly make it financially worth while. But our improved customer care has been the icing on the cake.