A good site and service overall I like having the service overall, but occasionally, they will try to bill for existing customer calls. Easily corrected though with a few simple clicks for a review

Overall Physical Therapist.com is a good service. Physical Therapy.com would be more beneficial for us if they calls were filtered. The call pays off if it is for Physical Therapy, however if they are booking a massage, the call is worth more than the message session and it was not worth the call price your company charges. We have also received other phones calls for services we do not offer. We needed to call to have the charge removed which took time away from our work. I think it would be nice to have the calls filtered and charged based on service they are calling for.

I DONT FIND THIS COMPANY TRUSTWORTHY!! I feel they misrepresented everything they told me and went ahead and charged my credit card for invalid calls. Every time I spoke with a rep all of them gave me different info. and even though we spoke and they "explained" the policy I was still charged and now they don't want to give me a refund. I have filed a claim with my credit card company. this is how the operate, Our company appears with a different phone number and they record all those calls, so if someone calls and asked if we accept a particular insurance and if we don't accept it, that is according to them a chargeable call and they go ahead and charge you. Do not trust them!!

Run away! Run away! This is an aggressive group trying to get you to join them as they have "a lot of patients in your area looking for PT" and they want to "refer patients to you". They have lied to my front desk staff to get through to me. I have asked them to not call any further and they still do...typically a different sales rep who is even more insistent and rude. I am on numerous user groups for small business PT practice management and all say to avoid these guys. We are well positioned in the marketplace and readily found via google search so people seeking physical therapy services can and will find us. PhysicalTherapists.com is not needed nor will benefit you.

Definitely a great return on our investment. No risk - great results! We signed on with PhysicalTherapists.com two months ago. Almost every call that has been referred to us by this system has resulted in a new patient. We love knowing that we are not paying for unqualified referrals. We also appreciate the responsiveness when we have had a question or issue with a call that has been charged. We would definitely recommend this service to other PT practices.