Very Healpful Service On physicaltherapist.com we can listen to the calls and learn frequently asked questions patients have a about service and listen to what our staff says to patients to help with training. This service has helped us get new patients and it is an asset well worth the money.

Charge for calls that were not for physical therapy I am a chiropractor and own a multi-specialty outpatient rehab facility offering not only chiropractic but physical therapy as well as massage therapy. This company also operates a similar webpage for chiropractic which I had a problem with but did not realize this was the same group. I had calls asking if we did school physicals, if we offered occupation therapy and so on. On one billing we had 6 calls only one of which was a legitimate request for a physical therapy appointment. I requested a refund on the other 5 but was only refunded 1. Thankfully my credit card company works with me to dispute the charges of which I have recorded proof of my dispute being reasonable. I would not suggest doing business with a company that will not refund for calls that are not for the paid for purpose. After dealing with two of their entities and having poor customer service twice I would use caution if deciding to use their service and watch your calls closely. However, even that won't help when requesting a refund.

Effective for new patients Signed up for free and it has given me valuable marketing that allows patients to search for clinics in the area they are living/working. Great customer service and they screen the calls themselves for they bill the clinic. Save a great deal of work on my end!

This company is a SCAM This company is a SCAM. Do not hire these guys. They are bottom feeders and will do everything in their power to trick you into paying them for things that you shouldn't have to.

Not for small businesses. They told me only big corporation companies used them. I see why now. I had an increase in spam calls that they tracked "near my location." Then the one call they charged me for was a potential patient who needed services my little office was not prepped to treat. Instead of taking the new patient, I referred them down the road because as much as I hate to give away a patient, I knew they were more equipped at the other clinic and I wanted what was best for the patient. You can hear this in my phone call, but because the patient called for an appointment, even though I didn't accept it they would not give me my money back. Very frustrating. Middle man service that gives you false calls and charges you whether or not you see new patients. Awful and sickening to us small business clinics.