Run away! Run away! This is an aggressive group trying to get you to join them as they have "a lot of patients in your area looking for PT" and they want to "refer patients to you". They have lied to my front desk staff to get through to me. I have asked them to not call any further and they still do...typically a different sales rep who is even more insistent and rude. I am on numerous user groups for small business PT practice management and all say to avoid these guys. We are well positioned in the marketplace and readily found via google search so people seeking physical therapy services can and will find us. PhysicalTherapists.com is not needed nor will benefit you.

Poor sales practices by physicaltherapists.com I was contacted several times by this company. Originally stating that "there are patients in my area that can't find me." I had thought they were referral source, but then soon found out that they are an online website. After their pitch I compared them to ZocDoc and told them their service wasn't comparable so I wouldn't be using it. They called and called. Finally I told them "No! I will not be using your service," the representative had an argumentative tone, and would not take no for an answer. He kept asking to speak to my marketing department and wanted another time to call back, which is usual practice for sales people although his tone was aggressive. He kept on saying their service is "performance based" meaning that they only charge you for the clients referrals. However if they don't refer you any clients then they charge you a monthly fee... so how is that performance base???? The representative would not get off the phone even and kept talking over me, even after I was saying I had to get off the phone. I am so glad to read that others have had same experiences that I had. Not to mention their website is a little sketch- its not a reputable website, I don't know any PT's that actual use this service and not a single client that I have worked with has ever mentioned this website.

Charge for calls that were not for physical therapy I am a chiropractor and own a multi-specialty outpatient rehab facility offering not only chiropractic but physical therapy as well as massage therapy. This company also operates a similar webpage for chiropractic which I had a problem with but did not realize this was the same group. I had calls asking if we did school physicals, if we offered occupation therapy and so on. On one billing we had 6 calls only one of which was a legitimate request for a physical therapy appointment. I requested a refund on the other 5 but was only refunded 1. Thankfully my credit card company works with me to dispute the charges of which I have recorded proof of my dispute being reasonable. I would not suggest doing business with a company that will not refund for calls that are not for the paid for purpose. After dealing with two of their entities and having poor customer service twice I would use caution if deciding to use their service and watch your calls closely. However, even that won't help when requesting a refund.

A good site and service overall I like having the service overall, but occasionally, they will try to bill for existing customer calls. Easily corrected though with a few simple clicks for a review

Very Healpful Service On physicaltherapist.com we can listen to the calls and learn frequently asked questions patients have a about service and listen to what our staff says to patients to help with training. This service has helped us get new patients and it is an asset well worth the money.