NEVER use cigna , scam artist company NEVER use cigna. i used them because i had no other choice what a mistake that was, i was better off with nothing. their tactics to steal your money is utterly disgusting and honestly pathetic. I had health insurnace for 60$ for the first month after that they took 600$ from my account expecting me to now pay 600$ a month, even more they never sent me the paperwork to inform me about the changes until 4-5 months later. This scam artist of a company then also ontop of that put the paper for the money change not on the front page but on the back of the front page you would never see, and clipped it all together expecting you to not see that. Thankfully my bank helped me get my money back because these scam artists was trying to keep that money. Randomly trying to jack it up to 600$ that was a 60$ charge is laughable and ridiculous, not to mention without even warning or telling them until months and months later .

Their customer service is the worst Their customer service is the worst! I do not recommend Cigna. It is unacceptable that Cigna take your money and don't upload to activate your dental insurance policy for >21 days. The issue is still not resolved after three, 1 hour phone calls. I was passed around many departments, because it wasn't their problem to solve. Cigna you need to do better!

Tamara customer service for assisting… Tamara customer service for assisting me to change my password Today 4/8 at 12pm. Was fantastic and patient. She made me comfortable and didn't rush me. She has a sweet voice. IT took me a while to change my password, she said no worries. I would give her a 100 stars if I could.

I work with over 50 Out of Network… I work with over 50 Out of Network providers and Cigna has always been a favorite carrier until today! Cigna is working with DataiSight that prices non-contracted claims under the MRC rate. The claim in question processed at 75% of the Medicare rate, but Cigna already confirmed the claim would be processed at 110%. This is unethical!! Shame on you Cigna!!

I wish I could give them 0 stars I wish I could give them 0 stars. I currently have terminal cancer. Unfortunately my cancer spread to my bones and I was in need of new chemotherapy, it took them months to approve. By the time it was approved, my cancer has progress massively to where the pain is unbearable. I have to sleep sitting down to get any shut eye. I can barely move my arm so my doctor sent me for radiation because of the severity of the pain and cancer in my bones. I have been waiting weeks and cigna will not approve my radiation. I've gone months without treatment, everyday getting closer to death and they do nothing to approve my treatment. What I'm getting from this is that since I've already met my deductible and coinsurance they're just pretty much waiting for me to die at this point in order for them not to have to pay for anything. These people are literally killing me.