Very dishonest company Very dishonest company. I hold two different policies and pay for both. Cigna REFUSES to stand behind their policies. Stay away from this lousy compant. So apparently Cigna now would like to help with my situation. Where was this help prior to my review, I spoke with 7 different individuals at Cigna and no one could give an honest explanation.

If you’re on a specialty medication If you are on a specialty medication find another insurance. Cigna holds you hostage to Accredo, a company with 1star reviews which I 100% agree. Took 4 months to get my husbands med started and would not tell me what my final co pay would be until after they sent it so we’d be stuck with the max price…can’t return a medication. Still fighting with Accredo and spending lots of time doing so. Will be calling AGAIN today! Give alternative specialty pharmacy options. Will find new insurance asap just to get away from Accredo!

If I could I would give this very… If I could I would give this very dysfunctional heath plan 0 stars!!! The representative “Celida” hung up on me!! I would never give my business to them!!!, OR refer them to anyone!! American healthcare is so so dysfunctional!! I choose NOT to profit any American healthcare company!!

Following on from my review below… Following on from my review below regarding unpaid claims Cigna asked me to contact them which I duly did. They then replied with an email saying wait 10 days - one of these claims is at least 2 months overdue already. Cigna are depressingly bad.

I wish I could give them 0 stars I wish I could give them 0 stars. I currently have terminal cancer. Unfortunately my cancer spread to my bones and I was in need of new chemotherapy, it took them months to approve. By the time it was approved, my cancer has progress massively to where the pain is unbearable. I have to sleep sitting down to get any shut eye. I can barely move my arm so my doctor sent me for radiation because of the severity of the pain and cancer in my bones. I have been waiting weeks and cigna will not approve my radiation. I've gone months without treatment, everyday getting closer to death and they do nothing to approve my treatment. What I'm getting from this is that since I've already met my deductible and coinsurance they're just pretty much waiting for me to die at this point in order for them not to have to pay for anything. These people are literally killing me.