I work with over 50 Out of Network… I work with over 50 Out of Network providers and Cigna has always been a favorite carrier until today! Cigna is working with DataiSight that prices non-contracted claims under the MRC rate. The claim in question processed at 75% of the Medicare rate, but Cigna already confirmed the claim would be processed at 110%. This is unethical!! Shame on you Cigna!!

Cigna Medicare Part D is more expensive now and gives you less than previous years Cigna was a less expensive Medicare Part D provider in 2022. Now, in 2024, they pay nothing towards tier 1 prescriptions. And they will not refill my medications until I am down to my last pill. Not very convenient when your prescription needs to be renewed by your physician. I paid more for Wellcare, but at least they covered the cost of Tier 1 prescriptions and I was always able to refill while I still one week of Meds left. They raised their rates for 2024, but did not raise the quality of service. Stay away from Cigna! They take your money and give you as little as possible back. Try Wellcare, I never had these problems with Wellcare.

I want to give them zero stars - avoid like a disease I want to give zero. These guys are absolute crooks. AVOID!!. I took out PLATINUM insurance and it's virtually impossible to get any refunds for medical services out of them. I have cancelled but will now take action

Cigna Scam Artist With Claims my son to the nearest emergency room. Days earlier he had been to a Cigna approved urgent care. Had they treated him correctly we would not have been in the ER at 1:30 am with an allergic reaction causing huge hives and pain to his neck, shoulders, and hands. Apparently I should have gone to the further ER that was in network and took a chance on his airway being compromised and told him to just suffer with the pain. He was given several IV medications, monitored and sent home. Long story short they will not pay the doctor as they say he is out of network so Im sure they will not cover the visit. Cigna makes me ill. I don't know how these people sleep at night. 03/13/2024 I have sent an email twice with no response. Now I would give zero stars if it was an option.

I will NEVER buy Cigna insurance again I will NEVER choose insurance through Cigna again! All of my healthcare policies are handled through VIA Benefits. This is the company chosen by Chevron USA for its retirees and it's perfect. Annually, toward the end of each year, I choose insurers on the VIA website for a Medicare supplement, dental coverage, a prescription plan and eye health coverage for the upcoming year. I've NEVER had to cancel a policy that I wasn't renewing using their system. If they weren't chosen my premiums stopped. BUT Cigna charged me $33 each for Jan & Feb 2024. When I called for a refund, I was told that it was my responsibility to cancel the policy and that I WASN'T DUE A REFUND. In addition, in order to speak an RLP, you have to break thru the wall created by their AI idiot. And when you actually do reach someone, they have heavy accents making them difficult to understand.