3 weeks and no reimbursement Just joining the queue of people who are still owed reimbursement by Cigna. After 3 weeks, I still have no confirmation of even filing the reimbursement request. I had to call them two weeks ago for them to confirm the request is in the system. But still, no acknowledgement at all of the process. Outrageous.

NEVER use cigna , scam artist company NEVER use cigna. i used them because i had no other choice what a mistake that was, i was better off with nothing. their tactics to steal your money is utterly disgusting and honestly pathetic. I had health insurnace for 60$ for the first month after that they took 600$ from my account expecting me to now pay 600$ a month, even more they never sent me the paperwork to inform me about the changes until 4-5 months later. This scam artist of a company then also ontop of that put the paper for the money change not on the front page but on the back of the front page you would never see, and clipped it all together expecting you to not see that. Thankfully my bank helped me get my money back because these scam artists was trying to keep that money. Randomly trying to jack it up to 600$ that was a 60$ charge is laughable and ridiculous, not to mention without even warning or telling them until months and months later .

If you’re on a specialty medication If you are on a specialty medication find another insurance. Cigna holds you hostage to Accredo, a company with 1star reviews which I 100% agree. Took 4 months to get my husbands med started and would not tell me what my final co pay would be until after they sent it so we’d be stuck with the max price…can’t return a medication. Still fighting with Accredo and spending lots of time doing so. Will be calling AGAIN today! Give alternative specialty pharmacy options. Will find new insurance asap just to get away from Accredo!

I wish I could give them 0 stars I wish I could give them 0 stars. I currently have terminal cancer. Unfortunately my cancer spread to my bones and I was in need of new chemotherapy, it took them months to approve. By the time it was approved, my cancer has progress massively to where the pain is unbearable. I have to sleep sitting down to get any shut eye. I can barely move my arm so my doctor sent me for radiation because of the severity of the pain and cancer in my bones. I have been waiting weeks and cigna will not approve my radiation. I've gone months without treatment, everyday getting closer to death and they do nothing to approve my treatment. What I'm getting from this is that since I've already met my deductible and coinsurance they're just pretty much waiting for me to die at this point in order for them not to have to pay for anything. These people are literally killing me.

I will NEVER buy Cigna insurance again I will NEVER choose insurance through Cigna again! All of my healthcare policies are handled through VIA Benefits. This is the company chosen by Chevron USA for its retirees and it's perfect. Annually, toward the end of each year, I choose insurers on the VIA website for a Medicare supplement, dental coverage, a prescription plan and eye health coverage for the upcoming year. I've NEVER had to cancel a policy that I wasn't renewing using their system. If they weren't chosen my premiums stopped. BUT Cigna charged me $33 each for Jan & Feb 2024. When I called for a refund, I was told that it was my responsibility to cancel the policy and that I WASN'T DUE A REFUND. In addition, in order to speak an RLP, you have to break thru the wall created by their AI idiot. And when you actually do reach someone, they have heavy accents making them difficult to understand.