Cigna Medicare Part D is more expensive now and gives you less than previous years Cigna was a less expensive Medicare Part D provider in 2022. Now, in 2024, they pay nothing towards tier 1 prescriptions. And they will not refill my medications until I am down to my last pill. Not very convenient when your prescription needs to be renewed by your physician. I paid more for Wellcare, but at least they covered the cost of Tier 1 prescriptions and I was always able to refill while I still one week of Meds left. They raised their rates for 2024, but did not raise the quality of service. Stay away from Cigna! They take your money and give you as little as possible back. Try Wellcare, I never had these problems with Wellcare.

3 weeks and no reimbursement Just joining the queue of people who are still owed reimbursement by Cigna. After 3 weeks, I still have no confirmation of even filing the reimbursement request. I had to call them two weeks ago for them to confirm the request is in the system. But still, no acknowledgement at all of the process. Outrageous.

I work with over 50 Out of Network… I work with over 50 Out of Network providers and Cigna has always been a favorite carrier until today! Cigna is working with DataiSight that prices non-contracted claims under the MRC rate. The claim in question processed at 75% of the Medicare rate, but Cigna already confirmed the claim would be processed at 110%. This is unethical!! Shame on you Cigna!!

I will NEVER buy Cigna insurance again I will NEVER choose insurance through Cigna again! All of my healthcare policies are handled through VIA Benefits. This is the company chosen by Chevron USA for its retirees and it's perfect. Annually, toward the end of each year, I choose insurers on the VIA website for a Medicare supplement, dental coverage, a prescription plan and eye health coverage for the upcoming year. I've NEVER had to cancel a policy that I wasn't renewing using their system. If they weren't chosen my premiums stopped. BUT Cigna charged me $33 each for Jan & Feb 2024. When I called for a refund, I was told that it was my responsibility to cancel the policy and that I WASN'T DUE A REFUND. In addition, in order to speak an RLP, you have to break thru the wall created by their AI idiot. And when you actually do reach someone, they have heavy accents making them difficult to understand.

Fax and checks... I have dental claims to send and they only accept them...by fax from a personal fax number. Or sent by post to Tennessee. I'm in Austria, and that's how I have to submit claims?? Anyway, if approved, I would then have to receive a check at my old American address, or sent to the HQ of my former employer (that employs 100,000 people). No possibility of changing the address or of sending a bank transfer. Disgusting company.