I work with over 50 Out of Network… I work with over 50 Out of Network providers and Cigna has always been a favorite carrier until today! Cigna is working with DataiSight that prices non-contracted claims under the MRC rate. The claim in question processed at 75% of the Medicare rate, but Cigna already confirmed the claim would be processed at 110%. This is unethical!! Shame on you Cigna!!

I will NEVER buy Cigna insurance again I will NEVER choose insurance through Cigna again! All of my healthcare policies are handled through VIA Benefits. This is the company chosen by Chevron USA for its retirees and it's perfect. Annually, toward the end of each year, I choose insurers on the VIA website for a Medicare supplement, dental coverage, a prescription plan and eye health coverage for the upcoming year. I've NEVER had to cancel a policy that I wasn't renewing using their system. If they weren't chosen my premiums stopped. BUT Cigna charged me $33 each for Jan & Feb 2024. When I called for a refund, I was told that it was my responsibility to cancel the policy and that I WASN'T DUE A REFUND. In addition, in order to speak an RLP, you have to break thru the wall created by their AI idiot. And when you actually do reach someone, they have heavy accents making them difficult to understand.

NEVER use cigna , scam artist company NEVER use cigna. i used them because i had no other choice what a mistake that was, i was better off with nothing. their tactics to steal your money is utterly disgusting and honestly pathetic. I had health insurnace for 60$ for the first month after that they took 600$ from my account expecting me to now pay 600$ a month, even more they never sent me the paperwork to inform me about the changes until 4-5 months later. This scam artist of a company then also ontop of that put the paper for the money change not on the front page but on the back of the front page you would never see, and clipped it all together expecting you to not see that. Thankfully my bank helped me get my money back because these scam artists was trying to keep that money. Randomly trying to jack it up to 600$ that was a 60$ charge is laughable and ridiculous, not to mention without even warning or telling them until months and months later .

Their customer service is the worst Their customer service is the worst! I do not recommend Cigna. It is unacceptable that Cigna take your money and don't upload to activate your dental insurance policy for >21 days. The issue is still not resolved after three, 1 hour phone calls. I was passed around many departments, because it wasn't their problem to solve. Cigna you need to do better!

Cigna Medicare Part D is more expensive now and gives you less than previous years Cigna was a less expensive Medicare Part D provider in 2022. Now, in 2024, they pay nothing towards tier 1 prescriptions. And they will not refill my medications until I am down to my last pill. Not very convenient when your prescription needs to be renewed by your physician. I paid more for Wellcare, but at least they covered the cost of Tier 1 prescriptions and I was always able to refill while I still one week of Meds left. They raised their rates for 2024, but did not raise the quality of service. Stay away from Cigna! They take your money and give you as little as possible back. Try Wellcare, I never had these problems with Wellcare.