Their customer service is the worst Their customer service is the worst! I do not recommend Cigna. It is unacceptable that Cigna take your money and don't upload to activate your dental insurance policy for >21 days. The issue is still not resolved after three, 1 hour phone calls. I was passed around many departments, because it wasn't their problem to solve. Cigna you need to do better!

Following on from my review below… Following on from my review below regarding unpaid claims Cigna asked me to contact them which I duly did. They then replied with an email saying wait 10 days - one of these claims is at least 2 months overdue already. Cigna are depressingly bad.

They don’t cover anything and are very… They don’t cover anything and are very expensive. Stay clear of this insurance company. It would be better just to pay out of pocket and save yourself the premiums.

I work with over 50 Out of Network… I work with over 50 Out of Network providers and Cigna has always been a favorite carrier until today! Cigna is working with DataiSight that prices non-contracted claims under the MRC rate. The claim in question processed at 75% of the Medicare rate, but Cigna already confirmed the claim would be processed at 110%. This is unethical!! Shame on you Cigna!!

If I could I would give this very… If I could I would give this very dysfunctional heath plan 0 stars!!! The representative “Celida” hung up on me!! I would never give my business to them!!!, OR refer them to anyone!! American healthcare is so so dysfunctional!! I choose NOT to profit any American healthcare company!!