NEVER use cigna , scam artist company NEVER use cigna. i used them because i had no other choice what a mistake that was, i was better off with nothing. their tactics to steal your money is utterly disgusting and honestly pathetic. I had health insurnace for 60$ for the first month after that they took 600$ from my account expecting me to now pay 600$ a month, even more they never sent me the paperwork to inform me about the changes until 4-5 months later. This scam artist of a company then also ontop of that put the paper for the money change not on the front page but on the back of the front page you would never see, and clipped it all together expecting you to not see that. Thankfully my bank helped me get my money back because these scam artists was trying to keep that money. Randomly trying to jack it up to 600$ that was a 60$ charge is laughable and ridiculous, not to mention without even warning or telling them until months and months later .

I work with over 50 Out of Network… I work with over 50 Out of Network providers and Cigna has always been a favorite carrier until today! Cigna is working with DataiSight that prices non-contracted claims under the MRC rate. The claim in question processed at 75% of the Medicare rate, but Cigna already confirmed the claim would be processed at 110%. This is unethical!! Shame on you Cigna!!

Following on from my review below… Following on from my review below regarding unpaid claims Cigna asked me to contact them which I duly did. They then replied with an email saying wait 10 days - one of these claims is at least 2 months overdue already. Cigna are depressingly bad.

If you’re on a specialty medication If you are on a specialty medication find another insurance. Cigna holds you hostage to Accredo, a company with 1star reviews which I 100% agree. Took 4 months to get my husbands med started and would not tell me what my final co pay would be until after they sent it so we’d be stuck with the max price…can’t return a medication. Still fighting with Accredo and spending lots of time doing so. Will be calling AGAIN today! Give alternative specialty pharmacy options. Will find new insurance asap just to get away from Accredo!

Their customer service is the worst Their customer service is the worst! I do not recommend Cigna. It is unacceptable that Cigna take your money and don't upload to activate your dental insurance policy for >21 days. The issue is still not resolved after three, 1 hour phone calls. I was passed around many departments, because it wasn't their problem to solve. Cigna you need to do better!