I want to give them zero stars - avoid like a disease I want to give zero. These guys are absolute crooks. AVOID!!. I took out PLATINUM insurance and it's virtually impossible to get any refunds for medical services out of them. I have cancelled but will now take action

NEVER use cigna , scam artist company NEVER use cigna. i used them because i had no other choice what a mistake that was, i was better off with nothing. their tactics to steal your money is utterly disgusting and honestly pathetic. I had health insurnace for 60$ for the first month after that they took 600$ from my account expecting me to now pay 600$ a month, even more they never sent me the paperwork to inform me about the changes until 4-5 months later. This scam artist of a company then also ontop of that put the paper for the money change not on the front page but on the back of the front page you would never see, and clipped it all together expecting you to not see that. Thankfully my bank helped me get my money back because these scam artists was trying to keep that money. Randomly trying to jack it up to 600$ that was a 60$ charge is laughable and ridiculous, not to mention without even warning or telling them until months and months later .

If I could I would give this very… If I could I would give this very dysfunctional heath plan 0 stars!!! The representative “Celida” hung up on me!! I would never give my business to them!!!, OR refer them to anyone!! American healthcare is so so dysfunctional!! I choose NOT to profit any American healthcare company!!

Their customer service is the worst Their customer service is the worst! I do not recommend Cigna. It is unacceptable that Cigna take your money and don't upload to activate your dental insurance policy for >21 days. The issue is still not resolved after three, 1 hour phone calls. I was passed around many departments, because it wasn't their problem to solve. Cigna you need to do better!

Cigna Scam Artist With Claims my son to the nearest emergency room. Days earlier he had been to a Cigna approved urgent care. Had they treated him correctly we would not have been in the ER at 1:30 am with an allergic reaction causing huge hives and pain to his neck, shoulders, and hands. Apparently I should have gone to the further ER that was in network and took a chance on his airway being compromised and told him to just suffer with the pain. He was given several IV medications, monitored and sent home. Long story short they will not pay the doctor as they say he is out of network so Im sure they will not cover the visit. Cigna makes me ill. I don't know how these people sleep at night. 03/13/2024 I have sent an email twice with no response. Now I would give zero stars if it was an option.