Shelly Crespi
GBOur monthly subscription jumped from… Our monthly subscription jumped from $40 to $71 without explanation, and if it wasn't such a process I would have changed companies. Also, it would be a great asset if we could link our in-house rewards program through the site somehow. After inquiring, I found we are not able to do so.
Tim Polk
GBI'm a big fan I'm a big fan. It has a lot of layers and capabilities, and is very "visual" which I love. There are small things I'd like to tweak, but I could say that about any program. Their customer service is very good--fast and mostly efficient.
Richard Soto
GBAffordable, easy to use, outstanding customer service! Thank you for providing such excellent customer service! The ReservationKey program is the perfect solution for managing and booking reservations at our small 20 room motel. Because I travel a fair amount, being able to keep an on eye on financials and daily bookings from anywhere has been a game changer for me personally. Again, thank you, thank you!!
Ginger Rubsam
GBThis is an absolutely wonderful reservation program! This is an absolutely wonderful reservation program. I can book and check reservations from anywhere in the world. The price is extremely reasonable. I can set up automatic emails based on payment, arrival time and date, after visit emails and just anything I want. The program prevents double booking. I can link it to VRBO and Airbnb so I don't double book. There are lots of different reports that I can generate so I know how I am doing. I can also export all my reservations as a backup and use the results in Excel or other spreadsheet. I had several other reservation programs before discovering this one, and this one is far superior to anything else I have used. I recommend it for anyone in the hospitality business!
Mitch Frankenberg
GBVery intuitive reservation system Very intuitive reservation system. The programmers are always looking for ways to improve the service. We can't say enough good things about John and his team.