Great Product and Customer Service Just ordered a second pair but wanted more arch support. Ordered incorrectly and they reached out to let us know as a reorder (even with a change to the fit) we overpaid and they promptly issued a refund. Great company to work with as they pay attention to the details and provide excellent customer service.

Very satisfied with these insoles Very satisfied with these insoles. I got my mold done and got my first pair in 2021 (active variety). I stick them in my soccer cleats and have used them 3+ times a week for the last 3 years. I have another pair for my every day walking around shoes. Very robust, sturdy insoles. Plus they're way cheaper than ordering them from the podiatrist.

Great product at an affordable price. I couldn't be happier!!! I love the convenience of getting custom orthotics in the comfort of my own home. I've spent $400 just for orthotics at a podiatrist, not to mention the $120 visit fee. These are every bit as good and have really helped me - without the exhorbitant price tag!

These folks are the real deal These folks are the real deal. After several weeks it became apparent that I need a little extra support from my insoles and they made the change without issue. Customer service and support is 110% which is hard to find these days! I’ve ordered more since then!

Good Service with a Good Product My feet had been hurting for a while. They are old dancer's feet and I still dance. My orthopedist recommended several places that were local, where I could get orthotics. The problem was that I could not get an appointment for at least a month. Bilt Labs process took about 3 weeks in its entirety, and I am now dancing away without foot pain.