No customer service and shoes too small The shoes I received were made from different material than the pair I bought last year. The shoes were marked size 39 but are a size smaller. I submitted photos to customer service, as requested and have not heard any more from this company. I will no longer be recommending them.

shoes were not suitable,your service… shoes were not suitable,your service people tried to fix but things went wrong some my fault and things got worse,again service people did theirbest and we ended up with right shoes thanks

Excellent customer service Excellent customer service and all the shoes (too many to count) I now possess are fantastic. I have been suffering swollen feet since I got cardiac and diabetics and found it hard to walk. Now I have such comfy shoes I can walk easily

We have purchased several pairs of… We have purchased several pairs of shoes and all we have been very pleased with by way of quality, speed of delivery and style. A small disappointment with the latest purchase as the laces supplied were two different lengths.

I ordered 3 pairs I ordered 3 pairs, was not happy at all when received the goods because 2 pairs was wrong sizes. I wrote a complaint and the response was very helpful. Roxten send me the right size short after. I have to say I'm very pleased with the quick problem solved therefore customer service # great service and customer oriented. I love the shoes, great value for the money. Thank you Roxten team, keep up the excellent work and I honestly mean this. Kinde regards ✨️ Elena