No customer service and shoes too small The shoes I received were made from different material than the pair I bought last year. The shoes were marked size 39 but are a size smaller. I submitted photos to customer service, as requested and have not heard any more from this company. I will no longer be recommending them.

I ordered 3 pairs I ordered 3 pairs, was not happy at all when received the goods because 2 pairs was wrong sizes. I wrote a complaint and the response was very helpful. Roxten send me the right size short after. I have to say I'm very pleased with the quick problem solved therefore customer service # great service and customer oriented. I love the shoes, great value for the money. Thank you Roxten team, keep up the excellent work and I honestly mean this. Kinde regards ✨️ Elena

I am pleased with my choice and… I am pleased with my choice and particularly pleased that the shoes I bought are the correct size, but I wonder what would have happened if I needed to return them. There was no return address and no docket inside to even state how much I paid. Thank goodness they fit and are extremely comfortable

We have purchased several pairs of… We have purchased several pairs of shoes and all we have been very pleased with by way of quality, speed of delivery and style. A small disappointment with the latest purchase as the laces supplied were two different lengths.

Super efficient service Super efficient service, couldn't be better. The shoes arrived promptly and I have been more than pleased with them. So comfortable! I have purchased four pairs now and intend to keep buying them. This is a five star review, but the last star may not show.