An all round excellent service Highly recommended. The website was easy to use. We were kept well informed on the progress of our order. Delivery went smoothly - the delivery men were polite and helpful making sure that our new chairs were placed as we wanted. The chairs are comfortable and great quality - excellent value.

I was a bit nervous about ordering a… I was a bit nervous about ordering a chair online without having the opportunity to try it first as it was for my elderly mother. However, I was delighted that it arrived promptly and was so well made. My mother loves her new chair which is well designed and so comfortable. Tremendous value for money and fits well in our living room, I chose a wing back style with Queen Anne legs and I was impressed at the range of colours and fabrics. I would certainly buy more furniture from Homecarechairs.

Good Customer service lacking The chair looks good and seems comfortable. However, I believe their customer service could be a lot better. An email was ignored, call-back didn't happen and kept holding on too long when I rang. In my delivery instructions I asked for driver to ring me approx. 1 hour away so I could be at the nursing home when it arrived. Having received bad customer service I suspected this wouldn't happen so I went over and waited and yes I was right the driver didn't ring me. I detected a bit of an 'attitude' from them in my dealings. At no point did I feel like a valued customer.

Fit for purpose, pleasant to look at I bought a no-frills fireside chair covered in chenille to help my recovery from a hip replacement. It was safely delivered within the specified time. In terms of its orthopaedic purpose it works well, and it is pleasant enough to look at. I just wish I'd spent a bit more and had a softer covering. Also I went for the petite size, which feels about an inch too low, and were i buying again I would choose regular. It's easier to put a folded blanket on the floor than it is on the seat of the chair.

Products are good but the customer… Products are good but the customer service is terrible, don’t reply to emails, don’t call back when they say they will, this is a real issue especially when your spending £200 on a single chair. You really need to sort out your customer service.