Mrs Hunt
GBGreat quality, super service We are very pleased with the quality. It’s exactly as pictured on the website we ordered from. The fabric is lovely. It arrived in tip top condition, brilliantly packaged. My husband is delighted to have a comfortable stylish chair that fits his tall broad frame. Very impressed with service given order made during Covid19 lockdown. Thank You!
Colin Whiteley
GBScammers - do not buy anything from this company! Ordered a sofa in March for my brother who is in a care home and has dementia. Delivery was promised for 2 weeks but after 6 weeks the company still couldn’t give me a delivery date so I cancelled the order. I was promised a refund but nearly 2 months later and after countless phone calls and emails he still hasn’t had his money back. I’ve now commenced legal action against Homecarechairs to get him his refund. Dealing with the company is a nightmare - they simply ignore emails and phone calls. On the rare occasion I have managed to speak to someone, they promise a refund but nothing ever happens. Seriously do not use this company!
Ken Manley
GBa great chair with excellent options… a great chair with excellent options for people who need chairs to certain specifications due to ill health or disabilities. Great to be able to have it made with a pressure relieving cushion in the chair. Looks attractive in the home and not like a standard hospital chair. Easy to get VAT off for disabled. Delivered to the house and brought in and placed in correct location. District nurse was so impressed she has taken the details to recommend to other patients
June
GBGood Customer service lacking The chair looks good and seems comfortable. However, I believe their customer service could be a lot better. An email was ignored, call-back didn't happen and kept holding on too long when I rang. In my delivery instructions I asked for driver to ring me approx. 1 hour away so I could be at the nursing home when it arrived. Having received bad customer service I suspected this wouldn't happen so I went over and waited and yes I was right the driver didn't ring me. I detected a bit of an 'attitude' from them in my dealings. At no point did I feel like a valued customer.
R Wood
GBReally good quality chair Really good quality chair. Plain and simple but does the job. Lovely choice of colours and arrived within the delivery time stated. Good price when comparing with other ones on the market. Only downside was that I never received notification of it being shipped but maybe that was a blip. Otherwise excellent.