Good Customer service lacking The chair looks good and seems comfortable. However, I believe their customer service could be a lot better. An email was ignored, call-back didn't happen and kept holding on too long when I rang. In my delivery instructions I asked for driver to ring me approx. 1 hour away so I could be at the nursing home when it arrived. Having received bad customer service I suspected this wouldn't happen so I went over and waited and yes I was right the driver didn't ring me. I detected a bit of an 'attitude' from them in my dealings. At no point did I feel like a valued customer.

Chair was good Chair was good - however delivery left something to be desired. it would have helped if the company had rung or texted before attempting delivery as we were out and could have made other arrangements. Royal Mail mislaid the parcel attempted delivery twice and finally chair arrived damaged. We fixed it and it is OK, but a good experience, ruined by bad delivery. Company were helpful , but still awaiting refund of postage costs.

An all round excellent service Highly recommended. The website was easy to use. We were kept well informed on the progress of our order. Delivery went smoothly - the delivery men were polite and helpful making sure that our new chairs were placed as we wanted. The chairs are comfortable and great quality - excellent value.

Fit for purpose, pleasant to look at I bought a no-frills fireside chair covered in chenille to help my recovery from a hip replacement. It was safely delivered within the specified time. In terms of its orthopaedic purpose it works well, and it is pleasant enough to look at. I just wish I'd spent a bit more and had a softer covering. Also I went for the petite size, which feels about an inch too low, and were i buying again I would choose regular. It's easier to put a folded blanket on the floor than it is on the seat of the chair.

I am delighted with my sturdy new chair… I am delighted with my sturdy new chair with skis which makes it much easier for me to manoeuvre myself up to the dining table. I worked in residential care for many years so knew of the advantages of these chairs for those like me with mobility problems. But I was drawing a blank at finding a company which could deliver just one chair to a domestic address, and then I came across Homecarechairs and my problem was solved. The wide choice of colour for the wood and upholstery was an added bonus. Delivery was also very good - the delivery driver carried it in for me.