Would highly recommend High quality, comfortable chair which assists frail elderly person to move more easily from sit to stand. Good range of design options on sizing and also on being able to select pressure relief cushion , which is quite firm. Also possible to buy a spare cushion which is useful. Delivered within the expected three week timeframe although we had to prompt for the actual delivery date. Delivery driver was very helpful and also phoned an hour prior to arrival.

Order process okay however delivery… Order process okay however delivery details were not great. Tracking poor and had to call a few times to get info. No advance notice of delivery slot received so just by luck I was home when delivery arrived. Love the chair though it’s perfect for my son and quality appears very good.

Scammers - do not buy anything from this company! Ordered a sofa in March for my brother who is in a care home and has dementia. Delivery was promised for 2 weeks but after 6 weeks the company still couldn’t give me a delivery date so I cancelled the order. I was promised a refund but nearly 2 months later and after countless phone calls and emails he still hasn’t had his money back. I’ve now commenced legal action against Homecarechairs to get him his refund. Dealing with the company is a nightmare - they simply ignore emails and phone calls. On the rare occasion I have managed to speak to someone, they promise a refund but nothing ever happens. Seriously do not use this company!

I am delighted with my sturdy new chair… I am delighted with my sturdy new chair with skis which makes it much easier for me to manoeuvre myself up to the dining table. I worked in residential care for many years so knew of the advantages of these chairs for those like me with mobility problems. But I was drawing a blank at finding a company which could deliver just one chair to a domestic address, and then I came across Homecarechairs and my problem was solved. The wide choice of colour for the wood and upholstery was an added bonus. Delivery was also very good - the delivery driver carried it in for me.

Good Customer service lacking The chair looks good and seems comfortable. However, I believe their customer service could be a lot better. An email was ignored, call-back didn't happen and kept holding on too long when I rang. In my delivery instructions I asked for driver to ring me approx. 1 hour away so I could be at the nursing home when it arrived. Having received bad customer service I suspected this wouldn't happen so I went over and waited and yes I was right the driver didn't ring me. I detected a bit of an 'attitude' from them in my dealings. At no point did I feel like a valued customer.