Products are good but the customer… Products are good but the customer service is terrible, don’t reply to emails, don’t call back when they say they will, this is a real issue especially when your spending £200 on a single chair. You really need to sort out your customer service.

Would highly recommend High quality, comfortable chair which assists frail elderly person to move more easily from sit to stand. Good range of design options on sizing and also on being able to select pressure relief cushion , which is quite firm. Also possible to buy a spare cushion which is useful. Delivered within the expected three week timeframe although we had to prompt for the actual delivery date. Delivery driver was very helpful and also phoned an hour prior to arrival.

Scammers - do not buy anything from this company! Ordered a sofa in March for my brother who is in a care home and has dementia. Delivery was promised for 2 weeks but after 6 weeks the company still couldn’t give me a delivery date so I cancelled the order. I was promised a refund but nearly 2 months later and after countless phone calls and emails he still hasn’t had his money back. I’ve now commenced legal action against Homecarechairs to get him his refund. Dealing with the company is a nightmare - they simply ignore emails and phone calls. On the rare occasion I have managed to speak to someone, they promise a refund but nothing ever happens. Seriously do not use this company!

Comfortable and exteremly well made chair and footstool The website for Homecare chairs is easy to navigate, couldn't decide on material, ordered swatches (arrived within 24 hours). Ordered chair and foot stool, found the customer services very helpful. Chair and footstool well made and the attention to detail is excellent. Arrived on time, delivered by Homecare chairs. I've had my chair and footstool for two weeks, the support to your back and hips are amazing(make sure you order the right size). Very pleased with my purchase would highly recommend.

Ordered chair and it was dispatched… Ordered chair and it was dispatched very quickly after ordering (within 2 weeks I think). Unfortunately chair arrived 10 days after courier picked it up (not Homecarechair’s fault) - Homecairchairs were very quick and responsive to my email. Chair arrived and is great quality and my dad (who has dementia) can get up out of it much easier - well worth the wait. Would not hesitate to use Homecarechair’s again.