I purchased a battery for my ebike I purchased a battery for my ebike. The battery arrived before the expected time and works perfectly. I will definitely use this shop for purchasing a spare battery.

Awesome company Awesome company . Great customer service. And quality made bikes . I’ll be making another purchase as soon as the bike becomes available again . It’s out of stock or I would have 3 of these now

I set up my new ebike wrong and asked… I set up my new ebike wrong and asked fir help. They contacted the bike manufacturer and sent me instructions for assembly. The first suggestion fixed my issue. Great customer service

Chain was all screwed up had to take to… Chain was all screwed up had to take to bike shop to have them fix it. Direction did not explain how to put whole bike togther had to pay then to finish it. Being bike season 12 days to do it. Still have not gotten to ride it.

Packaging was poorly established for… Packaging was poorly established for the 3000 mile transfer from your location in Florida to Central Oregon. The battery was sliding around in the box with only paper on top. I’m hoping none of the cells have been damaged from bouncing around. I would recommend using foam spray bags, for a safe fit with no sliding and better protection.