Rave 2 quit working at 16 months of… Rave 2 quit working at 16 months of use. Trying to get new parts has been an issue. I've been getting the run around with Ameriglide and Harmar. Ameriglide says call Harmar, Harmar says call Ameriglide. At this point our chairlift is not working at all and is greatly need by my stroke survivor husband. I can't imagine what poor seniors that don't have access to the web and email have to go thru. At this point I wish I had never chosen Ameriglide.

We called Ameriglide in December 2023… We called Ameriglide in December 2023 about an issue with our Rave2 and were told they would be back in touch. We had absolutely no contact from them until we called back on January 12,2024, and were told we needed to call the manufacturer, who in turn told me to call Ameriglide to have a tech sent out to diagnose the issue. After waiting 3 days, I called back and was told to call the install company myself so I did and after 2 days I called back and they had a tech going through our town that day, they charged me 306.00 for 40 minute service call in which 20 minutes the tech was on hold with the manufacturer trying to get a rep to order the part. The rep answered and the part was ordered in 5 minutes, so our actual tech time was 20 minutes, what a deal Del Star or A! Medical.

Great product! Cameron, the salesman, was very, very helpful, knowledgeable and accommodating! The installer, Bill Thompson, was also knowledgeable and very helpful and thorough, but he was very late for his 10am appointment, a time which he chose, disrupting our plans for later in the day. But for that issue, Ameriglide would have received a full 5 stars from me!! Thanks for everything; the chair is working very well and we love it!

Smooth sale and install After reviewing stair lifts from several manufacturers and retail sellers, we chose the AmeriGlide Rave 2 for quality, price, and little need for future servicing compared to some brands. The sales rep was knowledgeable and came out and measured accurately. The installer expertly put in two lifts in just over 1.5 hours, including time to explain the remotes and have us try the units. Very pleased!

I purchased a handicap lift in 2015 I purchased a handicap lift in 2015, for a local restaurant. I have had nothing but issues, from the door frame being out of square to the lift tripping a 20 Amp circuit breaker in the power panel. This lift is outside and rusty in many areas. If a unit is to be located on the exterior of a building, it should be powder coated. This has been negative experience and I will never recommend any of your products. One star is still too much for this company.