Francis Mcspedon
GBPoor product with no Customer service I have had your outdoor chair lift for 3 years end it has been repaired at least four times. The remote controls have never worked. Your wireless handheld units are cheap pieces of crap. I have replaced the batteries numerous times and they might work for one trip. That's it. When I called your main office, they were absolutely no help since my dealer disappeared. I fortunately found an independent. Repairman who is keeping it working.
Gay
GBGreat product! Cameron, the salesman, was very, very helpful, knowledgeable and accommodating! The installer, Bill Thompson, was also knowledgeable and very helpful and thorough, but he was very late for his 10am appointment, a time which he chose, disrupting our plans for later in the day. But for that issue, Ameriglide would have received a full 5 stars from me!! Thanks for everything; the chair is working very well and we love it!
Terry
GBWe called Ameriglide in December 2023… We called Ameriglide in December 2023 about an issue with our Rave2 and were told they would be back in touch. We had absolutely no contact from them until we called back on January 12,2024, and were told we needed to call the manufacturer, who in turn told me to call Ameriglide to have a tech sent out to diagnose the issue. After waiting 3 days, I called back and was told to call the install company myself so I did and after 2 days I called back and they had a tech going through our town that day, they charged me 306.00 for 40 minute service call in which 20 minutes the tech was on hold with the manufacturer trying to get a rep to order the part. The rep answered and the part was ordered in 5 minutes, so our actual tech time was 20 minutes, what a deal Del Star or A! Medical.
Ed Schenk
GBFAST SERVICE Ordered on a Friday and was using the lift on Saturday one week later. Could not believe the quickness of service I received. Was kept updated on the process of shipping and installation. One great experience and love the lift!!!👍
Tyrannio Dsouza
GBRave II KNT Stair Lifts I contacted Mr. Roger Adams Sales Department who was very courteous, helpful and made a clean reasonable offer for the two stair lifts I needed. I accepted the offer and the shipment was made/received and lifts installed all in good time. The Lifts are being used for the last 10 days and am pleased with this purchase.