EDITH LEWIS
GBRave 2 quit working at 16 months of… Rave 2 quit working at 16 months of use. Trying to get new parts has been an issue. I've been getting the run around with Ameriglide and Harmar. Ameriglide says call Harmar, Harmar says call Ameriglide. At this point our chairlift is not working at all and is greatly need by my stroke survivor husband. I can't imagine what poor seniors that don't have access to the web and email have to go thru. At this point I wish I had never chosen Ameriglide.
Dave
GBTime for new batteries for our stair lift Just ordering new batteries for our stair lift, as we are approaching expected lifetime of the battery pair. First set lasted 2.5 years, even though manual suggests replacing every 1.5 years. Second set is going on 3 years so are likely getting close to end of life. AmeriGlide has the battery package available still at the same old price! Good service, helpful and knowledgable staff.
Francis Mcspedon
GBPoor product with no Customer service I have had your outdoor chair lift for 3 years end it has been repaired at least four times. The remote controls have never worked. Your wireless handheld units are cheap pieces of crap. I have replaced the batteries numerous times and they might work for one trip. That's it. When I called your main office, they were absolutely no help since my dealer disappeared. I fortunately found an independent. Repairman who is keeping it working.
Julie Wu
GBGreat salesperson & experience Great salesperson: Timothy from Tempe, AZ. Was able to explain to me the differences in stairlifts and offer $100 off and give me detailed descriptions of what was needed for measurements. Asked great questions and even saved on sales tax! Wonderful process and company! Affordable pricing for their new stairlifts!
Dave
GBThis company is a deceitful company… This company is a deceitful company with deceitful executives and sales people. They do not follow their own company policies and do not confirm shipping dates with their clients. They provide no support after a product is purchased and do NOT value their clients at all. Look at all the one-star reviews on this website, consumer affairs, BBB, etc....