Rave 2 quit working at 16 months of… Rave 2 quit working at 16 months of use. Trying to get new parts has been an issue. I've been getting the run around with Ameriglide and Harmar. Ameriglide says call Harmar, Harmar says call Ameriglide. At this point our chairlift is not working at all and is greatly need by my stroke survivor husband. I can't imagine what poor seniors that don't have access to the web and email have to go thru. At this point I wish I had never chosen Ameriglide.

After you make a purchase they will not… After you make a purchase they will not respond to you again. We purchased our stair lift on July 20,2023 we bought the Rave II. It was finally installed August 18,2023. The installation was a true joke, the bolts that was to hold it were 1/2 way out. It broke Jan. 29,2024 while my disabled husband was on it. Fortunately I was close enough to catch him to avoid a major injury. I paid an installer to remove it and install it properly on Jan. 30, 2024. The installer that I hired was appalled that it was installed so poorly.

Poor product with no Customer service I have had your outdoor chair lift for 3 years end it has been repaired at least four times. The remote controls have never worked. Your wireless handheld units are cheap pieces of crap. I have replaced the batteries numerous times and they might work for one trip. That's it. When I called your main office, they were absolutely no help since my dealer disappeared. I fortunately found an independent. Repairman who is keeping it working.

I was lied to by John the Amazon seller… I was lied to by John the Amazon seller in regards to delivery date. Amazon told me delivery was 3/7. Not!!! Contacted John and was told he would overnight the item to receive it 3/8. Another lie. Very disreputable company. Preying on the disabled and elderly.

FAST SERVICE Ordered on a Friday and was using the lift on Saturday one week later. Could not believe the quickness of service I received. Was kept updated on the process of shipping and installation. One great experience and love the lift!!!👍