We called Ameriglide in December 2023… We called Ameriglide in December 2023 about an issue with our Rave2 and were told they would be back in touch. We had absolutely no contact from them until we called back on January 12,2024, and were told we needed to call the manufacturer, who in turn told me to call Ameriglide to have a tech sent out to diagnose the issue. After waiting 3 days, I called back and was told to call the install company myself so I did and after 2 days I called back and they had a tech going through our town that day, they charged me 306.00 for 40 minute service call in which 20 minutes the tech was on hold with the manufacturer trying to get a rep to order the part. The rep answered and the part was ordered in 5 minutes, so our actual tech time was 20 minutes, what a deal Del Star or A! Medical.

Rave II KNT Stair Lifts I contacted Mr. Roger Adams Sales Department who was very courteous, helpful and made a clean reasonable offer for the two stair lifts I needed. I accepted the offer and the shipment was made/received and lifts installed all in good time. The Lifts are being used for the last 10 days and am pleased with this purchase.

Poor product with no Customer service I have had your outdoor chair lift for 3 years end it has been repaired at least four times. The remote controls have never worked. Your wireless handheld units are cheap pieces of crap. I have replaced the batteries numerous times and they might work for one trip. That's it. When I called your main office, they were absolutely no help since my dealer disappeared. I fortunately found an independent. Repairman who is keeping it working.

Great salesperson & experience Great salesperson: Timothy from Tempe, AZ. Was able to explain to me the differences in stairlifts and offer $100 off and give me detailed descriptions of what was needed for measurements. Asked great questions and even saved on sales tax! Wonderful process and company! Affordable pricing for their new stairlifts!

Solving multi-level lift problems Working with the technician for Atlas platform lifts was professional in all aspects. Eric listened and based on the symptoms I described; he offered proper guidance. Based on his guidance I was able to address the issue by realigning the sensor switches to the sensor plates for the second level of a three-level unit. This makes me a happy customer.