Terry
GBWe called Ameriglide in December 2023… We called Ameriglide in December 2023 about an issue with our Rave2 and were told they would be back in touch. We had absolutely no contact from them until we called back on January 12,2024, and were told we needed to call the manufacturer, who in turn told me to call Ameriglide to have a tech sent out to diagnose the issue. After waiting 3 days, I called back and was told to call the install company myself so I did and after 2 days I called back and they had a tech going through our town that day, they charged me 306.00 for 40 minute service call in which 20 minutes the tech was on hold with the manufacturer trying to get a rep to order the part. The rep answered and the part was ordered in 5 minutes, so our actual tech time was 20 minutes, what a deal Del Star or A! Medical.
Ken C.
GBSmooth sale and install After reviewing stair lifts from several manufacturers and retail sellers, we chose the AmeriGlide Rave 2 for quality, price, and little need for future servicing compared to some brands. The sales rep was knowledgeable and came out and measured accurately. The installer expertly put in two lifts in just over 1.5 hours, including time to explain the remotes and have us try the units. Very pleased!
Rodney
GBThis is the absolute WORST mobility… This is the absolute WORST mobility company to deal with. We purchased a platform lift in August, 2023. It took four months to come and it didn't work when completed. I've been trying to order the parts to get it fixed but their customer services (haha) dept. wont ship the parts because they now say its not under warranty anymore. This is a horrible company with no customer service. I would never suggest someone ever deal with them.
Gibbs
GBAN ENJOYABLE LONG DISTANCE ACTIVITY…nC to VA. I completely enjoyed working with Mr. John, he was completely upfront, no hidden mistakes to be corrected later, pre-price as stated is what I was billed. Most enjoyable person to work with from start to present status. He also requested we follow up upon delivery. Again, a distinguish move. JPg
Melba
GBAfter you make a purchase they will not… After you make a purchase they will not respond to you again. We purchased our stair lift on July 20,2023 we bought the Rave II. It was finally installed August 18,2023. The installation was a true joke, the bolts that was to hold it were 1/2 way out. It broke Jan. 29,2024 while my disabled husband was on it. Fortunately I was close enough to catch him to avoid a major injury. I paid an installer to remove it and install it properly on Jan. 30, 2024. The installer that I hired was appalled that it was installed so poorly.