Melba
GBAfter you make a purchase they will not… After you make a purchase they will not respond to you again. We purchased our stair lift on July 20,2023 we bought the Rave II. It was finally installed August 18,2023. The installation was a true joke, the bolts that was to hold it were 1/2 way out. It broke Jan. 29,2024 while my disabled husband was on it. Fortunately I was close enough to catch him to avoid a major injury. I paid an installer to remove it and install it properly on Jan. 30, 2024. The installer that I hired was appalled that it was installed so poorly.
Dave
GBTime for new batteries for our stair lift Just ordering new batteries for our stair lift, as we are approaching expected lifetime of the battery pair. First set lasted 2.5 years, even though manual suggests replacing every 1.5 years. Second set is going on 3 years so are likely getting close to end of life. AmeriGlide has the battery package available still at the same old price! Good service, helpful and knowledgable staff.
Julie Wu
GBGreat salesperson & experience Great salesperson: Timothy from Tempe, AZ. Was able to explain to me the differences in stairlifts and offer $100 off and give me detailed descriptions of what was needed for measurements. Asked great questions and even saved on sales tax! Wonderful process and company! Affordable pricing for their new stairlifts!
EDITH LEWIS
GBRave 2 quit working at 16 months of… Rave 2 quit working at 16 months of use. Trying to get new parts has been an issue. I've been getting the run around with Ameriglide and Harmar. Ameriglide says call Harmar, Harmar says call Ameriglide. At this point our chairlift is not working at all and is greatly need by my stroke survivor husband. I can't imagine what poor seniors that don't have access to the web and email have to go thru. At this point I wish I had never chosen Ameriglide.
Richard & Karen Arthur
GBFrom start to finish: Great service. The motherboard in our stairlift needed replacing under warranty. Ray, Lisa & Staci we're super responsive, knowing of our mobility issues. The next working day, Ray came over ASAP & fixed it promptly. For us, this stairlift paid for itself just days after installation. They have a range of models to offer for every budget. They care, and believe in what they do as truly beneficial.