We called Ameriglide in December 2023… We called Ameriglide in December 2023 about an issue with our Rave2 and were told they would be back in touch. We had absolutely no contact from them until we called back on January 12,2024, and were told we needed to call the manufacturer, who in turn told me to call Ameriglide to have a tech sent out to diagnose the issue. After waiting 3 days, I called back and was told to call the install company myself so I did and after 2 days I called back and they had a tech going through our town that day, they charged me 306.00 for 40 minute service call in which 20 minutes the tech was on hold with the manufacturer trying to get a rep to order the part. The rep answered and the part was ordered in 5 minutes, so our actual tech time was 20 minutes, what a deal Del Star or A! Medical.

After you make a purchase they will not… After you make a purchase they will not respond to you again. We purchased our stair lift on July 20,2023 we bought the Rave II. It was finally installed August 18,2023. The installation was a true joke, the bolts that was to hold it were 1/2 way out. It broke Jan. 29,2024 while my disabled husband was on it. Fortunately I was close enough to catch him to avoid a major injury. I paid an installer to remove it and install it properly on Jan. 30, 2024. The installer that I hired was appalled that it was installed so poorly.

The Ameriglide Co The Ameriglide Co. was fine. I received my equipment in two weeks. It will be three weeks since I received the equipment until it is supposedly going to be installed. The installer called the day before I received the equipment. He told me that if I called by the next day, he could install that week. He never answered his phone (5 calls).There was no response from Delstal, who are the installers.

Great salesperson & experience Great salesperson: Timothy from Tempe, AZ. Was able to explain to me the differences in stairlifts and offer $100 off and give me detailed descriptions of what was needed for measurements. Asked great questions and even saved on sales tax! Wonderful process and company! Affordable pricing for their new stairlifts!

I purchased a handicap lift in 2015 I purchased a handicap lift in 2015, for a local restaurant. I have had nothing but issues, from the door frame being out of square to the lift tripping a 20 Amp circuit breaker in the power panel. This lift is outside and rusty in many areas. If a unit is to be located on the exterior of a building, it should be powder coated. This has been negative experience and I will never recommend any of your products. One star is still too much for this company.