We called Ameriglide in December 2023… We called Ameriglide in December 2023 about an issue with our Rave2 and were told they would be back in touch. We had absolutely no contact from them until we called back on January 12,2024, and were told we needed to call the manufacturer, who in turn told me to call Ameriglide to have a tech sent out to diagnose the issue. After waiting 3 days, I called back and was told to call the install company myself so I did and after 2 days I called back and they had a tech going through our town that day, they charged me 306.00 for 40 minute service call in which 20 minutes the tech was on hold with the manufacturer trying to get a rep to order the part. The rep answered and the part was ordered in 5 minutes, so our actual tech time was 20 minutes, what a deal Del Star or A! Medical.

Great salesperson & experience Great salesperson: Timothy from Tempe, AZ. Was able to explain to me the differences in stairlifts and offer $100 off and give me detailed descriptions of what was needed for measurements. Asked great questions and even saved on sales tax! Wonderful process and company! Affordable pricing for their new stairlifts!

Solving multi-level lift problems Working with the technician for Atlas platform lifts was professional in all aspects. Eric listened and based on the symptoms I described; he offered proper guidance. Based on his guidance I was able to address the issue by realigning the sensor switches to the sensor plates for the second level of a three-level unit. This makes me a happy customer.

Rave 2 quit working at 16 months of… Rave 2 quit working at 16 months of use. Trying to get new parts has been an issue. I've been getting the run around with Ameriglide and Harmar. Ameriglide says call Harmar, Harmar says call Ameriglide. At this point our chairlift is not working at all and is greatly need by my stroke survivor husband. I can't imagine what poor seniors that don't have access to the web and email have to go thru. At this point I wish I had never chosen Ameriglide.

Time for new batteries for our stair lift Just ordering new batteries for our stair lift, as we are approaching expected lifetime of the battery pair. First set lasted 2.5 years, even though manual suggests replacing every 1.5 years. Second set is going on 3 years so are likely getting close to end of life. AmeriGlide has the battery package available still at the same old price! Good service, helpful and knowledgable staff.