EDITH LEWIS
GBRave 2 quit working at 16 months of… Rave 2 quit working at 16 months of use. Trying to get new parts has been an issue. I've been getting the run around with Ameriglide and Harmar. Ameriglide says call Harmar, Harmar says call Ameriglide. At this point our chairlift is not working at all and is greatly need by my stroke survivor husband. I can't imagine what poor seniors that don't have access to the web and email have to go thru. At this point I wish I had never chosen Ameriglide.
Tyrannio Dsouza
GBRave II KNT Stair Lifts I contacted Mr. Roger Adams Sales Department who was very courteous, helpful and made a clean reasonable offer for the two stair lifts I needed. I accepted the offer and the shipment was made/received and lifts installed all in good time. The Lifts are being used for the last 10 days and am pleased with this purchase.
Leda Kerrigan
GBcalled ameiglide for a chair lift called ameiglide for a chair lift. Spoke with Colin Drakeford. He spent time with us and got us a great deal and was super professional. If you end up calling I would definitely ask for him. Very knowledgeable and answers all questions. Super experience and professional company that helps the elderly and disabled. Will definitely refer others..
Terry
GBWe called Ameriglide in December 2023… We called Ameriglide in December 2023 about an issue with our Rave2 and were told they would be back in touch. We had absolutely no contact from them until we called back on January 12,2024, and were told we needed to call the manufacturer, who in turn told me to call Ameriglide to have a tech sent out to diagnose the issue. After waiting 3 days, I called back and was told to call the install company myself so I did and after 2 days I called back and they had a tech going through our town that day, they charged me 306.00 for 40 minute service call in which 20 minutes the tech was on hold with the manufacturer trying to get a rep to order the part. The rep answered and the part was ordered in 5 minutes, so our actual tech time was 20 minutes, what a deal Del Star or A! Medical.
Francis Mcspedon
GBPoor product with no Customer service I have had your outdoor chair lift for 3 years end it has been repaired at least four times. The remote controls have never worked. Your wireless handheld units are cheap pieces of crap. I have replaced the batteries numerous times and they might work for one trip. That's it. When I called your main office, they were absolutely no help since my dealer disappeared. I fortunately found an independent. Repairman who is keeping it working.