Melba
GBAfter you make a purchase they will not… After you make a purchase they will not respond to you again. We purchased our stair lift on July 20,2023 we bought the Rave II. It was finally installed August 18,2023. The installation was a true joke, the bolts that was to hold it were 1/2 way out. It broke Jan. 29,2024 while my disabled husband was on it. Fortunately I was close enough to catch him to avoid a major injury. I paid an installer to remove it and install it properly on Jan. 30, 2024. The installer that I hired was appalled that it was installed so poorly.
Ed Schenk
GBFAST SERVICE Ordered on a Friday and was using the lift on Saturday one week later. Could not believe the quickness of service I received. Was kept updated on the process of shipping and installation. One great experience and love the lift!!!👍
Richard & Karen Arthur
GBFrom start to finish: Great service. The motherboard in our stairlift needed replacing under warranty. Ray, Lisa & Staci we're super responsive, knowing of our mobility issues. The next working day, Ray came over ASAP & fixed it promptly. For us, this stairlift paid for itself just days after installation. They have a range of models to offer for every budget. They care, and believe in what they do as truly beneficial.
Tyrannio Dsouza
GBRave II KNT Stair Lifts I contacted Mr. Roger Adams Sales Department who was very courteous, helpful and made a clean reasonable offer for the two stair lifts I needed. I accepted the offer and the shipment was made/received and lifts installed all in good time. The Lifts are being used for the last 10 days and am pleased with this purchase.
Walter Croteau
GBI purchased a handicap lift in 2015 I purchased a handicap lift in 2015, for a local restaurant. I have had nothing but issues, from the door frame being out of square to the lift tripping a 20 Amp circuit breaker in the power panel. This lift is outside and rusty in many areas. If a unit is to be located on the exterior of a building, it should be powder coated. This has been negative experience and I will never recommend any of your products. One star is still too much for this company.