Melba
GBAfter you make a purchase they will not… After you make a purchase they will not respond to you again. We purchased our stair lift on July 20,2023 we bought the Rave II. It was finally installed August 18,2023. The installation was a true joke, the bolts that was to hold it were 1/2 way out. It broke Jan. 29,2024 while my disabled husband was on it. Fortunately I was close enough to catch him to avoid a major injury. I paid an installer to remove it and install it properly on Jan. 30, 2024. The installer that I hired was appalled that it was installed so poorly.
Kenneth Haynes
GBSolving multi-level lift problems Working with the technician for Atlas platform lifts was professional in all aspects. Eric listened and based on the symptoms I described; he offered proper guidance. Based on his guidance I was able to address the issue by realigning the sensor switches to the sensor plates for the second level of a three-level unit. This makes me a happy customer.
Gay
GBGreat product! Cameron, the salesman, was very, very helpful, knowledgeable and accommodating! The installer, Bill Thompson, was also knowledgeable and very helpful and thorough, but he was very late for his 10am appointment, a time which he chose, disrupting our plans for later in the day. But for that issue, Ameriglide would have received a full 5 stars from me!! Thanks for everything; the chair is working very well and we love it!
Dave
GBThis company is a deceitful company… This company is a deceitful company with deceitful executives and sales people. They do not follow their own company policies and do not confirm shipping dates with their clients. They provide no support after a product is purchased and do NOT value their clients at all. Look at all the one-star reviews on this website, consumer affairs, BBB, etc....
Francis Mcspedon
GBPoor product with no Customer service I have had your outdoor chair lift for 3 years end it has been repaired at least four times. The remote controls have never worked. Your wireless handheld units are cheap pieces of crap. I have replaced the batteries numerous times and they might work for one trip. That's it. When I called your main office, they were absolutely no help since my dealer disappeared. I fortunately found an independent. Repairman who is keeping it working.