A glitch in sending the left knee brace… A glitch in sending the left knee brace ( 9 day delivery delay after the right knee brace had arrived ) is the main reason for the 2 star. Also factoring that I needed more information about the hinge adjustment to get the effectiveness increased. Found much needed unloader knee brace information thru articles on PubMedCentral. Price, comfort and quality of the brace are quite good.

I like the way it fits is very… I like the way it fits is very comfortable and love the padding around the leg, so far everything going good!!!

Good experience The ordering process was uncomplicated, the service/delivery were very timely, and the product looks very sturdy and easy to apply. I have not used it for a significant amount of time as of yet, but I am sure that if I have an issue, I would get timely assistance and service.

No good Took forever to get and when I received it didn’t work.

Product bad, customer service awful I purchased a knee brace that bent after a few days of use. I sent a picture of the damaged brace. They replied that I have 2 options. But ever since then I have sent 9 emails and have called them daily for a month, sometimes 4 or 5 times a day and it just keeps ringing. I asked for a return authorization but nothing. I requested a refund but nothing. Horrible horrible experience.