Ashley
GBThis company is awful This company is awful. No customer service. Returned within time frame and absolutely no response or refund!!! Shoes aren’t comfortable, super heavy and bulky. The return issue is the deal breaker though. They allow you to return but note it has to be within 30 days or no refund so if you aren’t careful you may return shoes which they then keep and you get nothing but out of money!!!
Jamie Bell
GBOrdered 2 pair of shoes for a patient… Ordered 2 pair of shoes for a patient over 2 months ago. We have never received the 2nd pair. I have called and no one answers the phone. I have left VM messages and no one returns my calls.
Vicki Copeland
GBHorrible customer service Horrible customer service. I have worn these shoes for years and have been very happy with them, but this time, I ordered a pair on May 18 and have yet to receive them. No response to repeated emails. Finally got a customer service rep who said they would look into it and get back to me. Yeah, right! That was over a week ago and at this point, all I get is leave a message and we'll get back to you. I've filed a dispute with Paypal over merchandise not received. Good product. HORRIBLE SERVICE. Never again.
Leslie Parisi Dwyer
GBordered 2 pairs of sneakers on july 26 ordered 2 pairs of sneakers on july 26, 2022. The order status changed to “shipped“ on aug 4, 2022. Still have not received. Called, left message, no response. E-mailed, no response. Here’s the kicker, theres no way to track the shipment. Hmmm. Never have i not been able to track a shipment. This company seems shady and im pretty sure ive been scammed. Will be reporting them and i guess i will try to dispute this with my credit card. So disappointed. Not a great time for us to be losing money and we still need sneakers. Thanks alot Apex.
tom dellacorte
GBVery poor customer service Very poor customer service, had shoes less than a year, bottom of the sole broke loose and causes tripping, tried by email and telephone several times to get assistance with this and after 3-4 exchanges I became persona non grata, I bought shoe glue and glued it myself