This company is awful This company is awful. No customer service. Returned within time frame and absolutely no response or refund!!! Shoes aren’t comfortable, super heavy and bulky. The return issue is the deal breaker though. They allow you to return but note it has to be within 30 days or no refund so if you aren’t careful you may return shoes which they then keep and you get nothing but out of money!!!

ordered 2 pairs of sneakers on july 26 ordered 2 pairs of sneakers on july 26, 2022. The order status changed to “shipped“ on aug 4, 2022. Still have not received. Called, left message, no response. E-mailed, no response. Here’s the kicker, theres no way to track the shipment. Hmmm. Never have i not been able to track a shipment. This company seems shady and im pretty sure ive been scammed. Will be reporting them and i guess i will try to dispute this with my credit card. So disappointed. Not a great time for us to be losing money and we still need sneakers. Thanks alot Apex.

No shoes and out $100 I ordered very expensive shoes from this company for nursing school. A MONTH after the order my shoes were still not processed or shipped. I'm starting school soon and I still have not received my $100 sneakers. I e-mailed the company and nobody got back to me, I also called several times and was listening to hold music for 30 min after which time it sounded like someone picked up without saying anything and then hung up. You can't even cancel an order on the site without talking to somebody. Now I have no shoes for school and I'm pretty sure I just lost $100 too. I'm wondering if this is even a real company or a scam site that doesn't really have any employees.

The only hiking shoe I've been able to… The only hiking shoe I've been able to find that fits. I need a really wide shoe and Apex makes them. I ordered the wrong size the first time and they accept free returns (they pay for the shipping). I ordered a 1/2 size larger and love them. Search for coupon codes online first - I saved 15%. They also have free shipping.

Horrific Customer Service & QC Horrific Customer Service & QC: I have to echo the sentiment of fellow reviewers regarding the soles being prone to disintegration. My aging father has had his shoes quite literally a few days over the 6-month warranty only to be dismissed by Apex Foot Health Industries' Returns Coordinator Simone Allen and other representatives. Sadly, the shoes were purchased as a gift from his overly generous and unemployed wife with the hopes of addressing his pain. It is clear to me that my father's inactive lifestyle has not distressed the soles. While he was a marathon runner in his youth, he is now a listless individual wearing shoes with soles that are falling apart. The look is not particularly aspirational for those considering Apex footwear. To summarize, it is simply a poor quality product and clearly the company does not care to address their issues. I will be researching better products and finding a new orthopedic shoe while with him for Thanksgiving - as he has been vocally distraught over the entire ordeal. I hope this review serves as a warning to anyone considering Apex products.