
MilkyMomma
GBFriendly Support from the Comfort of Home The Tot Squad support system is wonderful! My coach was personable and knowledgeable. She had multiple recommendations for me in regard to my original inquiry about bottle feeding my breastfed baby. I felt my coach had a rich background and experience with helping others. And we were both chatting from the comfort of our homes! I highly recommend this experience to anyone who needs a little extra support. Booking the appointment was quick and easy. It started on time and as I stated previously, my coach was amazing! I will definitely use this service again. My absolute favorite part of this service was the personal integrity of my coach. I felt as if I was confiding in a friend. I would like to thank the Stellar Product Panel for directing my attention to this opportunity.

Elizabeth
GBNot Worth It I want to be clear that the person I met with was knowledgable and friendly and did her best to be helpful. I think the service delivery model needs tweaking. For me, RD services are covered by insurance so to go $50 out of pocket there needs to be something exceptional. Since there is not a robust intake procedure it felt very surface level and introductory. For "standard" RD visit or feeding therapy you would fill out several pages of paperwork and meet for 30+ minutes. She did have some helpful suggestions and was able to speak to every issue that I brought up. She also promised to email me additional resources but I have not received these.

Allison P
GBI discovered Tot Squad through the Stellar Panel I discovered Tot Squad through the Stellar Product Testing Panel. After learning about this service, I decided to try it out because there was nothing to lose. I paid $50 and received 5 $10 gift cards back. I chose the feeding support service because I wanted to learn how to properly and safely prepare and store baby food. I also wanted to know what foods I should avoid and what foods I should give my baby. I felt satisfied with the information I received from my coach and felt confident about feeding my baby. I thought booking a call with Tot Squad was ok. I was very confused by the time zones. I am ET and my coach was ET, but Tot Squad showed all the video call times in PT zone. I thought everything went smoothly until I was waiting for my coach. My camera and audio worked and my coach could hear and see me but I could not hear my coach. About 10 minutes after my scheduled appointment, my coach called me and apologized and we started the call. There were definitely technical difficulties through the Tot Squad platform, but I was still able to get the feeding support I needed. My coach was very nice and answered all of my questions. Unfortunately, I probably would not use this service again because I think a 20 minute call is too short and my coach spent 10 minutes trying to get the video call to work.

Babybbb
GBWhat a great resource To start, booking with TotSquad was so easy. The scheduling system was quick and easy to use, and there were so many choices available for my session. Also, there were tons of time slots and plenty were early morning or late at night after the kids were in bed, so it was really convenient. I really liked my coach, as she was a mom herself and was super personable. I showed up in my towel after a shower, and she completely related and didn't make me feel bad for not being put together. She was easy to talk to, really knowledgeable, friendly, and thorough. She even took time after our session to send me helpful links and resources based on our convo. I would absolutely recommend TotSquad based on my experience. While I generally don't seek outside advice like this, I found it refreshing to speak with someone in a relaxed setting, who wasn't my doctor but was more experienced than a friend. Especially when the internet can be overwhelming, it was nice to get guidance specified to my situation.

Rachel
GBHelpful information I found my visit with TotSquad helpful and it was a comfortable and relaxing setting being able to have the virtual call from home. I was pleasantly surprised by the ease of scheduling my appointment and that I could pretty much pick any time of day to schedule it (even on weekends and evenings). I received the TotSquad session from the Stellar Panel and chose the allergy prevention topic as my oldest child does have food allergies. As a parent of a child with food allergies (and also a dietitian myself), I saw this visit as more of a review session for my youngest (who is just starting on solid foods) and wouldn't say that I necessarily learned any new tips. However, could see this as very helpful to first time parents. The coach I met with seemed to be knowledgable in the topic and also emailed references and handouts after the call, which was much appreciated. She also did touch on other topics and asked if I had any other questions regarding breastfeeding or introducing solids.