Allison P
USI discovered Tot Squad through the Stellar Panel I discovered Tot Squad through the Stellar Product Testing Panel. After learning about this service, I decided to try it out because there was nothing to lose. I paid $50 and received 5 $10 gift cards back. I chose the feeding support service because I wanted to learn how to properly and safely prepare and store baby food. I also wanted to know what foods I should avoid and what foods I should give my baby. I felt satisfied with the information I received from my coach and felt confident about feeding my baby. I thought booking a call with Tot Squad was ok. I was very confused by the time zones. I am ET and my coach was ET, but Tot Squad showed all the video call times in PT zone. I thought everything went smoothly until I was waiting for my coach. My camera and audio worked and my coach could hear and see me but I could not hear my coach. About 10 minutes after my scheduled appointment, my coach called me and apologized and we started the call. There were definitely technical difficulties through the Tot Squad platform, but I was still able to get the feeding support I needed. My coach was very nice and answered all of my questions. Unfortunately, I probably would not use this service again because I think a 20 minute call is too short and my coach spent 10 minutes trying to get the video call to work.
Danielle Prentice
USProfessional, helpful advice with practical solutions This 30 minute feeding consultation was a great support for me as a parent of a super picky toddler. The appointment was easy to set up, with a lot of flexibility to fit my busy schedule. My coach, Krystyn, really listened to my concerns and gave me amazing tips and suggestions that left me feeling empowered as a parent. My husband and I have been using the ideas given to us, and have found ourselves enjoying meal time again! It isn't perfect, but the progress we have made gives me hope that my kids are both developing positive eating habits. The consultation confirmed things that I was doing well, and ideas on how to help improve our food conversations in the home to help develop these habits even more. I would absolutely use this service in the future and I have recommended this to fellow moms of picky eaters! I also love that my coach followed up with an email with further information about our conversation. I can even follow her on social media to get more great tips. Thanks for the support, both for my self and for my picky toddler!Thank you to the Stellar Review Pannel for this opportunity.
Marisha
USGreat service, just not for me Tot squad is a modern and up to date way for all nursing mom's to get advice, help and support especially during tough times such as these. It was super easy to schedule online a time and date to make an appointment to meet over zoom. My coach was good but honestly I can't say she helped me in particular much. During video call, she told me because she's not seeing me in person, there is not much she can help with. Being a 3rd time nursing mama, I think I honestly helped myself more than the appointment helped me. I kind of wish I learned something new or helpful tips to fixing my nursing issue. At the end, she kindly offered to send me links and information on breastfeeding that I already researched online myself from before. Therefore, this was my least favorite part about the video call. I can't say I learned much but maybe this was just my experience. I think if I was a first time mom and didn't have access to a lactation consultant this would be convenient and very beneficial. The other thing for me personally is that I do not feel comfortable nursing my son over the internet on a video chat with a stranger. Moving forward, I doubt I would use this service but I would still recommend it to my girlfriend who may need help or advice from an experienced lactation consultant and who is comfortable on the internet.
mona liddell
USeasy and helpful feeding support I found the session with Tot Squad very helpful! Super easy to set up, and Coach Leonila was kind and supportive. She answered all my questions about my 3yo and 10 month old boys and also gave me ideas about quick and easy meals for the kids and how to make them BLW friendly and preschooler friendly. Thanks again to Tot Squad and to the Stellar Testing Panel for the opportunity!
Alison K
USI scheduled a call with Tot Squad to… I scheduled a call with Tot Squad to discuss my toddler who is a picky eater. Booking the call was very simple - I purchased the call through the Walmart website, and then was sent very clear email instructions with a link to sign up for a time slot. I LOVED that the time slots began early in the morning and ran well past toddler bedtime, and there was also a lot of weekend availability. I was able to get an appointment as soon as the next day, and I could work around my work schedule and my kids’ routines so that the call had no impact whatsoever on our day, which was awesome. While I know remote/video appointments have become the norm (at least for now), I still really appreciated this format and flexibility as a working mom with little ones, and felt the range of times gave Tot Squad an advantage over any other video appointments I’ve scheduled. My coach, Theresa, was excellent. She was kind and empathetic but also very clearly knowledgeable about feeding concerns. I love that she is a lactation consultant in addition to a registered dietician, because she was able to incorporate information about my toddler’s nursing history and consider all aspects when thinking about her current eating habits. Theresa provided reassurance but also gave me practical suggestions, and I left the call feeling heard and with some ideas for improvement to try at home. She also followed up and provided helpful and reputable literature via email, which was a nice touch. I would consider using Tot Squad again if the price were more reasonable. The call was great for a low commitment, super convenient opportunity to speak with a professional about concerns that may or may not warrant more formal or consistent help. However, at $50 for a 20 minute session, it would probably be more cost effective for me to schedule a free screening with a local pediatric therapy clinic or to pay the co-pay through my insurance for a virtual or office visit with a specialist with similar credentials. My favorite part about Tot Squad was the convenience of scheduling and the comfort of making the call from my own home. The commitment was minimal, and it was not at all intimidating for a parent who might be hesitant to reach out for help. It’s a nice option if you are looking for a little reassurance about next steps - is a call and a few tips enough, or should I pursue something more to help my child? This is a great way to find out. Still, the cost may be prohibitive for some. For me, if I were considering this service again, it would depend on whether convenience or cost were more important to me at that moment in time. If I need an appointment right away with flexible timing, Tot Squad would be worth the price. If I can wait and work around typical business hours, I could likely save most or all of the cost by looking elsewhere.