Corrected review!! After giving a lower rating on the product I received, I was immediately contacted by Pawsionate about how they could make it right…which they have done. So yes…I would recommend Pawsionate for your personalized products. They were amazing!!

Best Experience I enjoyed the easy ordering process. This was a late gift order for Christmas. It was delivered as promised. My husband loved the gift and having “our babies” picture on the mug was very special. I was surprised by the quality and clarity of the picture and cute caption. I highly recommend ordering something special.

Wrong order, ruined Christmas I ordered 2 mugs on December 2nd. They arrived December 12, on December 13 I contacted customer support as both mugs were completely wrong. They let me know they were sorry and would send replacement via 2 day shipping to arrive before Christmas. They did not arrive before Christmas and when I asked for a return, I was told they already worked with me upgrading to 2 day shipping and that returns were not able to happen. Over $60 for two mugs that are less than decent quality and late for Christmas.

The product was unique, I anlt believe how it works. Just add hot water and watch the cup change. Amazing The product was unique, so I purchased 2 of them for Christmas gifts. Right after ordering the items I received updates almost daily on the logistics of my purchase. Th day it left the manufacturers warehouse, the day it got to port, the overseas travel etc ,..right to my home. The product arrived all intact and I couldn't be happier. I highly recommend this seller.

Missing shipment replaced!! I ordered some personalized ornaments back in early October. My credit card was charged 10/16/2023 and the shipment was sent. It somehow was lost, showing it arrived in the USA with duties unpaid. I worked with two reps (Mollie and Lucie) to get a new order reprinted. I am pleased to say that all 4 arrived today and they are beautiful!! Thank you Pawsionate!!!