Nightmare resolved Please see above. I look forward to your installing another crack- less tub. Please advise of date.06082023 4 days later - Safe Step has responded quickly and graciously to my concerns. The tub was, in fact, not actually cracked. Rather, a gap had developed between the tub and a front panel. A re-application of silicone has resolved the situation. Thanks to all who worked to make that happen!

Walk in tub nightmare. Everything, except the tub was installed and is so tight to the toilet the lid no longer fits. Salesman promised a lot of things that we not done. All towel racks are gone, but I have large holes instead where they were attached. Evidently the salesman has no idea what the installers are going to do except install the tub. Of course it's Elder Abuse and fraud, in my opinion. We're afraid to use the tub not knowing what else may be wrong.

Optimum Service…Expectations Exceeded Mike and Doc were consummate professionals as they worked to complete the installation of my Safe StepTub. Job was completed within time frame. I am so excited about this tub and have had some of the soundest sleep in years! Everything promised has happened. Electricians DiWaldo and Garrett were also excellent.

Impressive work We were a little concerned about the installation of our Safe Step tub due to having a small bathroom in an old home. The installers, Bob and Tim, definitely had to implement their problem solving skills and much muscle power but they got the scary job done well. We were impressed with their top quality work.

This company uses their strong sales… This company uses their strong sales approach to take advantage of elderly people over the phone. This company took my mother for $1000 for a service that she did not need and did not get. When I called to intervene, there was a sales rep by the name of Mike who was very very rude and defensive. This company does not want to return my mom’s deposit that they coerced her into giving .Please be aware they are scammers. Please, let’s all take a stand and protect our elderly loved one from this company.