Very efficient Very efficient and fast service and great price

Great experience It's early days, but so far I am thrilled with the price, professionalism and support I have received from Hearing Direct. I got the aids I wanted at a great price and anticipate that ongoing support will live up to expectations. They have experienced people to support you with actual industry/manufacturer experience in some cases. No one in my region sells the brand of HA I wanted, so I was looking at 8 hours round trip to go to a physical location. If you are comfortable with "tech," video calls, and educating yourself to a degree on features and functionality, I found the process to be relatively painless. Each person's situation is different, but I am very happy.

It's good to be able to trust a vender Looked all over for Widex product called SoundConnect. DirectHearing has it at a competitive price with good, fast, shipping.

Top Notch Interactions Three different folks at Direct Hearing impress me. Each was gracious & competent. Trey, the rep who took my initial call was informative & followed up with helpful texts as I got my funding in place. The woman who confirmed my hearing test was friendly & helpful in noting my questions. Ryan was exceptional as he had a video call with me to test/program the devices. Thank you Direct Hearing!

Severe hearing troubles With the severe hearing loss I have, from start to the arrival and into the programming of the hearing aids has been great. Still getting used to them as I’ve only had these a couple of weeks. So far so good. The staff has been great to work with. From emails, phone calls and texts, top notch service.