HORRIBLE...HORRIBLE...HORRIBLE...I will… HORRIBLE...HORRIBLE...HORRIBLE...I will never ever ever order from u guys again u charged my account immediately and didn't have the overpriced sunglasses I ordered I was told for 4 months that they're being sent out in 2 weeks ...then you sent the conformation with a different pair of sunglasses and on top of that nowhere in the description does it say that if I wanted them tinted like the display photo that it would be an additional 40+ dollars

Excellent Customer Service Excellent Customer Service. I am Thrilled with all three pair of glasses that Ellen, Creig, Jared and Alex helped me to select. So Helpful, so friendly and absolutely beautiful glasses. We left the store happy and satisfied, after a lovely caramel latte, a chocolate bon bon and a fabulous team weighing in and helping us to find the perfect and most stylish glasses! Can’t wait to shop for my next pair!!!!

Amazing store! Amazing store!! I haven’t had such a thorough eye exam ever. Dr Phen was super patient and and answered all my questions. After exam I was helped by Ellen who was very professional and knowledgeable. She helped me find a perfect frame, explained the differences between various lens options and happened to have my lenses in the store. The guy downstairs was able to make my glasses within an hour. So happy I found them! Highly recommend.

I needed a pair of sunglasses repaired I needed a pair of sunglasses repaired. Craig and Ellen were incredibly helpful as they quickly repaired them - free of charge! I will be definitely going here for all my sunglass needs going forward! 5 star experience!

From the moment I stepped into this… From the moment I stepped into this upper east side eye store, I was greeted by a beautiful and welcoming ambiance. The staff's approach was remarkable; they were attentive without being pushy. Moreover, the addition of a coffee bar added a delightful touch to my browsing experience. During my appointment with Dr. Wong, I was thoroughly impressed by her dedication and attention to detail. She took the time to explain each step of the process, ensuring I felt informed and comfortable throughout. Her professionalism and commitment to patient care were evident. I must also commend Konstantin for his exceptional assistance and dedication in selecting frames. Despite my unique preferences and smaller face shape, he exhibited extraordinary patience and expertise in finding not just one, but two perfect adult frames for me. His keen eye for design and understanding of individual needs truly stood out. One of the most striking aspects of this establishment was the seamless synergy among the staff. Their genuine happiness and continuous smiles created a welcoming atmosphere that is rare to encounter elsewhere. Additionally, the advanced technology, such as the lens fitting machine, demonstrated their commitment to providing top-notch service. Overall, I wholeheartedly recommend this eye store to anyone seeking a combination of exceptional service, trustworthy professionals, and a positive atmosphere. If you're particular about your eyewear choices and value a welcoming environment, this is the place to be.