Karen
GBExcellent Customer Service I bought a pair of red glasses and when I got home and looked in the mirror I just knew I made a serious mistake. Upset with myself, I returned to EuroOptica. The staff was supportive & understanding -- they really wanted me to be happy! Odila Roman searched high and low to find another pair of glasses suited to my narrow face. We found a pair that looked pretty good when suddenly she had an idea -- to try my original red frames in a lighter color. It was the perfect solution!! Not only do I love my new glasses, but I was able to reuse the lenses. EuroOptica has a great collection of frames and excellent customer service. Odila Roman is a talented stylist - and an awesome problem solver.
Natallia Yurchyk
GBAmazing store! Amazing store!! I haven’t had such a thorough eye exam ever. Dr Phen was super patient and and answered all my questions. After exam I was helped by Ellen who was very professional and knowledgeable. She helped me find a perfect frame, explained the differences between various lens options and happened to have my lenses in the store. The guy downstairs was able to make my glasses within an hour. So happy I found them! Highly recommend.
Trena Keating
GBSuperb experience with Ellen and Creig… I walked in to buy new reading glasses and didn’t see any that were quite right for me, so Ellen and Creig started playing with shapes and colors and made me custom glasses that I absolutely love. Thank you for the superb experience and wonderful glasses!
Bharti Garg
GBStarting with Odila Raman Starting with Odila Raman, an incredibly warm and helpful person who guided me not to just buy the perfect eye glasses within my budget by going the extra mile but also recommended and scheduled a comprehensive eye check up which lead me to another wonderful team of Natalie, Dr Rimms and the other staff. I have never experienced such luxurious and caring set of people at an eye centre ! Highly highly recommend this team to anyone seeking eye glasses or eye check up ! Loved the extra touch of coffee, assorted teas and chocolates ! Felt very very special on my visit to them yesterday.
Andrew G
GBEuroOptica provides excellent service EuroOptica provides excellent service. I had damaged the frames for my IC! Berlin glasses and was helped by Creig who carefully repaired them while I waited in the store. He also showed me a number of new frames and explained my options given the short timeframe I have before my current travel plans. The entire staff was friendly and attentive. Thank you for the great service!