Makes the extra effort for their customers!! My dog chewed up my frames on my prescription glasses and I checked everywhere to located replacement frames. Numerous places, including my optometrist, said they were unavailable as they were discontinued. Frankly, I think no one made much of an effort . . . except for Ellen are EuroOptica. She located the last few pairs still at the German manufacturer. I was in disbelief they found them - until they arrived yesterday and I installed my lenses. Soooo happy!!!

Starting with Odila Raman Starting with Odila Raman, an incredibly warm and helpful person who guided me not to just buy the perfect eye glasses within my budget by going the extra mile but also recommended and scheduled a comprehensive eye check up which lead me to another wonderful team of Natalie, Dr Rimms and the other staff. I have never experienced such luxurious and caring set of people at an eye centre ! Highly highly recommend this team to anyone seeking eye glasses or eye check up ! Loved the extra touch of coffee, assorted teas and chocolates ! Felt very very special on my visit to them yesterday.

Superb experience with Ellen and Creig… I walked in to buy new reading glasses and didn’t see any that were quite right for me, so Ellen and Creig started playing with shapes and colors and made me custom glasses that I absolutely love. Thank you for the superb experience and wonderful glasses!

From the moment I stepped into this… From the moment I stepped into this upper east side eye store, I was greeted by a beautiful and welcoming ambiance. The staff's approach was remarkable; they were attentive without being pushy. Moreover, the addition of a coffee bar added a delightful touch to my browsing experience. During my appointment with Dr. Wong, I was thoroughly impressed by her dedication and attention to detail. She took the time to explain each step of the process, ensuring I felt informed and comfortable throughout. Her professionalism and commitment to patient care were evident. I must also commend Konstantin for his exceptional assistance and dedication in selecting frames. Despite my unique preferences and smaller face shape, he exhibited extraordinary patience and expertise in finding not just one, but two perfect adult frames for me. His keen eye for design and understanding of individual needs truly stood out. One of the most striking aspects of this establishment was the seamless synergy among the staff. Their genuine happiness and continuous smiles created a welcoming atmosphere that is rare to encounter elsewhere. Additionally, the advanced technology, such as the lens fitting machine, demonstrated their commitment to providing top-notch service. Overall, I wholeheartedly recommend this eye store to anyone seeking a combination of exceptional service, trustworthy professionals, and a positive atmosphere. If you're particular about your eyewear choices and value a welcoming environment, this is the place to be.

I love this shop! I had so much fun choosing from a wide selection of interesting and beautiful frames. Odila was incredibly helpful in working with me to find just the right fit and color. Given that so many shops have frames that are boring and run of the mill, this place is a treasure. The quality of the finished glasses was excellent as well. Can't recommend this shop highly enough.