Grant A.
GBGood customer service experience: The post office lost my frames and delivered a broken box to Eyeglasses Direct. I got a phone call from the owner to go over my options. He emailed me the form and photos of the damaged package and explained the process to submit a claim and get a refund from USPS. Once that was handled I sent in a replacement set of frames and it was all good after that.
Mary w
GBAlways good service with care Always good service with care, done promptly, and at a good price. What more could anyone want?
Brian L. of Newnan, Ga.
GBI rolled the dice and came up aces After searching for deals online, I called the shop direct and spoke to the owner who was very helpful in determining if the frames I have could get new lenses. Good news, they could. After mailing them via USPS the now upgraded glasses were delivered in an approximate 2.5 week turnaround. I am pleased with the work and love having replacement lenses in my old Arnette frames.
KAREN WILLIAMS
GBAlways unbeatable prices Always unbeatable prices, and no complaints about the glasses. Good quality and made correctly.
customer
GBVery good and transparent experience… Very good and transparent experience throughout. Will buy again.