DNWord
GBCan’t be beat! I have been getting my eyeglass prescriptions filled here for years, and have saved hundreds of dollars while getting flawless eyeglasses. Plus a real human being answers their phone! What’s not to love?
Jennifer BOLL
GBThe gentleman that helped me was… The gentleman that helped me was fantastic. I would give him 10 stars. I am pretty sure his name was Robert.
Carlos C.
GBThis store is amazingly good This store is amazingly good. From their customer service to their quality of work and prices, I highly recommend them to my friends and family.
Grant A.
GBGood customer service experience: The post office lost my frames and delivered a broken box to Eyeglasses Direct. I got a phone call from the owner to go over my options. He emailed me the form and photos of the damaged package and explained the process to submit a claim and get a refund from USPS. Once that was handled I sent in a replacement set of frames and it was all good after that.
customer for life
GBHappy customer for 16 years ! I have been purchasing eyeglasses for myself from Eyeglassdirect.com for the last 16 years. I keep returning to this website for their consistent high quality, accuracy in filling my prescriptions, speedy service and also keeping their prices affordable throughout the entire 16 years and even during these times of high inflation. They have kept all the frames and lenses and options that I really like and repeatedly buy available throughout the entire 16 years. I had a great experience in both purchasing new frames and lenses as well as sending in my own frames for lens replacement. Whenever I have contacted customer service with a question, I recieved a timely and satisfactory response. They even implemented a suggestion I provided that has led to improved customer experience for me. For all these reasons they have got me as a customer for life!