Mike
GBGood glasses, insulting service Good progressive lenses providing good vision. Decent turnaround time. I took risk of having frame damaged in the lens replacement process and paid the price. Then, I was essentially called a liar by the rep on the phone when I inquired if anything could be done about the chipped paint on the frame.
Mike Bryant
GBGreat personal attention. They took the time to call me and discuss my order. It was not a sales pitch to sell me on more expensive options, It was just to make sure I understood exactly how they were going to prepare my order. The turn around time was longer than a company I had used previously but the quality of work and personal attention great. I will use them again.
Grant A.
GBGood customer service experience: The post office lost my frames and delivered a broken box to Eyeglasses Direct. I got a phone call from the owner to go over my options. He emailed me the form and photos of the damaged package and explained the process to submit a claim and get a refund from USPS. Once that was handled I sent in a replacement set of frames and it was all good after that.
Scott - NY
GBI've been a customer here for over 15… I've been a customer here for over 15 years.. My experiences with Randy and his team have been nothing less than excellent. You can't get better service or better prices anywhere than at eyeglass direct definitely check them out!
Mary w
GBAlways good service with care Always good service with care, done promptly, and at a good price. What more could anyone want?