Grant A.
GBGood customer service experience: The post office lost my frames and delivered a broken box to Eyeglasses Direct. I got a phone call from the owner to go over my options. He emailed me the form and photos of the damaged package and explained the process to submit a claim and get a refund from USPS. Once that was handled I sent in a replacement set of frames and it was all good after that.
customer
GBVery good and transparent experience… Very good and transparent experience throughout. Will buy again.
Mike Bryant
GBGreat personal attention. They took the time to call me and discuss my order. It was not a sales pitch to sell me on more expensive options, It was just to make sure I understood exactly how they were going to prepare my order. The turn around time was longer than a company I had used previously but the quality of work and personal attention great. I will use them again.
Jennifer BOLL
GBThe gentleman that helped me was… The gentleman that helped me was fantastic. I would give him 10 stars. I am pretty sure his name was Robert.
KAREN WILLIAMS
GBAlways unbeatable prices Always unbeatable prices, and no complaints about the glasses. Good quality and made correctly.