Mary w
GBAlways good service with care Always good service with care, done promptly, and at a good price. What more could anyone want?
Grant A.
GBGood customer service experience: The post office lost my frames and delivered a broken box to Eyeglasses Direct. I got a phone call from the owner to go over my options. He emailed me the form and photos of the damaged package and explained the process to submit a claim and get a refund from USPS. Once that was handled I sent in a replacement set of frames and it was all good after that.
customer
GBVery good and transparent experience… Very good and transparent experience throughout. Will buy again.
Carlos C.
GBThis store is amazingly good This store is amazingly good. From their customer service to their quality of work and prices, I highly recommend them to my friends and family.
Mike
GBGood glasses, insulting service Good progressive lenses providing good vision. Decent turnaround time. I took risk of having frame damaged in the lens replacement process and paid the price. Then, I was essentially called a liar by the rep on the phone when I inquired if anything could be done about the chipped paint on the frame.