PT
GBNot shipped to Mexico Not shipped to Mexico. I'm sure these glasses are just as great as they have always been. However, I now live in Mexico and was not able to get them shipped here. I sent them to a relative in the US. Hopefully I will be able to retrieve them once I or someone travels back to the states.
Grant A.
GBGood customer service experience: The post office lost my frames and delivered a broken box to Eyeglasses Direct. I got a phone call from the owner to go over my options. He emailed me the form and photos of the damaged package and explained the process to submit a claim and get a refund from USPS. Once that was handled I sent in a replacement set of frames and it was all good after that.
Lynn Yarbrough
GBSpeaking with a person who related all… Speaking with a person who related all the important information.
Carlos C.
GBThis store is amazingly good This store is amazingly good. From their customer service to their quality of work and prices, I highly recommend them to my friends and family.
customer
GBVery great customer service and very intelligent customer service rep. Very great customer service representitive. Highly educated and kind. Understanding of how the new prescription of the eyeglasses replaced the old one in your file and cancelled the old order to create the new order. Nice new york accent that is appreciated.